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Benefits
Discussion List
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Created a global transfer life event but collapsing rule is not working for itWe have created a Global Transfer life event, and after performing this transaction, multiple life events triggered—such as Termination, New Hire, Assignment Category, a… -
Benefits plans displays twice in Enrollments after evaluating Life EventWe are facing an issue described below. Evaluated Dependent Age Out LE ( or any LE) and Closed. ( Refer 4th screen shot). Evaluated Salary Change LE and Closed ( Refer 4…
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Benefits Plan is not showing up in the enrollment window even after the Eligiblity is satisfied.Summary: After running the process 'Evaluate Life Event Participation' for person and program for a plan the system gave message 'The person is eligible to participate a…
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benefits modification historySummary: Our Benefits team on the business side often modifies a person's record to drop or add coverage. This ends up adding a retro entry lined up to process on payrol…
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Unable to enable fields in Designate dependent section and pending action in Benefit summary redwoodSummary: Unable to enable Coverage start date,plan type fields in Designate dependent section and Unable to enable Approval date in pending action section in Benefit sum…
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Can we customize the text on Post Enrollment Task - Complete Pending ActionsHello Hope you are doing well! We want to put some help text on Post Enrollment Task - Complete Pending Actions when employee election a benefit which needs EOI. We also… -
Element Entry Ending and Restarting with No Change in ValueSummary I'm seeing the actual Element Entry end and restart with no change in value. Having downstream issues in Payroll.Content I'm aware that whenever you process a li… -
Issue with Collapsing RulesSummary: We have 4 life event configured and created a o void the 3 and keep only New Hire life event but with new Hire we are still getting 4 life event triggered Conte…
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Can someone help me create a Fast formula which will fetch the STI amount from the elementI need help in creating a Fast formula. Requirement - The STI bonus amount which is paid to the employees via an element needs to be transferred to the Savings plan of t…
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Effective Date for Job set in Evaluate life event Automatically Changing?Summary: Hi Experts, Before I proceed with the initial problem, I will discuss first the issue for a context. The client is entering a termination action which was alrea…
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Unrestricted life eventHi, We have a requirement where we need to schedule the unrestricted life event in way where the schedule process should be daily based on an individual's anniversary da…
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Change Enrollment Period Start DateSummary: I am having an issue with changing the enrollment period start date for a specific life event. I want to allow the employee to enroll in benefits 30 days prior …
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A valid program or plan year period is missing for this compensation object.Summary: A valid program or plan year period is missing for this compensation object. This error occurred in the package ben_enrolment_requirements.enrolment_requirement… -
edit error message for 2 enrollmentsSummary: Hi, I am trying to edit the error message BEN-991363 for 2 different enrollments and plans but the issue is when I am trying to edit it for 1 plan it is getting… -
How to change Benefit Summary Page - Plan TypeHello - can someone help with a set up question? I am trying to create a new Roth plan for our employees in Oracle. Everything appears to be set up correctly with one ex…
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How do I delete a "Highlight" in medical plan comparison?Summary: In setting up the plan comparison tool for the first time in a test pod, I added several "Highlights" in error on the Plan Template, thinking at the plan level …
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Need to make Date of Birth field as mandatory only in people to cover page.Summary: We have made date of birth field as mandatory in people to cover page(Me>Benefits>Before You Enroll>People to Cover>Add>Date of Birth) using page composer but i…
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Redwood Benefits Self Service Page Issues and ObservationsSummary: Redwood Benefits Self Service Page Issues and Observations Content (please ensure you mask any confidential information): Hi everyone, We are noticing couple of…
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Benefits Open Enrollment Life Event To Trigger JourneySummary: Journeys for Open Enrollment Content (required): We are considering using Journeys for our Benefits Open Enrollment. Is there a way to trigger a Journey from th… -
Print timestamp on Summary of Elections at Open EnrollmentHi Hope you are doing well! We have enabled delivered Alert 'Summary of Elections at Open Enrollment' and able to test successfully. However Business wants to print the …
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Help in Query to get Variable Rate for a Benefit of an EmployeeSummary: Hello, Customer Connect! I am in need of developing to get these scenario: If the employee John is enrolled in the Benefit A with the option B, it have a rate v… -
Fusion benefits - End date a standard rate attached to an active Ben planSummary: We have had a residual rate (Stop loss) tagged to an active benefit plan which we are requiring to remove. Would like to know what would be the steps to have th…
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Not able to access Employment information through Benefits enrollments pageWe are Not able to access Employment information through Benefits enrollments page. However we are able to access the employment information through the person managemen…
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Post Election FF error when Evaluating Life EventSummary: Post election FF error appears when evaluating the life event from the enrollment page, but doesn't appear when Evaluate Life Event Participation in run. Conten…
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How do I add new values to the BEN_OPT_TYP lookup?Summary: Content (please ensure you mask any confidential information): How do I add new values to the BEN_OPT_TYP lookup? Version (include the version you are using, … -
How to hide My Spouse or Domestic Partner/My Child option in Report Life EventSummary: In 24D, the self-reporting life event is changed to redwood and now we are having option to report life event for Me or Spouse or Child. Client wants to hide Sp…
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Unable to delete voided life events in benefHi All, I am unable to delete the voided life event which is as below. The delete All option is clicked still not getting deleted. Also tried to delete it after changing… -
Age Change Life event is getting triggered for terminated employee.We have Age change Life event that is getting triggered for terminated employees as well. From where I can check or how I can stop it?
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I want to check why a life event is getting detected in potential life event.I want to check why a life event is getting detected in potential life event. Is there any process to check that? can I run any diagnostic report that could tell me why …
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Redwood - Benefits plan image blurred and not fully visibleRedwood - Benefits plan image blurred and not fully visible, but the same is clearly and fully visible in RUI page Benefits Plan image icon visible clearly in RUI per be…