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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Rest API for creating referenced RMA / Return ordersSummary: We are looking for a way to create RMA / Return order against an existing sales order (that is, referenced RMA) using REST API. So, is there a specific API avai… -
FDBI Sales order Import I am getting this error ..Hi FDBI Sales order Import I am getting this error .. while Importing Sales order…. ####[2025-07-04T23:17:39.888+00:00] [INFO] Order management did not import source ord…
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Sales Order Lines are not getting intefaced to RMCSSummary: We are working on OM-Subscription integration. Subscriptions are getting created from Sales Order. However, Sales Order data is not getting moved into RMCS. Con… -
Need help understanding the configuration needed to use 'Recalculate Order Totals' feature in 24CA new feature is released in 24c that allows recalculating order totals (link: ) We are looking for inputs on, a. Whether this feature can be leveraged to update the Sal… -
How recalculate order total feature can be used to reprice order lines at the time of shipmentSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to trigger approval for submitting sales order if payment terms does not match with customer PTSummary: We have a requirement that if the Payment term on sales order and on customer master is different, then it should trigger approval. Finance team is responsible …
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Defaulting ship-to address based on bill-to account selectedSummary: Hi, The party/customer structure for our implementation is explained below- Each customer/party has multiple accounts associated Each account has one primary sh…
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How to add Order Representative attribute in Filters section on Sales Order(New) page?With Reference to 25B feature- Redwood: Specify Representatives on Sales Orders. I am not able to add 'Order Representative' attribute in Filters
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[OM Extension] View or print the query/filter being generated by using viewCriteria on PVO'sSummary: In Order management Extensions (groovy scripting), while invoking PVO's & creating filters using ViewCriteria row, can we view or print the query that is gettin…
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how to add button/link on order management-create order new (redwood) pageSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Manage Order Orchestration MessagesSummary: Hi, We were using SOAP and FBDI to import Sales Orders. Some time when SO import was failing due to non existing item number or missing pricing or some issue wi… -
Sales Order Approval Attribute" Created by" Update CapabilitySummary: We need the capability to update the attribute" Created By" During the Order Import. —— No Issue in SO Creation from Oracle UI Content (please ensure you mask a… -
The invoice date precedes the shipping date for specific SOSummary: Hi, For a specific SO Number the invoice date is (11-UN-2025) and the Shipping date is (12-JUN-2025), but this is not the standard or expected behavior. Typical…
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Add create sales order Redwood page in spring board and navigatorSummary: Hi All, We have a requirement to add the create sales order redwood page in spring board , we tried to update the structure with additional navigation to VB stu…
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How to set approval rule based on adjustment amountSummary: How to set approval rule based on adjustment amount? We want to set if the adjustment amount within 0.02, dont trigger the approval Content (please ensure you m…
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Unable to use ensureCriteriaItemSummary: Unable to use ensureCriteriaItem for PublicViewObjects in OM extensions Content (please ensure you mask any confidential information): Hello Experts, When calli…
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Coverage Item Creation in Order ManagementSummary: Our client only has license for Oracle Order Management. Therefore, do they need to have license for Oracle Subscriptions Managment module to use the Coverage I…
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How to create single invoice for single sales order when order is shipped in two different daysSummary: Overview of the Issue: When the sales order shipped in two different days, 2 invoices are being created. Due to which there is payment issues happening in later…
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Importing two revisions of the same Sales Order in a single run of the Import Sales Orders process,Hi Team, We are Importing two revisions of the same Sales Order in a single run of the Import Sales Orders process, but it’s not picking up the data and it is in the int…
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Unable to search orders in redwood OM screenSummary: I am unable to search orders in redwood OM screen. We have followed step by step approach from the below oracle document. https://docs.oracle.com/en/cloud/saas/…
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I'm trying to run Configure to Order But facing issue need guidanceSummary: Here's my respective flags for optional class and finish goods I want to make selection of color and variant mandatory instead of showing none option I'm attach…
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I'm trying to run Configure to Order but facing some issuesSummary: I'm trying to run Configure to Order but facing following issues. I'm also attaching setup pictures to identification if there's any setup issue. Content (pleas…
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Added new lines via OM extension using groovy script got removed upon submission of the sales orderSummary: Created Extension using Create New method to add new lines to a sales order when a specific item is entered. Trigger used is On Save and system behaves correctl… -
Update ACTUAL DELIVERY DATE on sales order fulfillment lineSummary Has anyone found a way to update ACTUAL DELIVERY DATE on a sales order fulfillment line?Content We are looking for a way to update the ACTUAL DELIVERY DATE on a …
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While Migrating a Sales Order through FBDI, it is showing errorSummary: Error while Loading Sales Order through FBDI. Content (please ensure you mask any confidential information): Order management did not import source order XXXX b…
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Unable to find Organization LOV on sales order and ATP ruleSummary: Unable to find the Organization in sales order warehouse details and ATP rule and sourcing rule. we have refreshed the organization list, also collected the dat…
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"Contact" field should not default once customer is entered on Sales order screen.Summary: Business requirement is when customer is entered on sales order "Contact" field should not default. User has to select from List of Values. Is there any way to …
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Sales order line status stuck in Billed in oracle fusionSummary: Hi team, Sales order got shipped and invoices but the line status stuck in billed. It should be closed. how to change the status from billed to closed? Suggesti…
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Service mapping from RMA to Receiving unsuccessfulHello, could you please help me out configure this service mapping, all details enclosed. Thanks Regards Alexis
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RMA Order Line Stuck in "Awaiting Receiving" – Manual Send Receipt Confirmation RequiredSummary: We are facing an issue with RMA (Return Material Authorization) orders in Oracle. After the RMA is processed and the shipment is received, the order line status…