Collection Activities
Discussion List
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Is there a way to exclude migrated invoices from dunning processSummary: Hi team, We are performing new implementation and as a part of it, we are migrating the customers from legacy system to Fusion. As a part of it, there are large…Lavanyaa Damodaran 92 views 4 comments 0 points Most recent by Ashwin M-Oracle Receivables & Collections -
Collection letter sent when the score reaches below the thresholdSummary: We have configured for collections scoring and the letter are sent to customers based on scoring. The score is based on amount due remaining greater than 100. T…
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Manage scoring data points in local currency for oracle fusionWhy the scoring data points not use the local currency for evaluate the result of our customer for example In Costa Rica local currency are CRC The scoring data point al…Christian Leon 31 views 2 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections -
Send communication to client that after certain days the invoice will be dueSummary: Expectation is sent customer a communication before an invoice is due in oracle informing that in "x" number of days the invoice will be due, so they should pay… -
Not able to submit collections scoring processSummary Not able to submit collections scoring processContent Team, While submitting Collections Scoring process system throws this error: Object #{pageFlowScope.backing… -
Customer Statement - Advise of unsuccessful emailed statementsSummary Customer Statement - Emailed - Advise of unsuccessful emailed statements requiredContent This surfaced after a training session with the client where in the ques…
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Create Collections Strategies Based on Profile ClassSummary: We have got a requirement to create Strategies, based on the Profile Class. Can anyone guide me, on how to achieve it? Content (please ensure you mask any confi…
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How do I set-up/create a dunning plans and how can i check if they are workingI've been looking for ways to set up dunning plans, as I'm looking into changing the Collections Method from Strategies over to Dunning Plans; however, I have not been a…
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How do you close historic Cloud AR Transaction that are receipted in a legacy system?Summary: Historic unreceipted Invoice transactions and the new implementation of Advanced Collections. Content (please ensure you mask any confidential information): Our…craig mercer 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Dunning notices pulling in non delinquent transactionsWe're running staged dunning notices, however we're noticing that non-delinquent transactions are appearing within them and we can't figure out why. The data model is co…
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How to delete/update notes at account level in Oracle Fusion Collection Moudle?Hi, Could you please let us know how to update the notes in the collection module. Attached is the screenshot of exactly where we are looking for. Navigation : Collectio…Sneha Kathirendran 32 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Is it possible to add a new tile to the collections screen and show the number of bankrupt customersSummary: Kindly confirm if it's possible to add a new tile to the collections screen and show the number of bankrupt customers in that. Content (please ensure you mask a…Saikrishna Gajula 21 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Access to view Collections NotesSummary: How do we enable Collection Agents to view the Collections Notes? Collection Managers are able to view the Notes, but the Collection Agents are unable to. What …
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How to setup printing of dunning lettersSummary: Hi, We need to setup printing of dunning letters for Poland country (only for Final dunning letters) which is mandatory in Poland. We have referred https://docs…Maneesha Kesanapalli 21 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How to retrieve bulk invoices, statements, and dunning lettersIs there a way to retrieve invoices, statements, and dunning letters w/o running scheduled processes, using rest api/soap services? We need the ability to create/store t…
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How to customize the data model to include disputed transactions for Strategy based dunning letters?How to customize the data model to include disputed transactions for Strategy based dunning letters? What data fields are required to be added for including the disputed…Kratika Sharma 31 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Advanced collection - Dunning set up questionSummary: Our customer master is set up to have contacts at a bill to account level. - We are implementing advanced collection module -and plan to use dunning letters - a…Dhruvjoshi23 71 views 4 comments 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
Gopal Reddy-Oracle 31 views 3 comments 0 points Most recent by CA Nirmal Choudhary Receivables & Collections
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How to insert an email in CC of the promise to pay email which sent to clientSummary: How to insert an email in CC of the "promise to pay" email which is sent to the client? Content (please ensure you mask any confidential information): Version (…
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Temporary hold on customerHow can we put a customer on hold temporarily? A few documents mentions that we can do it by going into customer site and check the box "credit hold," but this option is…
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Advanced Collections - how come Disputed transactions still get scored following collection refreshSummary: Why are Disputed transactions still scored following collection refresh activities. Surely any disputed transaction should be omitted from scoring and strategy …craig mercer 41 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Failed Dunning Letter emailsSummary How do we monitor emails to customer?Content We have a dunning letter that in the collections workbench (History > Correspondence) the notification is showing as…
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Bulk Customer reassignment in Oracle Collection ModuleSummary: Hi Team, We have a requirement of re-assignment of multiple customer to specific Collector. We have around 100+ customer accounts which needs to be reassign to …AbhilashMankar 44 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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send dunning letters in excel formatSummary: Content (please ensure you mask any confidential information): we want to send the email send dunning letters output in an excel format to customers. is that su…
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Allow any business unit to process receipts using spreadsheetSummary: We have business requirement to allow any business units to process the receipts Content (please ensure you mask any confidential information): Is there any spr…Soundariya Kumar 11 121 views 4 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Is it possible to leverage bursting to select local language (subject and message) on dunning email?Summary: My customer would like to be able to send dunning email based on preferred customer language (local language vs english). Is it possible to leverage bursting to…
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Is it possible to create sandbox to display warning message when enter duplicate receipt number.Summary: Is it possible to create sandbox to display warning message when enter duplicate receipt number in account receivable. Content (please ensure you mask any confi…
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Is the IEX_DELINQUENCIES table deprecated?Summary: Hi, I have noticed that the IEX_DELINQUENCIES table is always empty when running the "SELECT * FROM IEX_DELINQUENCIES" query from a BI publisher report, somethi…
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Collections Activities BPM workflow need to be suppressedSummary: Collections Activities BPM workflow need to be suppressed Content (please ensure you mask any confidential information): Hi Team, We see that when an Activity i…Lavanyaa Damodaran 21 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How do I troubleshoot a custom Dunning Letter?Summary: I've created custom dunning template in Shared Folders/Custom/Financials/Collections/Correspondence and supported the template with a custom data model saved to…