Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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How to add multiple product group under service usage?Summary: We want to define product groups for multiple Customers and want to use them as Covered levels(Product Groups) in the Subscription management system. Content (r… -
How to create a Subscription based on a Contact(B2C) rather than a Customer(B2B)Summary: We are building a commerce site from where people would subscribe to products. These Subscriptions should ultimately end up within SMC. But the Subscriptions sh… -
What are the steps to enable Milestone Billing in Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [22D] Summary of the question: What are the steps to enable Milestone Billing in Subscription M… -
Services not available under ToolsSummary: Services is not visible under Tools Is there any role that needs to be added ? or any steps to be followed. Content (required): Version (include the version you…
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Is there any ways to include non-install base assets in warranties ?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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New Updated Price is not reflecting on the Subscription for which Pricing Term is EnabledSummary: We have a Subscription for which the Pricing Term has been Enabled Pricing Method: Reprice Term: 1 Day The day the Subscription was created the price was 5. But…
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Subscription Entitlements , how to use this functionalitySummary: Subscription Entitlements , how to use this functionality? can we integrate Entitlements with third party systems for tracking entitlements? are there any API's…
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How can users enable the deletion of Subscription product lines in closed status?**This post was created as part of a How to Service Request (SR) Release: [22B] Summary of the question: There is a requirement to delete Product line under subscription…
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Metered Power attribute in Subscription ProfileSummary: I tried to review the Metered Power Template step by step document( Doc ID 2779903.1 instruction). The Usage Category Mode field in the subscription profile I c… -
Is it possible for users to search subscriptions by using taxpayer ID information?Summary: Need to add taxpayer field in the advanced search of Oracle Subscription Content (required): Users want to search subscriptions using taxpayer ID information wh… -
Associated Asset tab is not showing for 'Subscription' type itemSummary: Hi All, We are using item with attribute Sales Product Type as Subscription When we add such item in subscription product the Associated Asset tab is not showin… -
Can we generate billing schedule in Advance on monthly basis?Summary: Content (required): Is there an option to directly move the billing dates to 2 months in advance? Users are planning to use the offset days as an option to chan… -
subscription pricing display for base price with more than 2 decimalsSummary: it's not displayed properly. Content (required): Here is the use case - usage item ABC with base price $0.0003 per unit defined in pricing cloud. In subscriptio… -
I want to sent email notification to subscription creator if there is any error while validating andSummary send email notification for validation error while validating subscription to subscription creatorContent I want to write condition in groovy script to sent emai…
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Subscription contract product billing lines rounding issueSummary: Customer has a subscription Management module, from which data is coming into Billing. Content (required): Adjusting the last scheduled billing line is not plau…
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Update Charge PeriodicitySummary: Can this be done with OOB feature? Content (required): Use case: We have product with recurring charge defined for month, quarter and year like below $9/month $…
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New Payment Method in Subscription ManagementSummary: Customer wants to add New Payment Method in Subscription Management which needs to be sent to AR. Not finding any document related to same. Content (required): …ShishirSopariwala 41 views 3 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle
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Asset Item Name and Asset Item Serial are not displayed in Invoice TextSummary: We have added asset detail under associated asset tab, and included attributes Asset Item Name and Asset Item Serial in invoice text. But in bill lines we are n…Abhishek Nirgudkar 32 views 6 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle
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Support for kit item bursting in the Subscription Management -> Revenue Management integration?Summary: We added a kit item to a subscription. Kit items have component items that are defined via item configuration in Product Information Management. When we sent th… -
Copy price from original Subscription during Subscription RenewalSummary: Hi All, We have a requirement where customer wants to copy the charges and adjustment from the original subscription and create a renewal subscription automatic…Abhishek Nirgudkar 32 views 2 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle
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How to manage Terms Library while implementing Subscription Management.Summary: Content (required): Hi Team, We don't have an option to track Terms & Conditions (Terms Library) in Subscription Management and the below idea is already raised… -
Third Party Pricing integrationSummary: Any documentation on the Third Party Pricing API requirements to integrate with Subscriptions for pricing. Content (required): Any documentation on the Third Pa…User_2025-02-12-05-52-24-172 44 views 1 comment 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle -
Can we keep PO number ( a standard field) on UI regardless of Payment Method.Summary: We have a requirement of keeping PO number field on the UI even if the payment method is not Purchase Order. Currently PO number field only appears when the Pay…
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If we amend the subscription and try to edit Comments( Standard field) it does not hold the value.Summary: When we try to amend a subscription and subscription goes into draft state, we edit the comment field and save it. But it does not hold the value it shows blank…
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Consolidate Bill Line before Sending to AR for InvoicingSummary: We have a requirement to Consolidate the Bill Line and then Send it to AR for Invoicing. Content (required): We have Billing Frequency as Annually and Bill Char…
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How to sell software licenses products using subscription managementSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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Can we edit Comments( a standard field) when the subscription status is Active?Summary: We need to edit comments when subscription is in Active status but we are not able to. Is there any way we can edit or we will need to create custom field ? Con…
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How to change the display label of Name in the products region for a Subscription?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Our client would like to change the field "Name" in the subscripti…
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Is there a Creation Date(standard) field which we can expose on the UI?Summary: We want Creation Date field on the UI but it is not available in standard field. Content (required): Version (include the version you are using, if applicable):…
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Getting error in Groovy Script "java.lang.String cannot be cast to java.lang.Double"Summary: We have a custom algorithm for "Subscription Management and Account Receivables Integration". Condition is if (BillLines.BillLines1_Custom > 0 || BillLines.Bill…