Collection Activities
Discussion List
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Decoupling Finance Account Number from Account Number shared with CustomerSummary: Due to current ERP limitations on moving an existing account to a new party, the ERP users have only one choice that is to inactivate the account, lose the abil…Vasuki Kodaganti 41 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Dunning Letter - segregate email by Business UnitSummary: Is there the possibility to differentiate the email address that sends the dunning letters for different business units ? Content (required): We have the dunnin…
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Why does the Dunning Letters have Duplicate Records for each TransactionSummary: When we are sending Dunning Letters to the Customer Contacts of Business Unit A The Standard Dunning Letter is displaying Duplicate Lines for a single Invoice. …
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Is there a way automatically change a strategy in Oracle FusionSummary: Our business implemented Advanced Collections with quite a complex scoring and strategy tasks. They now want to simplify the scoring and strategies. Realistical…Neil McKeown 73 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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One column of Tax invoice number need to add in Third Party Detail Balance ReportSummary: Client want to have one new column of Tax invoice number need to add in Third Party Detail Balance Report which is seeded report run for customers for receivabl…
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Send Dunning - in Draft Mode = Yes but still sending dunning to the Customer Email in site level.Summary: Hi, We are trying to use a Draft Mode = Yes (then provide draft email) on the Send Dunning program. We have all the Dunning configuration for the Customer compl…Tsikoy Caringal 41 views 2 comments 0 points Most recent by Tsikoy Caringal Receivables & Collections
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Downstream effect of custom address purpose in a customer ship-to siteSummary: We have created a custom lookup value in the address purpose in the customer ship-to site level. What will be the downstream impact of having this addition? It …Sakti Swaroop Mishra 41 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How can we delete the Currency in Late Charges tab in Customer ProfileSummary: Hi, We are trying to delete the Currency and use another currency on the Late Charges Tab in Customer Profile, but the Delete icon is greyed out and can't be us…
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Is there a way to take notes without advanced collection licenseSummary: If we do not have advanced collection license, will it still allow us to do activities like : taking notes, seeing customers that have overdue balances Content …User_2025-02-12-22-10-35-959 21 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Dunning stage information migrationSummary: Dunning stage information migration from an external system Content (required): Hi All, Is there any way to migrate the dunning stage for specific AR documents …
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How to run Receivables Aging By General Ledger Report Only for a specific GL Account ?Goal: How to run Receivables Aging By General Ledger Report Only for a specific GL Account ?Daniel S.-Oracle 41 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How To Run Receivables Aging By General Ledger For All Ledgers ?Goal: How To Run Receivables Aging By General Ledger For All Ledgers ?Daniel S.-Oracle 41 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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What Receivables Debtors Aging Reports Are Available ?Goal: What Receivables Debtors Aging Reports Are Available ?Daniel S.-Oracle 32 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Oracle Fusion Advanced Collections - Promise To PayGoal: Oracle Fusion Advanced Collections - Promise To PayRasheed - Fusion Support Engineer-Oracle 81 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How To Enable DFF On Promise To Pay Page - Mass Promise Region ?Goal: How To Enable DFF On Promise To Pay Page - Mass Promise Region ? Presently there is no text field available to capture additional information on 'Promise to Pay' p…Rasheed - Fusion Support Engineer-Oracle 11 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to Add Work Item In An Active Strategy Assigned To A CustomerGoal: Is it possible to assign a new task to an assigned strategy of a customer?Rasheed - Fusion Support Engineer-Oracle 21 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How can we customize the Dunning letters?Summary How can we customize the Dunning letters?Content Hello, I need to modify a dunning letter to include the company logo and other legal texts. How can this be done…
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Is there a way to have multiple Collection Strategies on one customer, dependant on the transaction?Summary: We have a different collection strategy when it comes to collecting on different products. Because of this we need multiple strategies within one account for a …Rianna Ibbetson 61 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Issues with Cloud dunning (Collections)I have the following two general situations: 1) On the customer site, there are invoices in different currencies – the calculated dunning letter total seems as if it con…
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Collections and Strategies ConfigSummary: Collections and Strategies Config Content (required): Hi All Our client has asked the following questions regarding Collections that have been implemented recen…SarahL 51 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Remove a Strategy Task and update customers in bulkSummary: Remove strategy Task called Go Live Review Content (required): We have a strategy Task called Go Live Review which was created to stop dunning letters being sen…SarahL 131 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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can we use staged dunning & collection strategy for customer visit/ call for predelinquent taskSummary: can we use staged dunning (sending dunning letters through staged) & collection strategy for customer visit/ call (for predelinquent task) in same business unit…
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Dunning per a specific dateSummary: In old R12 Ebuss there was an option to send dunning letter per a specific date. Can we do that in Fusion with process 'Send Dunning Letters'? Content (required…Bo Tøpgaard 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Receipt Participant errorDear all In the receivable module when I was editing the manage receipt there's above the participant recommendation i accepted the transactions recommendation Then went…Mickel.Rmeily 31 views 2 comments 4 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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System not triggering 2nd staged dunning letter by using different templateSummary: I have configured staged dunning in one business. System send first letter by using soft template. I processed few more transactions for same customer. System s…
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Rest API standardReceipts: You must assign a document sequence. (FND-6790)Summary: Error 404 bad request when trying to create a receipt. Content (required): Hi everyone, I am using the rest api /fscmRestApi/resources/11.13.18.05/standardRecei…Cesar Tepetla Corte 61 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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SQL to get application url dynamicallySummary SQL to get application url dynamicallyContent Hi, Please can some one advise how to get application URL of a fusion instance using SQL? Similar to EBS, where we …Muhammad-Rizwan 357 views 3 comments 0 points Most recent by Deshin Pillay-Oracle Receivables & Collections
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How to change Sales Person name in AR invoiceSummary: How to change Sales Person name in AR invoice? Content (required): We have got a scenario in which we need to change the Sales person name in an AR invoice. Inv…Dharmendra Shukla 91 views 2 comments 1 point Most recent by Siddhant Aggarwal-Oracle Receivables & Collections
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Percent Complete in collection activitySummary: Just a quick question, when completing an activity in the collection, what is the significance of the Percent Complete? Content (required): Version (include the…JennyS 11 views 1 comment 1 point Most recent by Karan Dass-Support-Oracle Receivables & Collections