Benefit Rates (FLEX) are end dating on same day of Plan Enrollment Start — Cloud Customer Connect
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Benefit Rates (FLEX) are end dating on same day of Plan Enrollment Start

in Benefits 6 comments

Inviting Experts Inputs for below Issue:

Problem: Benefit Rates configured for Flex Program are end dating on the same day as Benefit Start. (Eg- Benefit Enrollment Rules are set as Benefit Coverage and Rate are effective 1st of next month. Hence for an event and elections made on 1st September, the benefits start from 1st of next month i.e October 1st). The rates are also end dating on the same day i.e. 1st October as below:

What we have checked and ensured:

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