Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Primary Unit of Measure for Subscription ItemSummary: As per the documentation for Subscription Management for the Subscription Item it says to set as 'Each' But the items defined for Subscription are going to be m… -
How to do pricing index on a Subscription?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: 22A Summary of the ques… -
Possibilities to update price of all affected contracts, when a product price is changed at SCMSummary: When Price changes for an item in SCM, client wants to have that changed for all contracts (including active ones) automatically. What are the possibilities we … -
We are using the SSO to sign on, how to pass authentication from postman?Summary: We start to use SSO to sign on to OSM, how can we pass authentication from postman? Do we have the document to explain the process? Content (required): Version … -
Is it possible to import Subscription with Child Entities together?Summary: Looking to import a Subscription with all child entities in a single import Header, Product, SubscriptionContact, SubscriptionParty etc Content (required): Can …
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Is it possible to configure territories to filter user access to only customers and subscriptions?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the qu…
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Is there any way to automatically hold subscription product line when bill line is interfaced to ARSummary: Is there any way to automatically put subscription product line "On Hold" Status when any bill line is interfaced to AR without any manual intervention Content …
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Bill Lines to be sent to AR on 15th of Previous Month (Interface Date)Summary: We currently have requirement to set Interface date to 15th of Previous Month. So for Billing for 01-Jun-2022 to 30-Jun-2022, Interface date should be 15-May-20…
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How to enable access to Manage Contract Time Unit Mapping task?Question : How to enable access to Manage Contract Time Unit Mapping task? **This post was created as part of a How to Service Request (SR) Release: [21D] Summary of the…
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Renewal Subscription - Pricing and Billing schedule missingContent Hi, When we tried to use the Renewal API to execute the Renewal in OSM, will OSM check the Pricelist? We do not use the Oracle Fusion- Pricing engine in the futu…
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How To Modify/Amend Billing Frequency Of Active Subscription?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: The user wants to modify/amend the Billing Frequency of Active Sub…Alexandra Rabaea-Support-Oracle 31 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle -
How to get Subscription Supporting Document details from table?**This post was created as part of a How to Service Request (SR) Release: 21D Summary of the question: Which table and column has the details about the Subscription Supp…Prabhudass Vedanayagam- Support-Oracle 41 views 1 comment 0 points Most recent by Prabhudass Vedanayagam- Support-Oracle
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Why is Billing account and Bill-to Site not defaulting from Customer Master?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: In the past billing account and bill to site were defaulting from …Claudiu Mindruta-Support-Oracle 21 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle
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Unable to find Import and Export Management in ToolsSummary: I can still see the old file import / export option but cannot find the new Import and Export management under tools. I have verified the profile option and it … -
Reprocess Order Management Transactions , what is the logic behind this process.Summary: Reprocess Order Management Transactions what is the need for this job in OSM? What is the business process flow , can someone explain this. I could not find any…
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Usage Rating - Not a Generally Available FeatureSummary: As we understand not all environments are equipped with the Usage Rating feature in Subscription. It is available on-demand basis and needs to be worked with Or…
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Ability to change the payment terms after the Subscription is activeSummary: We have the Payment Terms field at the subscription level this is an editable field until the subscription is in Draft status. But is there a possibility to edi…
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How to link the OSM user to the PersonSummary: I created the user before I add to the Person tab. I tried to use the link user account check box to link both together but it didn't happen. Please let me know…
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Usage qty consolidation over period of timeSummary: Does the product handle the usage qty consolidation, over multiple periods? Content (required): Say, if there is max usage of 100KG and this consumption should …
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Credit card payments and reporting and reconciliationSummary: After processing credit card transactions is there any way we can identify all the subscriptions that were based on credit card payment method and is there any …
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Unable to Update Usage Quantity in Billing Summary under a Subscription ProductSummary: Trying to update Usage Quantity from the UI. Navigation: Subscription -> Subscription Product -> Billing Summary Content (required): We have the Oracle document…
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How to populate minimum amount and minimum quantity under pricing subtab for a subscription product?Summary: How can we add minimum amount for the subscription Content (required): After adding a product to the subscription how can we change the minimum price based on m…
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How to relate two subscriptions with each other?Summary: We would like to give reference of one subscription in the other subscription. Content (required): As per our exploration we see a relationship tab under subscr…
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Is Usage Rating Engine GEnerally Available yet?Summary: Would like to understand whether 'Usage Rating Engine' is generall available already or still under controlled availability? Content (required): Version (includ…
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Error Activating Subscription - Related to Payment TermsSummary: Content (required): I created a subscription with a product and followed all instructions as per the implementation guide. However, when I try to activate the s… -
Oracle Subscription Management and Fusion PricingSummary: Hello, I'm wondering whether the subscription management module includes Oracle Fusion Pricing engine built-in, with no prerequisite or requirement to have the … -
Multiple Bill to on a subscriptionSummary: As per the client requirement, multiple parties involved in a contract and the billing should be done for each of the parties involved separately. In short, hav…
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Change Invoice Text Description without Needing an Amendment to a ProductContent If you want to amend what goes in the invoice text on the product summary screen in an active subscription, you need to create an amendment to the product to mak…
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How to populate bill-to-site name on selecting customer and bill-to-site for a subscriptionSummary: We are trying to add a custom field bill-to-sitename on subscription header where it populates bill-to-site name on selecting customer Content (required):NA Ver…
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Create customer asset for a serialized itemSummary: Trying to create a customer asset (IB) for a serialized item. Error message pops up - "A record with the value already exists. Enter a unique value." Content (r…