Setup and Configuration
Discussion List
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Activities not appearing in Interaction historySummary Task of type 'Call' not appearing in Interaction historyContent Dear Team, I would like to understand more about this interaction history tab. as I understand it… -
Purpose of "SVC_INTERACTION_ENABLED_OBJECTS" profile optionSummary What is the use of "SVC_INTERACTION_ENABLED_OBJECTS" profile optionContent The description says " Comma-separated list of business objects that automatically cre…
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Engagement Cloud Selling ProcessSummary Integration with third party websitesContent Hello Team, Would like to take your help to confirm can we integrate the OPTY page via third party websites to sell … -
Engagement Cloud High level flowSummary Integration flow of ECContent Hello Team, Can you please share the high level integration flow for engagement cloud. As it is integrated with Sales, field servic…
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Exciting new feature for better Data security managementSummary Rel18 comes up with exciting feature for better Data Security managementContent Intuitive and Simple ui to view and control data security policies. Earlier we ha…
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Knowledge Management Readiness Training for Update 18BSummary Watch the latest Knowledge Management readiness training for Update 18BContent Want to watch the latest Knowledge Management readiness training for Update 18B? Y…Alison McClure-Oracle 45 views 2 comments 6 points Most recent by Alison McClure-Oracle Fusion Service -
Work Order Creation - ErrorSummary Error on WO creationContent Hello Team, I am working on the integration b/w engagement cloud and OFSC for work orders and for this, following the helpful documen…
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Modern CX Conference 2018 - Presentations Available for DownloadContent Thank you to all that participated in this week's Modern Customer Experience 2018 conference in Chicago. It was fantastic meeting many of you and understanding y…Justin Anderson-Oracle 80 views 0 comments 4 points Most recent by Justin Anderson-Oracle Fusion Service