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Receivables & Collections
Discussion List
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Error - A map is currently unavailable. Contact your help desk. (ATK-3315019)When adding Notes at Customer Site Level, The below error is showing up, A map is currently unavailable. Contact your help desk. (ATK-3315019) -
Email is not being sent for Customer StatementI have done below setups: Set Receivables System Options for Statements Default Country Print home country- enabled Print remit-to address Statement Delivery Using Email… -
How to create a flexfield indexSummary: Need to understand how to create indexes on flexfields. Content (please ensure you mask any confidential information): The Fusion SaaS documentation makes refer… -
How can we disable Scheduled Process module under tools from user's account?Summary: We need to disable Scheduled Process module under tools from user's account, so that they can't run jobs manually. Content (please ensure you mask any confident… -
Unique AR invoice number sequences per BUSummary: Content (please ensure you mask any confidential information): Currently, We have AR invoice numbers generating automatically as below. All these AR invoices ar…
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Include Closed/Historical Invoices in 'Create Customer Statement' ESS JobSummary We have a requirement in South Africa which requires to send both closed and open invoices in a statement. Can this be done with the existing ESS Job?Content It … -
Customer Annual statementsSummary: Hello Team We have a requirement to send invoice statements for entire year, but i dont see where we can select specific date range or statement cycle as yearly…
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Create Customer Statements Error: Identify incorrect email address in customer metadataSummary: Create Customer Statements ends with warning/error. The job log has no information to identify the error - it just shows rows and rows of the same message, as s…
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why is the delete function there on the screen? Task Name: Manage document sequence categoriesHi Team, Raised query with oracle support: I want to know that whether document sequence category name can be deleted and now the delete button is disabled. Response fro…
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Supplier account balances without running any reportSummary: Can we get to know supplier account balances without running any report just like we have an option in AR as Customer account Balances » Review customer account…
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How to see Rest api results? Which privilege I need?I have a custom page that shows customers data, but I think I need a privilege to access on Rest api service, because with standard AR roles I can't see nothing. someone…
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Can i make contact number mandatory for customerSummary: We want to make contact number mandatory while creating customer, please let us know how to achieve this Content (please ensure you mask any confidential inform…
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Transaction Awaiting Consolidation ReportSummary: We had this report is EBS R12 and it will shows all the AR transactions including Credit Memo, Debit Memo and Chargeback. Shall we have the same kind of report …
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Balance Forward Billing and Doc SequencingSummary Does balance forward billing impact document sequencing?Content Hi Experts, We are looking at using Balance Forward Billing at our client but there is concerns i…
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Profile history is in ascending order, oldest to newest. Can we have this in descending orderSummary: Hi Team, As you see below, we have multiple profile history over here and we see them in ascending order. Is there a way to have the most recent/active one at t…
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deeplink for AR CustomerHi Team, Could you please share the deeplink for the AR customer name? Tried with this link fscmUI/faces/deeplink?objType=AR_CUSTOMER&action=MANAGE&objKey=organizationNa…
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Create Automatic Receipts - Transaction not getting selectedSummary: Create Automatic Receipts - Transaction not getting selected Content (please ensure you mask any confidential information): Hi - I am going here: Receivables > …
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Approvals for Credit Memo DisputesSummary: Approvals for Credit Memo Disputes Content (please ensure you mask any confidential information): We need to define 2 Level Approval Groups, Approval rulesets f…
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Unable to view the business units after providing the data access in ARSummary: "The user requirement is limited to viewing 'Manage Transactions' and 'Manage Receipts'. To meet this, I have created a custom role, assigned the necessary priv…
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EBS Customer Contact extract to Import in FusionHi I am working on Oracle EBS Customer Contact Extract to populate Fusion .csv files. I need to populate data for the following ctl files: HzImpContactsT.ctl, HzImpAcctC…
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AR/AP Netting and Intercompany AR Negative Invoice vs Credit MemoContent We are using the Intercompany module to process AR/AP. AR transactions from the Intercompany module are creating negative invoices instead of credit memos. We al…
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AR Suspense AccountSummary: In the following AR Invoice in Fusion an amount of $130.58 (see attachment below) has gone to the suspense account. Does anyone know wnat caused this and how to…
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Customer site atrribute_number update using FBDISummary: Customer site atrribute_number2 and Attribute_number5 update using FBDI Content (please ensure you mask any confidential information): Customer site atrribute_n…
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The Available Credit Limit For A CustomerHi, We wanted to check the the A XXXX customer available credit Limit, based on doc: How To Query The Available Credit Limit For A Customer (Doc ID 2345414.1) we are que… -
In the Oracle documentation , Receipt write-off is used for both underpayment and overpayment.Summary: As per Oracle documentation , Receipt write-off is used for both underpayment and overpayment. Content (please ensure you mask any confidential information): In…
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Need info on AppliedPaymentScheduleId in createActivityApplication (StandardReceiptService) WebserviContent From the documentation link:https://docs.oracle.com/cd/E83857_01/saas/financials/r13-update17d/oeswf/Receivables-Standard-Receipt-StandardReceiptService-svc-41.h… -
Open Authorization amountHi , 1. Could you please let us know in the UI - Where we can find the open authorization amount for the given customer 2. Do we have credit check rules in AR, Apart fro…
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Credit Review closed but order status still showing errorHi, SO XXXXX Credit Case folder status showing as Closed, but still the order status showing as "Shipment Charge Pause" and the error is "The credit check for customer X…
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what are the PVO's available for Legal Entity which can be used in Finance Module ESS JobHi, Could you please provide a list of PVO which can be used for Legal Entity in Finance Module ESS Job. Thanks, Lakshmi
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Dunning letter is not working at customer(party)levelTo meet the customer's requirements, we configured Advanced Collections at the customer level. After assigning the correct scoring and strategy, the system should genera…