Integration
Discussion List
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How to leverage UEF client-side library to implicitly create interactionsIn this article, I will address the 24A Fusion Service Center Extensibility Feature, focusing on how to leverage UEF client-side library to implicitly create interaction… -
How to create custom insight cards with UI Events FrameworkIn this article, I will address the 24A Fusion Service Center Extensibility Feature, focusing on how to create custom insight cards with UI Events Framework. Problem Sta…
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How to create new pages leveraging the Service Request Edit Field FragmentsIn this article, I will address the 24A Fusion Service Center Extensibility Feature, focusing on how to create new pages using the Service Request Edit Field Fragments. …
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Audit trails for REST API callsHi, Can anyone help us, is there any possibility to get the REST API call failures and history from Fusion Sales & Service cloud, like how many calls made and how many a…NikhilSamudrala-Oracle 21 views 3 comments 1 point Most recent by Daniel Placinta -Support-Oracle Fusion Service -
Create Submitted message is not getting updated on WorkOrderswe are trying to create Activity in OFS whenever a work order is created. We have used the prebuilt integrations from market place for this job. We were able to successf…
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Unable to fill the description field on an attachment using the ErpObjectAttachmentServiceIm trying to upload attachment to an purchase agreement, I'm using the ErpObjectAttachmentService?WSDL service to upload the attachments and I need to fill the Descripti…ifelogo_witbor 11 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to integrate EBS Install Base Assets with B2B Service?Summary: Integrate EBS Install Base Assets with B2B Service Content (required): We are looking to integrate Install Base Assets from external EBS to B2B Service. This is… -
Data Migration of Work Orders (Engagement Cloud - Service)Summary Data Migration of Work Orders (Engagement Cloud - Service)Content Data Migration of Work Orders (Engagement Cloud - Service) Hi, We have about 150,000 work order…
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Need correct q parameter syntaxSummary: q parameter that can be used as a "WHERE" clause to filter is not working for != expression Content (required): We need to filter the Fusion Service (OEC) LOV v…AparajitMalliJawaharBapu 11 views 3 comments 0 points Most recent by AparajitMalliJawaharBapu Fusion Service
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How to conditionally set the field value on the Service Request Create pageHi there 👋, In this video, Athira S. Nair from our UI Events Framework team discusses the importance of setting field values conditionally and introduces a solution that…
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How to automatically create a service request when chat endsIn this how-to article, we demonstrate how to automatically create a service request and link it to the interaction when a chat ends. This can be achieved by combining a…
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Is it possible to create Service Request with Message in a single REST Call?Summary: I'm trying something like that: POST /crmRestApi/resources/latest/serviceRequests It works to create the Service Request and it even works to create a Service R…
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Exciting Resource for Enhancing Your Integration and Business Logic with UI Events FrameworkHi community, ✅ We understand that waiting for updated documentation can be frustrating, which is why we are actively working on enhancing our current resources to provi…
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How to change error into warning symbol in groovy scriptsContent Hi Team, When we put any validations using groovy scripts, we used to pop-up any message through the below syntax. "throw new oracle.jbo.ValidationException("Pop… -
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Is there is any API to create or get employee party in oracle fusion?Need to get the employee Party ID details from fusion through REST API
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Assign as a resource a non-worker in help deskWe have a non-worker who needs to be assigned as a resource. When assigned, it is not found, only the Employee, Contingent Worker and Partner Contact values are availabl…
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How to send a simple text via rest without a body in OIC?Summary: I'm trying to integrate with the Oracle Cx sales products API so I'm using the following API in the enclosure part: ttps://customerEnvironment:443/crmRestApi/re…Jefferson de Laureano 41 views 1 comment 0 points Most recent by Jefferson de Laureano Fusion Service -
In the Absence Entry validation Fast Formula leave deduction is not splitting in different yearsHi experts, Got Stuck in the validation Fast Formula Issue: Leave deduction is not splitting in different years Ideal scenario : (a person cannot take more than 5 days l…
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AVAYA AIC 7.2 CTI integration with Oracle B2B ServiceSummary: How to integrate AVAYA CTI with Oracle B2B service Content (required): Hi folks, We are starting a new implementation for Contact center where the telephony pro…
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How to retrieve signature details via integration when form is submitted in Oracle Field Service?Summary: We are storing signature of contact in oracle field service application. And we want to store this signature field to Oracle Engagement Cloud via OIC integratio…
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Unveiling the Power of UI Events Framework: A Video Series on how to use UEFOverview We are excited to introduce a series of instructional videos about the UI Events Framework (release in 22D only for Fusion Service Next Gen) aimed at enabling b…
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Series of short enabling videos you ought to bookmark it.Hi 👋, We are working on a series of short enabling videos so you accelerate your curve of learning on how to extend Fusion Service Redwood. I am happy to hear your ideas…
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How can I enable SR Creation from outlook add in?Summary: Requirement is that client wants to create Service Requests from outlook. I tried to edit the page layout, but I can not enable the SR Object to appear in the a…
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Is there a possibility to remove the slider from the page integration into Oracle Cloud Fusion?Summary: We integrate the page using Application Composer Page Integration Tool but it comes with the right slider (it's not wide to the screen). Can this be in full scr…
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Is there option to directly update data in Oracle fusion tables based on customer database updateSummary: In our solution, Oracle fusion CX is not customer master , we have another data base which will be customer master. Like to know is there any option or tool to …
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Can we use PUT method instead of Patch for updating records in Fusion serviceSummary: Can we use PUT method instead of PATCH for updating records in Fusion service. Does oracle fusion service support PUT method to update service request object ? …
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Service Logistics Debrief OIC integration erroring outSummary: The value of the attribute ServiceActivityCode isn't valid..A 400 Bad Request Error indicates that the target service is unable (or refuses) to process the requ…
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Inbound API AuthenticationSummary configuring new method of inbound authenticationContent Hi Team, Does anyone know more details about the new content added in 20D https://docs.oracle.com/en/clou…User_02ANP 102 views 2 comments 0 points Most recent by Kishore Padala-Support-Oracle Fusion Service
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Web services to invoke custom ess jobs and download the output.Summary: Hello, Team. Greetings for the day We need to share the bip report output with a third party system. Instead of sharing the file via SFTP, we are considering cr…Sameer Malhotra 51 views 2 comments 0 points Most recent by Venk Kudire- Support-Oracle Fusion Service