Cloud at Customer
Discussion List
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Upgrade of my OCI account to "Pay as you go" stucksSummary: I'v triggered upgrade several months ago and I still observe the message "upgrade is in process" Content (required): https://cloud.oracle.com/invoices-and-order… -
I cannot log into my account and cannot reset my passwordI cannot seem to log into my account and when I press the reset password button I do not receive an email with the reset link. It is not in the spam folder. I already ta…User_2025-03-07-20-08-16-849 91 views 5 comments 0 points Most recent by User_2025-03-07-20-08-16-849 OCI - General -
Unable to Reset PasswordSummary: I have a new laptop; and whenever I attempt to reset my password I am presented with Content (required): error"client error"error_description"We are unable to r… -
How to Use Oracle Cloud Infrastructure Email Delivery in Rest API and PHP Programming formatSummary: Content (required): I want to use Oracle Cloud Infrastructure Email Delivery REST API and create a domain name. But I am having trouble in making authorization … -
Free-Tier tenancy unavailableHello, since two days ago I'm no longer able to access my compute instance, error messages are I'd not have permission to see or unknown error. My linked SI# is 25410278… -
Your account was terminated. Your resources will be terminated soon.Summary: Your account was terminated. Your resources will be terminated soon. Contact My Oracle Support for assistance. Content (required): My account has been terminate… -
Integration between Oracle Sourcing Cloud and Oracle EBS 12.1.3: Any experience or advice?Summary: Hello everyone, I'm seeking information and advice regarding the integration between Oracle Sourcing Cloud and Oracle E-Business Suite (EBS) 12.1.3. Currently, … -
my Tenancy inactiveSummary: my Tenancy inactive please reactive it i need my account i dont know why you disable but i need my account!! Content (required): HousingStorm Tenancy username V… -
Free-Tier tenancy US East (Ashburn) region - UnavailableSummary: Hello, recently there was a Cloud Infrastructure issue that affected the US East (Ashburn) region, and my Tenant Name: wpmetahub. Even if the issue is now solve… -
My tenancy was disabledSummary: Tenancy disabled Content (required): Hello. My Always free tenancy was disabled on March 9th for unknown reason (I wasn't notified by email) And I want to re-en… -
Forbidden Your client is not allowed to access the requested object.I recently received an email "Action Recommended: Oracle Cloud Infrastructure Compute - Upcoming Instance Reboot Migration for Tenant: ________ - [CN-219409]" however, w…Yury Markovski 975 views 11 comments 1 point Most recent by User_2025-03-10-21-45-17-552 OCI - General -
The Oracle Cloud account function cannot be used normallyWhen I want to create a virtual machine, the system prompts that I do not have permission, please contact the administrator -
Object Storage - Encryption/Decryption of files stored and File access linkSummary Object Storage - Encryption/Decryption of files stored and File access linkContent Hi, We have an immediate requirement where file uploads to the object storage … -
Your services have been terminatedSummary: My account terminated. Content : Hi, i requested by mistake tenancy deletion. Then i tried to take it back but i couldn't. I asked from support. He/She said to … -
Could Oracle bring my instance and storage volume, that I DID NOT terminate, back?Summary: So yesterday my instance and associated boot volume got terminated for no reason and without any warning. I have no backups and terminated instances already eva… -
I Upgraded my free tier Oracle Cloud accountSummary: I Upgraded my free tier Oracle Cloud account to a PAYD account and after 1 MONTH it still says "Your account upgrade is in progress." Content (required): I want… -
Deleting a Free Tier Tenancy is stuck at 33% for monthsHello, can you help us to delete a tenant and our whole account at Oracle free tier, please? No one was able to help us from the live chat support, and they referred us …User_2025-03-07-01-36-07-042 175 views 7 comments 0 points Most recent by User_2025-03-07-01-36-07-042 OCI - General -
I cant login to my accountSummary: I cant login to my account , i already posted 1 month ago same thread and got no clear response here is the link: https://community.oracle.com/customerconnect/d… -
OCI Cloud Free Tier Account/Tenancy Deletion (request raised stuck at 33%). How to solve this?Summary: OCI Cloud Free Tier Account/Tenancy Deletion (request raised stuck at 33%) Content (required): Raised an Tenancy Deletion in March '23. All resources associated… -
Can you restore my instance that I lost today somehowSummary: I had an instance running and now it is nowhere to be seen Content (required): I had an instance running for a while and it was running fine for a couple of mon… -
No notification after password resetSummary: I have not received any notification after password reset Content (required): I triggered the password reset process via the login page for many times, but have… -
Reclamation of Idle Compute InstancesSummary: Always Free customer - with 1 instance, received email stating will lose it if idle? Content (required): Received below in email from Oracle: "As a reminder, Or… -
My instance suddenly disappearedSummary: My instance suddenly disappeared Content (required): I received below email yesterday and my instance was not able to connect. I saw that the instance was termi… -
Error when signing in to cloud consoleSummary: When trying to sign in I get: { "code" : "NotAuthenticated", "message" : "The required information to complete authentication was not provided or was incorrect.… -
Instance doesn't start (is disabled and will not accept any action requests)Summary: Oracle free tier instance. Its been running flawlessly for ages. It is currently stopped and when i try to start it i get the following error: Unable to start i… -
User login failedSummary: Content (required): My account was used to log in normally a few days ago, but now I can’t log in for some reason. I also contacted the online customer service … -
How to get support on Oracle Cloud?Summary: My Cloud trial expired and everything is disabled in Dashboard (cannot do not even Upgrade), including Chat support. Any idea what to do (I mean, how to get pro… -
Password reset issue - We are unable to recognize your browserSummary: Hi Team, I created a temporary password in my account but forgot to save it. It seems that my old password is no longer valid, and when I tried to reset my pass… -
You don’t have permission to view these resources in this compartment. Try another compartment, or cSummary: I can't access my always-free services. Oracle didn't give me any notice and blocked all services without informing me. I don't know what's happening. any one k… -
Unable to delete OCI account/request tenancy deletionSummary: I'm unable to delete my OCI account. Request tenancy deletion fails and no one I've talked to has been able to help. Content (required): I'm unable to delete my…