Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Novation processContent Hi, Do we have the functionality OTB to execute the Novation - Moving the subscription from one account to another account? Thanks, Mary -
Payment method on the Subscription ProductContent Hi How can we add the credit card link to be the payment method within the Subscription Product summary screen? Thanks, Mary
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Usage product not integration to ARContent Hi, I created an usage product and populate the quantity and run usage , the amount I can see it on the billing schedule. When I try to run the Send Subscription…
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Bill cycle in OSMContent HI, In our legacy system, We define the billing cycle (e.g.bill run on the 1st of the month) for the customer, We will run the bill run for the customer based on…
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Import SubscriptionContent Hi, Please tell me where I can find the template to import the subscription to OSM. Also, what will be the job name to run for the import process. Thanks, Mary
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Business unit not pick up on the new Subscription ProfileContent Hi, I set up a new Subscription profile with the new business unit. When I tried to create a new subscription and populate the new Subscription profile. The new …
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Subscription Management EBS IntegrationSummary 19D featureContent Hi, I am looking for the WhitePaper for the attached feature. Can you share if you have MOS Doc# or WP for this feature? Thanks, Adam Version … -
User audit log in OSMContent Hi, Do we keep the audit history on user activity in OSM? Where can we find it?
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API to simulate the "Reprice" action on Subscription Covered LevelSummary We want to reprice the subscription covered level using API.Content After adding a subscription covered level via API, we want to do the "reprice" action via API… -
OSS_PRICING_APPLICATION profile option. Can pricing be brought from 3rd party application into OraclContent All, I see profile option : OSS_PRICING_APPLICATION that need to be set to bring pricing information from other 3rd party pricing application .However my questio…
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Pricing for subscription cloudSummary Pricing for subscription cloudContent Need to understand the pricing(EBS) integration with Subscription on cloud 1. If Subscription management is in Oracle cloud…
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Auto Renewal subscriptionContent Hi, For the autorenewal process within OSM, is there an automatic job that will be run every day or how does it work? Please elaborate. Thanks, Mary
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UOM in Pricing impact generate the OSM billing scheduleContent Hello, I cannot generate the billing schedule in OSM because the UOM in the price list is not setting up correctly. My product term is 1 year. What should be the…
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Disabling Activate under Actions on Subscription Header pageSummary Disabling Activate under Actions on Subscription Header pageContent Hi Friends, We have added a custom field on the header. Depending on the field value we would… -
Application Composer - Standard Object -Quote and Order in CRM CloudContent Hi, Within the Application Composer in CRM Cloud - Standard Object name - "Quote and Order", How can I find the name of the Physical table for all the fields? Th…
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Unable to generate a billing schedule for the productContent Hello, I am not able to generate a billing schedule for the product within the subscription. Is there any permission or step I missed? When I did the Validation,…
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Oracle Subscription Management Cloud and PPMSummary Is there any seeded integration / can we build integrationContent All, Is there any seeded integration between Subscription management cloud and Project Portfoli…
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How to convert Susbcription Data from Leagcy to Oracle FusionSummary How to convert Susbcription Data from Leagcy to Oracle FusionContent How to convert Susbcription Data from Leagcy to Oracle Fusion. Do we have any template for t…
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Role access for the Application Composer in OSMContent I am trying to provide the Application Composer access to the user, please let me know the role I should add to the user profile.
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Billing Frequency - 3 times a YearSummary Billing Frequency - 3 times a YearContent Hi Team, There is a requierment to have semi-annual billing frequency i.e. Bill twice in a Year and 3 time a Year. How …
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Product line issue when creating Subscription trough REST APISummary Product line is being changed to 0 when activating billing schedule trough REST APIContent Hello, I'm creating a subscription trough REST API with the attached p… -
Can we auto populate Ship To Party and Ship To Site on the basis of Bill ToSummary Can we auto populate Ship To Party and Ship To Site on the basis of Bill ToContent Hi Team, In the process of creating subscription {manually}, can we auto popul…
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Configure the sandbox for Oracle Subscription ManagementContent Hello, We got the sandbox for the Subscription Management Cloud. Please let me know how much time we need to complete the configuration and use it for the Demo. …
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Subscription Management Cloud - ER diagramSummary Please let me know where I can find the documentation on the Subscription Management Cloud Logical flow diagram
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Creation of usage based productsSummary Needing setup information of usage based products/items for subscriptionsContent All, I seem to be missing a step in the creation of items that can have usages r…
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How can we map custom Transaction Type of Credit Memo in Subscription Billing ModuleSummary How can we map custom Transaction Type of Credit Memo in Subscription Billing ModuleContent We have two standard Transaction Types in AR for Subscriptions, in ou…
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Holds in subscription management to avoid transfer to ARSummary We are capturing the usage from a third party application, once usage information is updated on Fusion it would be reviewed by Finance and then it will be automa…
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Ability to mass delete SubscriptionsContent Hello Friends, Is there any capability to mass delete subscriptions (draft) through template or some other means? Thanks, Asish Version 21B
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Sales – Subscription Management 2021 Roadmap Review, 20 May 2021, 10 a.m PT - Submit QuestionsContent Submit your questions for the Sales – Subscription Management 2021 Roadmap Review session to have them answered during the live event. Post your questions by pos… -
Customer wants to charge for minimum usage quantitySummary Fixed Base price should be fetched from SCM pricing for minimum usage quantity.Content Use Case: In tiered Usage Pricing: 0 -1000 quantity = Price is 1000 euro (…