Redwood Benefits AI Agent response field - can we change "Ask Oracle" — Cloud Customer Connect
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Redwood Benefits AI Agent response field - can we change "Ask Oracle"

edited May 9, 2025 2:30PM in Benefits 13 comments

Summary:

Hi, as we prepare to roll out Redwood in Benefits, I have created the Benefits AI Agent in a test environment and am loving testing! I have named it "Benny" as a test.

In the Agent response field when asking another question, it defaults to "Ask Oracle". Is there a way to change this to the name of our Agent and have it "Ask Benny":

Thanks!

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25A

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