TRACK PARTICIPANT ACTIONS IN SELF-SERVICE BENEFITS

Hi Team,

This new tracking feature lets you know if a participant has already viewed their enrollments in Self-Service Benefits without making any changes. It also captures page views and button or link clicks by all participants for certain actions in the enrollments flow.

This feature enables you to answer participant queries or address some participant challenges about enrollment selection.

Do you have any issues in enabling this feature? Do this feature slow down the performance of the system?

Thank you in advance.