Cloud at Customer
Discussion List
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Unable to login into account due to 2FA "Sign in policy denied access"Content (required): I tried setting up 2FA for my account, that's only for personal usage. Something went wrong and I'm unable to login to my account, and it gives me an… -
invalid username or passwordSummary: Always showing "Invalid username or password" when I login oracle cloud. Content (please ensure you mask any confidential information): Try login, always showin… -
I'm unable to power up the Ampere VM because it doesn't have volume attached to it.I can't turn on the Ampere VM because it doesn't have volume attached to it. I tried attaching the volume to the instance, but it won't because it's disabled. Tenancy: b…
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Unable to sign up and amount got verified from the bank cardI'm using a physical Visa debit card to verify my Oracle Cloud account. Although charged the account verification fee was successful, but I still received an 481 error -…
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Lost all permissions for my Always Free AccountI am able to login to my OCI account, but I cannot access anything inside - even the upgrade my account page :) It seems I have lost all the permissions. I am unable to …
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How to resolve "Cannot reset password - We are unable to recognize your browser." in 2023Summary: Hi Team, i have a free tier account and try to reset my password. But i can't do it, because i get the error that don't allow me to change it and it gives no ot…
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About tenancy override from OCI consoleSummary: Would like to know the following about tenancy override from OCI console. (1) Are there any conditions such as network for overriding to different tenancy? (2) …
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Getting error on payment verification while registering for Oracle Cloud Free TierSummary: Getting error on payment verification while registering for Oracle Cloud Free Tier Content (required):Getting error on payment verification while registering fo…
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I can't complete 2FA after upgrading phoneSummary: I upgraded my iphone recently and my account no longer appears in my Oracle 2FA App, so I am unable to login unless I have a bypass code or a way to re-setup th…
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Can't access my account. Oracle Mobile Authenticator 2FA resetHi, I have been a Free Tier user for almost 4 years here. Recently I had to factory reset my phone and lost the access to the Oracle Mobile Authenticator app and now I c…
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Need help resetting account/deleting account.Summary: My account email and password was changed without my permission. It was a free tier account, however I do not need it anymore and would like it deleted. Or, I'd…
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Help with MFA reset on OCI free tierHi I am unable to login to Oracle Cloud. It is asking for 2FA Authenticator app however I do not have the authenticator. I also do not have any bypass codes. Is there a …
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Need steps to delete Free Tier OCI accountSummary: Delete OCI free tier account Content (required): I would like to know hot to delete my free ter OCI account. Can delete the tenancy & give contact support dialo…
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SSO Configuration Steps for a Fresh Cloud EnvironmentSummary: SSO Configuration Steps for a Fresh Cloud Environment Content (please ensure you mask any confidential information): Hi Team, Greetings! We are looking for a co… -
with "dbaascli database create", only one process/scriptt only one script can be started.Summary: by starting the create database with "dbaascli database create", only one process/scriptt only one script can be started, the others are simply ignored. How to …
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OCI Login Issue | Cloud console login issueI used to set the MFA auth,I installed oracle auth app my phone , verified and configured MFA few months before.I recently factory reset my phone and forgot to backup th…
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I terminated my OCI always-free Tenancy. Now I want it back, how can I reactivate?Summary: Basically what the title says. I had a OCI always free free tier Tenancy on witch I experimented mounting some ubuntu servers. Then I terminated the Tenancy thi…User_2025-07-18-14-59-28-227 273 views 12 comments 0 points Most recent by Karthik-Oracle OCI - General
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Didn't receiving reset password emailSummary: We are not receiving the password recovery email or link from Oracle after we complete the password reset process. Content (please ensure you mask any confident…
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Assistance Needed: Authorization Failed or Requested Resource Not Found Issue in Oracle Free TierDear Oracle Support Team, I hope this email finds you well. My name is Rohil and I am writing to seek assistance regarding a persistent issue I've been facing in the Ora…
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My Oracle Cloud account is disabled (Tenancy status is inactive)My Oracle cloud account is provisioned and disabled in the same day. I create free servers only even I haven't used trial credit yet. I can still login in to Oracle Clou…
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My tanency is "FAILED" and shows "You don’t have permission to view these resources ..."Summary: Today, I suddenly cannot access all instances, and the message "You don’t have permission to view these resources in this compartment." is displayed on all page…
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passwordSummary: I can't reset the my password. Content (please ensure you mask any confidential information): My account is always free. I can't reset the my password. My email…
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OCI Console note send reset password emails outSummary: When I request a password reset from the console - https://idcs-3f17d504676e48e4a351e7ba580257ae.identity.oraclecloud.com/ui/v1/signin and the page says an emai…
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Tenancy inactiveSummary: Without any deletion requests from my side, my tenancy appears to be inactive. It says "failed" below the image. Does this mean that my account is about to be d…
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"Always Free tier" compute disappeared with awarning emailMy free tier compute has been disabled and I received an email saying: "Oracle has received notice of or detected unusual and potentially harmful activity originating fr…
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You don’t have permission to view these resources in this compartment.Can't upgrade the account to paid, Can't access anything. States that tenancy failed. What to do in that case?User_2025-07-18-15-05-06-235 41 views 7 comments 0 points Most recent by User_2025-07-18-15-05-06-235 OCI - General
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Tenancy details FAILED " You don’t have permission to view these resources in this compartment"Hi Oracle Cloud Administrator my instance host cannot connect. When I logged into the controller and checked the instance status, it prompted me with "You don’t have per…
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my profile is ACTIVE,but unable to upgradeMy free account expired today and I received an email notification. I am trying to upgrade from "Upgrade and manage Payments" but it shows the following: "You are not au…
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I deleted my main tenancy and nothing worksHey, I might have broken my account by an accident. I wanted to purge my instances and my only tenancy in order to create a new one because I wasn't sure what I've been …User_2025-07-18-09-31-21-044 22 views 3 comments 0 points Most recent by Karthik-Oracle OCI - General
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Why is this happening "You don’t have permission to view these resources in this compartment."Regarding my oracle cloud account, the other day i decided to sign in and ran into an issue where it says quote "You don’t have permission to view these resources in thi…