New enrollment life event erroring — Cloud Customer Connect
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New enrollment life event erroring

Summary:

An employee was hired on 5/28/24 and transferred to another location on 5/29/24. The system is showing that she was hired and terminated on the same day and is erroring on the New Enrollment life event for 5/28/24 (see screenshot below). We need to offer benefits as of her hire date not 5/29/24. How can we fix this to offer benefits for the correct date?


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