Unable to see life event in BAC

Summary:.

Hello, Employee has submitted a life event from self-service and shared the enrollment summary. When we check in BAC we are not able to see the life event. We are not finding any record of life event in backend tables. Anybody faced this issue before; this is happening only for one employee.

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):