Classic
Discussion List
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Unable to fetch citations when integrated GenAI agent with ODAUnable to fetch citations when integrated GenAI agent with ODA. GenAI has a Knowledge Base documents. I can see citations are mentioned when checked from "playground cha… -
Can’t access GRUB menu on Ubuntu instance via OCI Serial ConsoleSummary When I reboot my Ubuntu 22.04.5 LTS instance in Oracle Cloud, the system boots directly to login and I cannot see or interrupt the GRUB menu through the serial c…
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locked accountI've got an email that my account is licked. I have received it on my email that I have set as my primary. This email is different from my login - the old one is not acc…
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Unable to Reset MFA, Can't Provide Full Verification InformationSummary: I lost my MFA and need help to reset it, but I can't remember all the exact details required for verification. Despite providing as much information as possible…
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Supplier unlock error when trying to complete award.negotiation event was ran and awarded to the supplier. When trying to complete the award Fusion produces an error "You must unlock [supplier name] to award it. The Suppl… -
Request to unlock OCI tenancy locked after repeated VM.Standard.A1.Flex attemptsHello Community team, Please manually review and unlock my OCI tenancy.It seems to have been locked after many attempts to create a VM.Standard.A1.Flex (Ampere A1) insta…
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Tenancy Termination Request Never finishSummary: Tenancy Termination Request Never finish Content (please ensure you mask any confidential information): I've requested Free Tier Tenancy Termination 3 years ago…
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Unable to Log In to Oracle Cloud Infrastructure (OCI) Account and Not Receiving Password Reset EmailSummary: I am currently unable to log in to my Oracle Cloud Infrastructure (OCI) account. Additionally, I have tried to reset my password, but I am not receiving the pas… -
Instance doesnt have "Monitoring" Activity after rebootSummary: Hi All, I have rebooted the instance at 11:00 AM today. The "monitoring" activity tab doesnt show anything on the instance after several hours. I have stopped a…
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Can't upgrade account to pay as you go.Got message in account "Your account provisioning is in progress. You will be able to access the feature after the provisioning is complete. Never checked Billing > Upgr…
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Unable to Remove Old Payment MethodUnable to Remove Old Payment Method, Support Unresponsive (SR 4-0000908786) Hello, I am facing a serious issue with managing my payment methods and I am hoping someone f…
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change the recovery email address associatedSummary: change the recovery email address associated with my username aijia313@163.com Content (please ensure you mask any confidential information): I can not login in…
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I'm unable to reset my account password as I am not receiving the reset Email.Summary: Hi, I recently changed my account password, but my password manager didn't save it for some reason. The latest change was made around January 28th, 2025. I trie…
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Can't access nor upgrade to PAYG on my account. Tenancy exists but I can't log in at allSummary: Can't access nor upgrade to PAYG on my account. Tenancy exists but I can't log in at all Content (please ensure you mask any confidential information): Hello fe…
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can't receive Oracle Cloud Account recovery emailHello, I can't login to my Oracle Cloud Account, I tried resetting the password and not receiving the Recovery email, and the live agent tried to send password reset ema…
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The classic OCI environment is no longer accessibleHello, Im reaching out to inform that we cannot access the classic OCI environment. As a result, I am unable to extract the SUM via the new OCI link. The only accessible…
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how to download storage report from OCITo download a storage report for an EPM application from the Oracle Cloud Infrastructure (OCI) console, we navigated to the "Billing & Cost Management" section in OCI bu…Aishwarya Waghmale-Oracle 11 views 0 comments 0 points Started by Aishwarya Waghmale-Oracle OCI - General
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How to automate Stop and Start of OCI Oracle DatabaseDoes anyone know how to automate Stop and Start schedule job for OCI Oracle (Classic) Database Currently the OCI Resource Scheduler only support computer instance and au…
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Where to find OCI SOC reports after being migrated from EPM Classic to EPM OCI Gen 2Summary: We were migrated from EPM Classic to EPM OCI Gen 2 earlier this year, but cannot access the OCI SOC reports in our Oracle Cloud Portal. The screenshots from the…
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Unable to access applications from Cloud ERPunable to access any application from Cloud ERP , It gives either blank page or unauthorized error. Also we are unable to access ords through API Gateway as well , this …
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Locked out of my account for MFA lost, Tenancy shows inactive while Chat support tried resetting MFASummary: MFA lost with phone, I see tenancy status "Inactive" & chat support tried resetting MFA several times but to no avail. How do I get back into my account. Conten…
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my email address can not receive the password reset emailI forgot my password for Oracle Cloud, when i want to get email to reset the password, my email address can not receive the password resetting email, check my spam folde…
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Export and Backup Features in Oracle Mobile AuthenticatorOracle Mobile Authenticator has any feature for exporting accounts or backing up credentials? I am concerned about potential issues such as phone malfunction or loss. I …
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Can I add users to OCI (Gen2) / Oracle Cloud Console (IAM) via a batch process?Summary: Hello, Is there a way to import users to OCI, then to assign them to our applications? Currently, this is manually done and would like to eliminate these manual…
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How to change service admin in my servicersSummary: Hi Team, Could you help us to change the service administarter in the myservices. so here i want to change Administrator from luis.santiago@fwpr.com to bfhoracl…ARAVINDA REDDY YELLA-Oracle 21 views 4 comments 0 points Most recent by Steven Li-Oracle OCI - General
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Lost MFA - Lost Access to Mobile Device - Remove Mobile DeviceSummary: Require removal of MFA from account from Always Free cloud tier service Content (please ensure you mask any confidential information): Require removal of MFA fr…
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My Oracle account upgrade is in progress. It's been a long time, more or less 2 monthsSummary: My Oracle account upgrade is in progress. It's been a long time, more or less 2 months. The $100 USD charge was made correctly but I don't see the account upgra…
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Unable to log in to Oracle CloudAfter logging in today, I was redirected to the password change page. I accidentally closed the webpage and tried to log in again but it showed an incorrect password. I …
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How to delete tag-namespaceSummary: I have an OCI tenancy, In tenancy there is a compartment called Production. I have created tag-namespace Operations. For this tag-namespace, I have created defi… -
How can I delete my free tier account (not using it).Summary: I'm logged in as administrator (I think since I don't have any other credentials). Screen states my username with (root) behind it but the 'Request tenancy dele…