Cloud at Customer
Discussion List
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Reclamation of Idle Compute InstancesSummary: Always Free customer - with 1 instance, received email stating will lose it if idle? Content (required): Received below in email from Oracle: "As a reminder, Or… -
My instance suddenly disappearedSummary: My instance suddenly disappeared Content (required): I received below email yesterday and my instance was not able to connect. I saw that the instance was termi…
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Error when signing in to cloud consoleSummary: When trying to sign in I get: { "code" : "NotAuthenticated", "message" : "The required information to complete authentication was not provided or was incorrect.…
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Instance doesn't start (is disabled and will not accept any action requests)Summary: Oracle free tier instance. Its been running flawlessly for ages. It is currently stopped and when i try to start it i get the following error: Unable to start i…
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User login failedSummary: Content (required): My account was used to log in normally a few days ago, but now I can’t log in for some reason. I also contacted the online customer service …
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How to get support on Oracle Cloud?Summary: My Cloud trial expired and everything is disabled in Dashboard (cannot do not even Upgrade), including Chat support. Any idea what to do (I mean, how to get pro…
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Password reset issue - We are unable to recognize your browserSummary: Hi Team, I created a temporary password in my account but forgot to save it. It seems that my old password is no longer valid, and when I tried to reset my pass… -
You don’t have permission to view these resources in this compartment. Try another compartment, or cSummary: I can't access my always-free services. Oracle didn't give me any notice and blocked all services without informing me. I don't know what's happening. any one k…
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Unable to delete OCI account/request tenancy deletionSummary: I'm unable to delete my OCI account. Request tenancy deletion fails and no one I've talked to has been able to help. Content (required): I'm unable to delete my…
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NEED help to connect back to my region in Stockholm to activate my ATP oracle dbSummary: Content (required): Today i got this email from Oracle: Hello, We recently detected your Always Free Oracle Autonomous Transaction Processing Database named TRA…
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Cannot log into oracle cloudSummary: Cannot login to oracle cloud account Content (required): When attempting to login to oracle cloud I meet the following error: { "code" : "NotAuthenticated", "me…
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Wondering how to get my instance enabledSummary: I am getting this error whenever I tried to start/stop/reboot my instance: Instance ocid1.instance.oc1.iad.anuwcljrexv3lcacjugdwmwnatiwha47vs2yh2inv7ekabqgbywdx…
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OCI Tenancy Termination Failed! "The work request to delete your tenancy could not be initiated"Summary: OCI Tenancy Termination Failed! Content (required): When try to terminate OCI Tenancy. "The work request to delete your tenancy could not be initiated" Version …
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Login to my Oracle Cloud account shows a password errorSummary:Login to my Oracle Cloud account shows a password error，When I entered my email address on the password recovery page, I didn't receive an email with the reset …
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Unable to perform admin tasks with and admin account on Oracle Cloud Infrastructure.Hey there. I am a bit new to Dev Ops (so please pardon any incorrect terminology) but wanted a small server for my personal portfolio apps so hosted an Always Free Linux…
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Tenancy became inactive suddenlySummary: Tenancy became inactive without warning, also unable to use any of the "always free" services Content (required): I'm using the free tier available services, su…
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The contact form does not allow valid china mobile numberSummary: I am try to fill contact form, to contact sales for Oracle. But it said my phone number not valid. It is real phone number , I am living in china. Please check …
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Help, Oracle charge me for upgrade account to pay as we go, But not provided service.Summary: Today i want to upgrade my account from free tier into pay as we go. But after i add credit card to pay. Oracle charged Me for 138.19 SGD. Oracle do not let me …
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I can not sign in to cloud consoleSummary: I can't enter to my oci account Content (required): When trying to sign in I get: { "code" : "NotAuthenticated", "message" : "The required information to comple… -
Tenancy inactive, how to reactivate?Summary: How to reactivate a tenancy that's been accidentally terminated? Content (required): I accidentally terminated my OCI Free Tier tenancy and I would like to know…
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I am Unable to login my accountSummary: Request for Help with Restoring My Oracle Cloud Account Login Content (required): I am writing this post because I am unable to log in to my Oracle Cloud accoun…
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Account terminated without a reasonSummary: Yesterday, my account was terminated (deactivated) without being given a proper reason. Content (required): When I logged in to the cloud console yesterday, I n…
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My cloud account was hacked, then the email and password were changed.Summary: I suddenly get an email that my cloud account email and password have been changed. Content (required): I have the proof. Because my email is still safe
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Ampere CPU Limit reachedHello, it is not possible anymore to create full CPU / RAM Ampere Ressources. I think the system is buggy. It doesn't allow to use all the ressources: This should be ok …
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Oracle Cloud - Cannot delete OCI Flixible Load balancerSummary: Load Balancer show active but cannot be accessed Content (required): I had create a free trial cloud account and created a load balancer. Meanwhile my free acco…
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My instance was stopped and can only started by support teamSummary: Hi, Can anyone help me my free trial ended sometime ago and now my VM instance has been stopped I cannot start it by myself without the help of the customer sup…
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always free - is it for a long time?now there is a service "always free" I can use servers for free. but how long will it last? but will it end sooner or later? how long is it planned to provide services "…
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Tenancy deletion error: Tenancy lifecycleState must be either Active or nullOver a year ago I tried to delete my oracle cloud account (following guides from this very website). On the tenancy details page I clicked "Request tenancy deletion" and… -
Deleting tenancySummary: I had asked to delete my tenancy .Nothing is being actioned Content (required): OCID: ocid1.organizationworkrequest.oc1.iad.amaaaaaa5we3k4ia3ucbgss4jeimpjc3kij2…
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All free tier instances are gone, the access to the whole root compartment has been blockedSummary: All resources (1 E2 AND 2 A1 -2OCPU 12G RAM instances for specific) under my root compartment have been blocked 30 days after my free trial ended. with permissi…