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Journeys
Discussion List
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Journey Checklist with delay duration triggered for inactive associatesSummary: We currently have tasks configured with delay duration and have notification turned on for associates and manager. We are running into issue where associates ar… -
Received email notification for deferred Journey tasks one day before the journey assigned dateHi, We scheduled a journey to be assigned to employees for 24th October. However, employees received the email notification that journeys are assigned to them on 23rd Oc…
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Not applicable tasks appearing under CompletedSummary: Hi. If there is any tasks assigned to Employee and he marks it as Not Applicable, if HR goes and Opens this tasks. If employee again tries to see this tasks , t…
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Context journeys for benefitsHello you all. Our client have requested to create a context journeys for benefits, related to "Family and Emergency Contact - Action". In Brazil we use this action to i… -
Assigned Journey, Filter "All reports"Summary: Hi, When LM filter for Direct Reports, then he is able to see all his tasks for his reports , but when he select "All reports", he is not able to see anything. …
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Journeys - Can a performer complete a form which is passed to passed to a downstream performerOur processes are initiated in the field, but processed centrally. We have HR Liaisons in our departments that currently initiate employee actions through manual forms, …
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HDL load file format to Update Task Notes for all onboarding checklist TasksSummary: I want to update all onboarding checklist task notes, can we load this through HDL or HSDL ? Need help with sample file Content (required): I want to update all… -
Need help to trigger notification while creating journey using HDL.Summary: We are designing a extract to create a HDL that will be used to assign journey to the task but then we realized, HDL will not trigger notifications to performer… -
HR Specialist are not able to search employees in JourneySummary: We are facing an issue where HR Specialist is not able to search employees in Journey, we have custom made the role. All Profile option has been enabled, but ne…
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When task got expired, it triggers the next task configured in the checklistSummary: Have anyone encountered the issue where when the task is expired, it triggers the next task configured in the checklist. The next task is completed not because … -
Journey to be assigned more than once to same employee.Summary: Journey to be assigned more than once to same employee. Content (required): Hello All Is it possible to for the same journey assigned to an employee twice ( bot…
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I cannot find the filter option in VBS for journeyHello, In the "Explore" page, under Me > Journeys > Explore, the filter "Personal" is being set as default when I land the page, like the image below shows: When I edit …
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Tasks not opening in a Journey - Why?Summary: Sometimes when HR click on a journey task, it doesn't open (see images below). If they open an incognito window it works. We asked HR to clear their cookies and…
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Make attachment mandatory for only 1 pre-boarding taskSummary: Hi, Me > Journeys > In My Journeys tab, go under the pre-boarding journey There are multiple pre-boarding tasks which have attachments. We need to make attachme…
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Cannot find people to assign JourneySummary: Content (please ensure you mask any confidential information): Hello experts, I cannot assign Journey as in Select employee field no result is returned; while i… -
Checklist Mass Allocation Identifier for the Mass Assign Journeys processSummary: Does anyone know where I can find the 'Checklist Mass Allocation Identifier'? I need to run the Mass Assign Journeys process but I am not sure where to find thi… -
can we enable the document section in Allocated checklist pagecan we enable the document section in Allocated checklist page
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integration codeSummary: Hi all, we are triyng to enable "Support For Physical Signature When Using Native Esign Journey Task", but we don't know what is the field "integration code". s…
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How to add the text message for the Journeys page?Summary: How to add the text message for the Journeys page? Content (please ensure you mask any confidential information): How to add the text message for the Journeys p…
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Can we give dynamic tokens (like the user's Display Name) in the Checklist Message?Summary: I want to give the user's Display name somewhere in the Journey page. Is it possible to give dynamic tokens in the Message tab of the journeys? Also where does …
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Mass-assigned Journey auto-completes for all employees once one employee is marked as complete?Summary: Hello, I am testing mass-assigning Journeys to a group of employees. During this testing I noticed that if one employee completes their Journey, the Journey wil… -
In Checklist,employee should be able to select the language based on which the form would be fetchedSummary: In Checklist, the employee should be able to select the language based on which the form would be fetched for the candidate to fill in the form and submit it ag…
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Need to add journey task status due date based on action initiation not on approved actionWe configured checklist for employee offboarding where checklist trigger based on employee resignation approval but we have requirement to add due date based on employee…
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How to add termination date of the employee in off boarding seeded checklist Notification.Summary: add termination date of the employee in off boarding seeded checklist Notification. Content (please ensure you mask any confidential information): We have termi…
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Checklist DFF not showing in the Allocated Checklist task after 24BSummary: Checklist DFF not showing in the Allocated Checklist task after 24B Content (please ensure you mask any confidential information): Our customer noted that after… -
How to Enable I-9 Task for a New hireSummary: How to Enable I-9 Task for a New hire Content (please ensure you mask any confidential information): How to Enable I-9 Task for a New hire Version (include the …
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Query to fetch Due Status for Journeys in BI ReportSummary: We have a requirement to create a report to track the Onboarding Journey Status for employees. It should show the overdue status for the Journeys in case the sa…
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24A Journeys - Embedded App Task - Biographical InfoSummary: The embedded app task "Biographical Info" shows the employee bio info but updating it is not enabled. The assigned employee has permission to update his/her bio…
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How to have dynamic tokens in journey message?Hi Team, We have a requirement, where in Journey task there should be a dynamic message for all the task. example: The person name, number and position details should va…
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How to disable three dots for an employee when he is assigned task in a Journey?Summary: We have a requirement wherein Employee, who doesn't have access to Reopen a task assigned to him during a Journey (Redwood), shouldn't be able to view the Three…