To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Receivables & Collections
Discussion List
-
How to define charges in AR invoices (Transactions)Summary: How to define charges in AR invoices (Transactions) Content (please ensure you mask any confidential information): How to define charges to be populated in the …
-
How to inactivate Customer Sites in BULK?We have approximately 10,000 customer sites to be inactivated. How to inactivates the customer sites in bulk? If we have to use the Customer Master FBDI, what fields rep…
-
Revenue Recognition Using Proof of DeliveryWe are currently exploring Revenue Recognition for AR invoices using Proof of Delivery as the primary contingency event. Sales orders are created in the Order Management…
-
Credit Memo AR Invoice, the tax is calculating though the Original Invoice doesn't have the Tax.Summary: The tax is calculated while creating the credit memo AR invoice, though the original invoice doesn't have the tax. We have tried providing a TAX EXEMPT (0%) cla…
-
Dunning Letters vs Collections DashboardHi, We are implementing the Collections module to send dunning letters to our delinquent customers. We use Staged Dunning and we just sent our Stage 1 letters. Anyone ha…
-
Strategy is not getting updated automaticallyHi Team, We have established a new Customer Profile Class named 'Intercompany' and created a new site-level Collections Scoring and Strategy Assignment 'Intercompany' us…
-
How to Create Credit Memo Via FBDI and Applied to an Invoice Without Copying the Latter Memo LineSummary: Credit Memos created via FBDI and applied to an invoice via FBDI results to a memo line the same with the invoice. For example: Line 1: Invoice with memo line o…
-
Chargeback type not available in LOV when creating ChargebackSummary: when all configurations for Chargeback are performed still in the LOV for transaction type in Receipt application form nothing is visible or searchable? Content…
-
REST/SOAP to cancel and reject a disputeSummary: Hi Team, As per oracle REST API document, there is no cancel / reject a dispute via API, do we have any web-service or any other way to perform this activity vi…
-
Deleting/purging auto generated recurring billlingSummary How to auto delete/purge auto generated recurring billingsContent Hello: We are currently implementing AR ACH receipts, and forgot to turn off the auto generated…
-
When do Customers appear in collections delinquent infotile?1.The Issue is sites are not showing in Correct Collector Dash board /Delinquent Tile 2.Account Shows in Dash board/Delinquent Tile but all invoices are at current but n…
-
ApproveInvoiceTask in BPMSummary: Trying to Configure a workflow for the new AR Invoice approval feature Content (please ensure you mask any confidential information): Hi, we are trying to see i…
-
AR Invoices - > View Accounting REST/SOAP API'sSummary: Hi Team, I need to get the details of Journal batch and Journal details created for an AR Invoice which are under Invoices - > View Accounting. Tried to check A…
-
AR Invoices - > View Accounting REST/SOAP API'sSummary: Hi Team, I need to get the details of Journal batch and Journal details created for an AR Invoice which are under Invoices - > View Accounting. Tried to check A…
-
customer hierarchy effective dateClient has setup a customer hierarchy (parent and child) with an effective date as 26th NOVEMBER 2024. Client is trying to pay AR Invoice Date which is past date (before…
-
Tax Invoice Printing Options does not work accordinglySummary: Set the Tax Invoice printing option to Itemize and Sum; however, when printing an invoice it still only shows the the total Sum of the the tax. Is this feature …
-
Implementation document on collection strategies, scoring and strategy assignmentSummary: Hello Team Can anyone share detailed documentation on collection strategies, scoring and strategy assignment Thanks in advance Content (please ensure you mask a…
-
document number for netting ar apSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
-
How to add multiple Digital Signature based on Legal Entity for Print Receivables Transactions job.Summary: There is a requirement to attach the Digital Signature to AR invoice dynamically based on Legal Entity (digital signature varies for each LE). For this requirem…
-
AR adjustment: not able to see adjustment created in receivables activities in Document SequencesNo activities created as adjustments are showed in the list of value of Manage Receivables Document Sequences. Someone knows why?
-
Dunning Letters - Send to Printer - How to?Summary: Hi all, How/Where do you configure the printer setup for the Dunning Letter distribution using bursting? Content (please ensure you mask any confidential inform…
-
Collections scoring based DUNS number and Number of years that the customer has been doing businesscan we create scoring based on DUNS number and Number of years that the customer has been doing business.
-
How to disable auto application of receipts for specific customerSummary: How to disable auto application of receipts for specific customer Content (please ensure you mask any confidential information): There are few customers which s…
-
PAN Number bulk upload process in fusionSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
-
Customer FBDI remove spaceHello, as mentioned in the title, I am trying to import customer names that have spaces before and after the customer's name. However, when I import them via the FBDI fi…
-
How to run the autoinvoice process from DOO to AR by the SO number and not by the source order?In Order Management, we are using mostly different integrations to create the sales orders (instead of vanilla SO screen). In this case, the SO number differs from the s…
-
What exactly the No authorization error for direct debit refers to?Summary: No authorization error for direct debit Content (please ensure you mask any confidential information): Hi, We have enabled the direct debit for a customer, perf…
-
Is it possible/allowed to mass update Receivable Document Sequence Setup?Summary: Using configuration package from FSM UI, i’m able to mass upload new receivable document sequence. However, when trying to update existing sequences (example: w…
-
Is it possible to add attachment icon into Issue Refund popup that need to be mapped into AP invoiceSummary: I want to add an attachment into Issue refund screen, that need to be mapped directly into AP invoice screen, can we add attachment icon. Content (please ensure…
-
Unable to update AR Transaction Invoicing ruleSummary: Hi Team, We have a scenario where data was imported without Invoicing rule and revenue scheduling data accidentally. After import is completed, we are unable to…