How to inquire open balance for a total customer organization level balance — Cloud Customer Connect
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How to inquire open balance for a total customer organization level balance

edited May 30, 2025 2:37PM in Receivables & Collections

Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of):

Ironmountain

Description (Required):

  • We're unable to access the complete list of outstanding due to the different customer account codes, we need to navigate through multiple codes to get the full outstanding details in Oracle.  
    The enquiry should be available at a Customer parent level.


Use Case and Business Need (Required):

  • We're unable to access the complete list of outstanding due to the different customer account codes, we need to navigate through multiple codes to get the full outstanding details in Oracle.  
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