Cloud at Customer
Discussion List
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Tenancy became inactive suddenlySummary: Hi. Yesterday we saw lots of server errors in our external logging service. I checked OCI and looks like my tenancy became inactive without any warning or infor…User_2025-02-13-15-27-48-303 134 views 1 comment 0 points Most recent by Harish Kumar M OCI - General -
Will my account be terminated?Summary: Concerns regarding Free tier Cloud subscription before it ends... Content (required): I read the Cloud Portal docs, Then created a compute instance with Shape c…User_2025-02-13-15-39-18-255 44 views 2 comments 0 points Most recent by User_2025-02-13-15-39-18-255 OCI - General
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Account DeletionHi, I'm done evaluating OCI services and I'm deciding to delete my account. There's no option available in the console but only for managing user accounts inside the clo… -
Cannot create Always Free resourcesSummary: Error: "Account has reached maximum limit for Always Free Autonomous Database instances. Upgrade to a paid account to create additional Autonomous Databases." E… -
How do I fix this error: "You don't have permission to view these resources in this compartment"?Summary: I am unable to view or access my instances (always-free tier). The issue being faced is having very similar characteristics as this post: https://community.orac…User_2025-02-12-21-08-43-785 907 views 2 comments 0 points Most recent by User_2025-02-12-21-08-43-785 OCI - General
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Problem with my instance after free trial endsSummary: Hello. My always free instance was stopped, and i can't work anymore. I receive the message "Instance ocid1.instance.oc1.eu-frankfurt-1.antheljtvsxameacrc2zrnes… -
Always-free account got large usage charges, over $10,000 USDSummary: Cost analysis page shows over $13,000 cost. Most on analytics, which as a free-tier account, I don't even have access to. Content (required): Tenant ID ocid1.te…
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is it normal to take so long to verify the upgrade process ?Summary: Can't upgrade plan to Pay As You Go Content (required): In the [Upgrade and Manage Payment] dashboard it shows that my "account upgrade is in progress" after al…
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Cannot upgrade Free Tier to "Pay as you go" planSummary: I'm trying to upgrade my free tier Cloud account to a pay as you go plan but every time i try to upgrade i get an error saying to talk to Global sales. When i t…
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Unable to resolve the request to rotate credentialsLike many people, I received a notice that required to be resolved rotate credentials. After typing the "identity-audit-tool" command on Cloud Shell, I received the foll… -
Cancel Tenacy Deletion requestSummary: At this point I'm just trying to cancel my Tenacy Deletion request. It's showing as 0%. I figure closing my account is not the best option..
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Account locked and not receiving password reset link for OCI accountSummary: not receiving password reset link Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that suppo…User_2025-03-07-05-30-56-807 36 views 2 comments 0 points Most recent by User_2025-03-07-05-30-56-807 OCI - General
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Cannot upgrade to paid subscriptionSummary: Upgrading to a paid subscription is impossible Content (required): For several weeks, the message displayed is: "Your account upgrade is in progress"User_2025-02-06-20-08-01-074 27 views 2 comments 0 points Most recent by Harish Kumar M OCI - General
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Free tier suspended - how to fixSummary: yesterday i got a massage telling me about account suspension (not clear why). The result was my free instance were suspended. When i try to start a message inf…
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My account got terminated. I had Always-Free instances running in the account there is no reasonSummary: My account got terminated. I had Always-Free instances running in the account there is no reason for that i need help Content (required): Version (include the v…User_2025-02-12-18-32-13-545 66 views 1 comment 0 points Most recent by Rahmathulla-Support-Oracle OCI - General
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Can not reset tenant administrator password to OCI Free Tier.Summary: Can not reset tenant administrator password to OCI Free Tier. Content: When I try to reset my tenant administrator account to OCI Free Tier, I get this message.…User_2025-02-12-21-47-16-263 35 views 3 comments 0 points Most recent by Joseph briathwaite OCI - General
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Tenancy became inactive without any alertSummary: My oracle Cloud tenancy became inactive without receiving any email alert Content (required): I can't access any of the existing resources or create any new one…
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Tenancy became inactive without any alertSummary: My oracle Cloud tenancy became inactive without receiving any email alert Content (required): I can't access any of the existing resources or create any new one…
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Tenancy inactive without a warning or notificationSummary: Logged in to my Oracle Cloud console and discovered my tenancy was inactive and my instance removed. Content (required): Contacted support by chat and they just…User_2025-02-12-21-49-01-423 35 views 0 comments 0 points Started by User_2025-02-12-21-49-01-423 OCI - General
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Tenancy became inactiveSummary: Have been using my account, when suddenly, I couldn't connect to my instance anymore, and then received errors on the website. Now my tenancy is "inactive", and…
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Account disabled without any notice or details.Greetings! Today when I tried to access my machines, They were all down. When I checked the Cloud Console I found this (Image Attached below) This seems to be very criti…User_2025-02-12-22-28-21-298 67 views 6 comments 0 points Most recent by User_2025-02-12-22-28-21-298 OCI - General
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SSH connection returning incorrect fingerprintSummary: I tried to connect to one of my instances today and I received an incorrect SSH fingerprint Content (required): @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@…
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You don’t have permission to view these resources in this compartment.Summary: I cannot access my VMs. Content (required): I cannot access my VMs. I am getting "You don’t have permission to view these resources in this compartment." messag…User_2025-02-12-21-40-42-436 35 views 0 comments 0 points Started by User_2025-02-12-21-40-42-436 OCI - General
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CLI Doesn't WorkAfter the issue of the publuc IP and the reset of the adress I can't acess my Instance of Ubuntu. My private key is refused, I generate a new pair of keys, still refused…User_2025-02-12-21-55-33-915 28 views 1 comment 0 points Most recent by Kuljeet Singh - Oracle-Oracle OCI - General
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Unable to create Oracle Cloud AccountSummary: I tried to register at Oracle Cloud Free Tier and it does not accept any credit card.User_2025-02-12-22-19-52-733 16 views 2 comments 0 points Most recent by ABHISHEK NAGARE OCI - General
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Unable to create Oracle Cloud AccountSummary: After insert my credit card and submit my subscription, it show the following message "Thank you for signing up for Oracle Cloud. We are creating your account, …
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Cannot create an instance under free alwaysSummary: i received a mail that my account was upgraded from free tier to always free after logging into my cloud.oracle.com i cannot create an instance Content (require…
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Change Fusion SaaS 4 letter domain like equv, evhm, etc.Summary: Content (required): Is there any way we can change Fusion SaaS 4 letter domain like equv, evhm, etc.? Version (include the version you are using, if applicable)…
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EBS Asserter require Separate License or it does fall under OICS License Type Standard?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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Sign in problemsSummary: I can't sign in. Every time I try I'm getting error "Forbidden Your client is not allowed to access the requested object." Content (required): Forbidden Your cl…