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Sales
Discussion List
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Business Events for Customer Accounts, Vendor / Supplier, Sites, PartnerSummary: We want to integrate our custom application with Oracle ERP product. As part of integration we ingest master data like Customer Accounts, Vendor / Supplier, Sit… -
Geographies for serbia,morocco and MontenegroHello, We are currently working on tax configuration using Vertex and have noticed that the geographies for Serbia, Morocco, and Montenegro are not offered by Vertex , l…
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Is it possible do make the default Phone Country Code empty?Hello, Is it possible to set the default Phone Country Code to empty for Contacts and Accounts? Currently, the default is set to Switzerland (+41), which means that ever…
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Fusion CX Sales 25C ReleaseAt the moment we experience issues with receiving notification from releases and login in to oracle cloud environment. Anyone who has an indication when the 25C rolllout…
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Clarification on Triggers upon delete operationHi Team, We have a requirement where, when an additional identifier is deleted, we need to validate whether it has an expiration date populated. If the expiration date i…
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How to make an inactive address become active again?Summary: The Premise Address has become inactive, but it is still needed. I would like to ask for recommendations on how to reactivate the address. Content (please ensur…
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Clarification Needed on Applying Filters in Visualization Configuration (Oracle CX)Hi all, As part of our requirements with dashboard reports, we created visualizations using Visualization Configuration, based on data from an underlying OTBI report, to…
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Video: Accelerate Your Redwood Sales ImplementationHot off the press: A new tool has been releases to help you migrate your classic UI sales implementation to the Redwood Sales. Watch the replay of the webinar announcing… -
How to Customize Default US Phone Number Format Across All Pages?Summary: We have a requirement to change the default US phone number format from (999) 999-9999 to 999-999-999. Is there any way to customize this format across all page… -
Global Search for RedwoodSummary: Hi, We are implementing Redwood Sales and have enabled the global search. However, whenever we try to search for any account or contact, we are redirected to th… -
Constrain a field list of values using values chosen in Multi choice FCLSummary: The requirement is to constraint a Fixed choice list from a Multi select choice list parent field Say Field A is a multi-choice list mapped to a lookup type and…
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Need to Table to find the Head Of Hierarchy for Partner UserSummary: We are looking to create a report which provides information on Head Of Hierarchy and Role associated for Partner Contact. Refer to attached screenshot. Please …
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Is there an ability to filter the Account Name suggestions from Dynamic Choice List fieldSummary: What I would like and wondering if it's possible to filter account name suggestions so it excludes inactive (status) accounts. Content (required): When our user… -
Storing Reference Data in Oracle FusionWe need to centrally store reference data related to CDM (Customer Data Management) and PDH (Product Data Hub) in Oracle Fusion. Currently, we have approximately 15 look…
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Is there any way to view the logs of the REST API calls made from external system to CX?Summary: Hi we have an external integration that is invoking REST Calls to CX (Sales Cloud). The integration receives the posoble error responses in the moment that it i…
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How to View Action Links created in opportunity object in the Mobile AppSummary: How to View Action Links created in opportunity object in the Mobile App Content (please ensure you mask any confidential information): Version (include the ver…
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Vídeo: Acelere la implementación de ventas de RedwoodVídeo: Acelere la implementación de ventas de Redwood: Última hora: Se ha lanzado una nueva herramienta para ayudarte a migrar tu implementación de ventas de interfaz de…
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Can anyone explain what $extension.path holds in redwood layout?Summary: Can anyone explain what $extension.path holds in redwood layout? Content (please ensure you mask any confidential information): We are having requirement to mak…
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Getting Error While adding a field to the mobile layoutSummary: I have a custom field I made it searchable, include in service payload, updatable. I am trying to add that field to the mobile layout but when I am selecting th…
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How to make field Read-Only in Mobile AppHi Team, I have received a requirement to make certain fields read-only in the mobile application once the user logs into the system. Could you please guide me on how th…
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What is the difference between standard lookup and common lookup in oracle fusionSummary: Please help me understand the difference between a Common Lookup and Standard Lookups in oracle fusion. I tried to follow a documentation but could not quite ge…
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Redwood: Unexpected Behaviour of Read only property in fields of RevenueSummary: Hi Team, When I go to Redwood Opportunity > Show products and then edit one of the products, a custom Revenue Edit Layout is rendered. This is a copy of standar…
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Customer wants to have a simplified drop-down like option for the Status field on the Lead PageCustomer wants to have a simplified drop-down like option for the Status field (Qualified, Unqualified, Converted, Retired) on the Lead Page. They find the current setup…
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Redwood Visual builder Studio - Set product data on Browse catalog when inserting productsHi, our customer need to set data on Revenue items for opportunities when selecting products using the catalog smart action "Browse Catalog" in Redwood UI. For the Reven…
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Unable to create knowledge articleSummary: When I click on Create Article button under Authoring in Knowledge the I get an error message popup saying "You need an active locale to create a new article". …
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Possibility of Custom Error message for bulk UpdateAs we have a feature of Bulk Update of the data. Is there a possibility of defining the Custom Error Message for Bulk Update. Also the Error Messages should be based on …
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how to correct a formatting issue with email templateSummary: when a pending worker is converted to employee, a .rtf email template is sent to hiring managers with onboarding instructions. The email template includes numbe…
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Use of the Search Extension Framework using APIWe want to use the Search Extension Framework using an API similar to how users search it through the UI, where users key in some content to search and the framework the…
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Do we have any document which has all objects which are supported in adaptive DCL?Summary: Which objects are supported in adaptive DCL? Content (please ensure you mask any confidential information): Recently we created a DCL field which refers to Terr…
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Are Fiscal calendars and Accounting calendars the same in crm?Summary: Similarity between Fiscal calendars and Accounting calendars the same in CRM. Content (please ensure you mask any confidential information): Basically the query…