Cloud at Customer
Discussion List
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can't login to Oracle cloudSummary: Hello,I can't login to my Oracle Cloud account,may deleted some settings in Cloud.Now I can't received reset password email,but lucky I recevied it today and ch… -
Request tenancy deletion not workingSummary: when I press the button: Request tenancy deletion An error comes up that says: The work request to delete your tenancy could not be initiated. I really need to …
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Tenancy inactive, again...My tenancy got inactive again. I am really sick of this OCI stuff. Terminations without any notice and all of our data poof, gone. I can't even delete my account because… -
Oracle Cloud $100 RefundSummary: Oracle has charged $100 on my card towards verification, but the refund is not issued yet. Content (required): My Cloud Account Name (Tenancy): syrow01 On 3rd O…
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Authorization failed or requested resource not found.Summary: Authorization failed or requested resource not found. Content (required): I have this error code when I logged into my oracle cloud account "Authorization faile…
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Why do I get 403 error when trying to access OCI Console?Summary: A few weeks ago I asked this question but didn't get any meaningful reply and the issue is still not resolved. I enter my cloud account name on https://www.orac…
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Tenancy suddenly became inactive while trying to upgradeSummary: Long story short, i needed a GPU instance for some AI projects of mine, but as soon as i clicked the link to upgrade my account to a paid one, the website stopp…
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I can no longer create instancesThey closed my instance with all my applications running in "Always free" mode (which I'm thinking is "Never free"), I went to create a new instance but I no longer have…
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I can't access my instances "You don’t have permission to view these resources in this compartment"Summary: First of all, Hello My account has been block for 17 days.. I am unable to view or access my instances (always-free tier). The issue being faced is having very …
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ATP Database is getting stopped automaticallyContent In my Oracle Cloud Infrastructure (OCI) account, I have always free Autonomous Transaction Processing (ATP) database.I have consumed more than 77% in DB. Since 1… -
How to solve the problem: Error: Cannot Add Support IdentifierStreszczenie: Nie mogę uzyskać dostępu do Oracle Cloud Free Tier Support. Treść (wymagane): Przedwczoraj utworzyłem nowe konto Oracle Cloud Free Tier. Nie mogę uzyskać d… -
Why was my account terminated without any notice and reason?Content (required): When I logged into my Oracle Account on 20th April 2022, I found that my VM instance was deleted and I was unable to access any feature. On further i…
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How to get free OCI account if I don't have a credit cardSummary: Can someone please help me on how to get a free OCI account for learning purpose. I cannot create free tier account as I don't have a credit card. Please help. …
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The instances disappeared from the Cloudcontent: all week my ADB was stopping for no apparent reason here the info about that: https://community.oracle.com/customerconnect/discussion/648747/503-service-unavail…Christian Osvaldo González 31 views 3 comments 0 points Most recent by Christian Osvaldo González OCI - General -
How to register JWT post endpoint API gatewaySummary: I have a token rest URL having x-www-form-urlencoded body parameters "client_id" : "****, "client_secret" : "xxxaavvbb", "scope" : "service.monitoringxxx", "gra… -
Authorization failed or requested resource not found.Summary: "Authorization failed or requested resource not found." error on most pages. Content (required): Unable to access any resource in my Oracle Cloud account, even …
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Account randomly made inactive - Please HelpSummary: Hey, I have an issue where my account's tenancy became inactive for whatever reason. This shut off our services yesterday without warning. Due to this, all inst…User_2025-02-12-02-20-33-709 61 views 4 comments 0 points Most recent by Cloud_lab_fan OCI - General
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i would like to delete my account free trier in order to gpdr lawSummary: i would like to delete my account free trier in order to gpdr law,I no longer have access to my account because the email associated with my domain was changed …
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Inactive TenancyLike many, my tenancy become inactive without notice. Please help to re-activate.
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my 100$charged not refundedSummary: I tried to upgrade my free tier & charged 100$. my upgradation failed I don't know why. but 100$ is not reversed yet when I was charger 1$ it was refunded my ba…
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My account got locked. I had Always-Free instance in the account.Summary: How to manage Always-Free instances with the locked account? Content (required): How to unlock account? Version (include the version you are using, if applicabl…
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Jenkins job fails to start services on remote serversSummary: Jenkins pipeline is configured to trigger a 3rd party powershell script on foundation VM which starts hyperion services on foundation VM as well as planning, DR…
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Unable to access any OCI resourcesSummary: I can log in to the same "admin" account I have been using. Still, every page shows either a 401 Unauthorized error prompt or the message "The required informat…User_2025-03-07-01-46-59-502 51 views 5 comments 0 points Most recent by User_2025-03-07-01-46-59-502 OCI - General
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My free tier is blocked - as Admin I cannot upgrade itSummary: My free tier is blocked - as Admin I cannot upgrade it Content (required): Could someone help me to unblock it ? Version (include the version you are using, if …User_2025-03-07-06-09-12-774 21 views 0 comments 0 points Started by User_2025-03-07-06-09-12-774 OCI - General
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I can't access my instances "You don’t have permission to view these resources in this compartment"Summary: First of all, Hello I am unable to view or access my instances (always-free tier). The issue being faced is having very similar characteristics as this post: ht…User_2025-02-13-15-04-42-288 1.1K views 3 comments 1 point Most recent by User_2025-02-13-15-04-42-288 OCI - General
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My account is disabled and my instances are deletedSummary: My account which was created 2 days back has been disabled and my instances deleted. This is what I see Content (required): Version (include the version you are…
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The third time I asked: can't log in to Oracle cloudOracle cloud can't receive the email of changing the password. I have changed my computer, but the attempt is still invalid. I think many people have the same situation.…
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Unable to login to Oracle cloud accountSummary: Content (required): Unable to log in to Oracle cloud, prompt password error, click forget password to receive email, but Oracle traditional account can receive …
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Unable to login to Oracle cloud account总结： 内容（必填）：无法登录Oracle云，提示密码错误，单击忘记密码接收电子邮件，但Oracle传统账号可以接收电子邮件。我已经向客户服务部门反馈了3个月，但每次都无法解决。帐号…
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I can't see my instances, compartments, Authorization issue ??Summary: Suddenly I am getting this strange message "You don’t have permission to view these resources in this compartment. Try another compartment, or contact your admi…