Redwood Benefits AI Agent - One Topic Area or Multiple - how did you set up?
Summary:
Hi, in setting up and testing our new Benefits AI Agent for Redwood, I uploaded our benefit documents into multiple topic areas.
Medical
Dental and Vision
Life, Voluntary, Other Benefits
With our testing, there are additional documents we want to add and I added another topic area. However, we notice if you don't select the appropriate Topic Area before asking your question you don't get the information or a complete answer.
As this will be our first Oracle AI Agent we are introducing, we want to ensure it provides thorough and accurate information so it is a positive experience and lead to possible other Oracle AI Agents in different modules.