Collection Activities
Discussion List
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I am not able to configure "staged dunning method"Someone can kindly help me to configure "staged dunning method" for collections? If I use aged method it works, instead with staged not. thank you so muchACNROMA2023 2 views 1 comment 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections -
Manage Collections Methods: differences between dunning plan and Strategies?I have the requirement to set the dunning letters in the staged dunning and not aging method, but I don't understand this task of set up thank you
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Is it possible to update Manage Collection Scoring once transactions have been scored?Summary: We have set up Collection Scoring and assigned them to Profile Classes and Delinquent strategy groups. All the related ess processes have been run and we can se…craig mercer 11 views 1 comment 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections
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Is there a way to Reset Dunning statement with staged configuration ?Summary: We have a setup with dunning configuration type Staged and for a time we had to deactivate the bursting of the dunning letter. As a result, many dunning letters… -
Issue with Collectorswe added user1 as back up for user2 because user1 is the collector for some customers of **** BU and this is not correct. User3 is the main collector of XX BU and User4 …Bogi Parimal Das 12 views 4 comments 0 points Most recent by Bogi Parimal Das Receivables & Collections
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Dispute without credit memo from CollectionSummary: Dispute without credit memo from Collection is not working Content (please ensure you mask any confidential information): Our client wants to create Dispute, bu…SauravS-Oracle 11 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Is it possible to send invoices/statements and dunning letter to a repository?Our client doesn't want to send anything directly to the customer and would like to review the documents before they are sent out personally. A solution that was propose…RiC0 21 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Is it possible to set up different 'from' email ids at different BUs for sending dunning letters.Summary: Two different Business units use dunning letters, they want to use a different 'From' email id on the dunning letter for each BU. Is it possible to set up a dif…
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Can you attach Adobe Portfolio files in Oracle Fusion?The client is inquiring if it would be possible to attach Adobe Portfolio files on transactions and the collections activities in Oracle Fusion Receivables and Collectio…RiC0 22 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Dunnings - How to exclude the invoices which have not yet passed the due date from the dunning letteContent Hi, In Oracle Fusion - How to exclude the invoices which have not yet passed the due date from the dunning letters for a customer? Thanks, Kanika Version 21CKanika Mahajan 86 views 2 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections
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Collection Promises API ErrorSummary: Collection Promises API Error Content (please ensure you mask any confidential information): Trying to create promise via API (fscmRestApi/resources/11.13.18.05…Kishore S-Oracle 1 view 2 comments 0 points Most recent by Kishore S-Oracle Receivables & Collections -
Exclude from dunningSummary: We're turning on dunning for the first time. We wanted to know how to prevent customers from receiving dunning notices for transactions outside the current cycl…
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Advanced Collections - transaction notesSummary: Is it possible to create custom note types? Content (please ensure you mask any confidential information): When creating a transaction note we have the option t…
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Is it possible to restrict an account from creating transactions if they have delinquent transactionSummary: We are currently configuring the collections module, and one of the needs of our client is the ability to restrict any further transactions(invoice, credit, deb…
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Ability to view all the transactions that are overdue against a customer across all LE’s.Summary: In a scenario where in a user is Collector for more than one entity is there a way for them to view all overdue transactions across multiple LE's in the collect… -
Mark zero dollar transactions as paidWe have several transactions with an inline credit, which then makes the invoice net to zero. Is there a program that can be run to mark these as paid? We'd like to avoi…cheathsmith 24 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Can a manager see all the activities of the employees under him in the Collections Dashboard?Summary: Hello, I was wondering if there would be any possibility that the Collection Manager would see in the Collections dashboard the activities that the Collections …
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Inquiry regarding audit subnodes under the product “Receivables” in Audit Policy ConfigurationSummary: Hi, I am seeking clarification on specific audit sub nodes within the audit policy configuration that require a deeper understanding. I kindly request your guid…Zafar Ara Nawreen 43 views 7 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Access to Manage Collectors PageSummary: How to we grant access to the users for only the Manage Collectors Page, to create Collectors? We have got an requirement to give access to only the Manage Coll…
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Is there any documentation on how receipts created in Student module is imported into Receivables?Summary: When receipts are created in the Student module, how are they imported to Receivables for further process? Also, when fees is created in Student Module, can the…Shriya Srinivasan 13 views 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Edit access for Comments/Notes in AR Invoice with AR Inquiry roleSummary: How can we give access to user to Edit Comments/Notes in AR Invoice with Receivables Inquiry role Content (please ensure you mask any confidential information):…Rohit Kumar Singh 42 views 1 comment 0 points Most recent by James McBride Receivables & Collections
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Receivable dispute workflowSummary: Hi Experts - I have created workflow for dispute to credit memo flow in collections and workflow works fine. Client wants to use Revenu cost center in the rules…Koteshwar Tippani 2 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections -
You can remove only roles inherited by the current roleWe were trying to mimic the Seeded Collections Manager Role, we copied the role and created the custom role using Copy Top Role and we could see that, in the role Hierar…Satish KT 918 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Is there a way to exclude migrated invoices from dunning processSummary: Hi team, We are performing new implementation and as a part of it, we are migrating the customers from legacy system to Fusion. As a part of it, there are large…Lavanyaa Damodaran 95 views 4 comments 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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Collection letter sent when the score reaches below the thresholdSummary: We have configured for collections scoring and the letter are sent to customers based on scoring. The score is based on amount due remaining greater than 100. T…
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Manage scoring data points in local currency for oracle fusionWhy the scoring data points not use the local currency for evaluate the result of our customer for example In Costa Rica local currency are CRC The scoring data point al…Christian Leon 32 views 2 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Send communication to client that after certain days the invoice will be dueSummary: Expectation is sent customer a communication before an invoice is due in oracle informing that in "x" number of days the invoice will be due, so they should pay…
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Not able to submit collections scoring processSummary Not able to submit collections scoring processContent Team, While submitting Collections Scoring process system throws this error: Object #{pageFlowScope.backing… -
Customer Statement - Advise of unsuccessful emailed statementsSummary Customer Statement - Emailed - Advise of unsuccessful emailed statements requiredContent This surfaced after a training session with the client where in the ques…
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Create Collections Strategies Based on Profile ClassSummary: We have got a requirement to create Strategies, based on the Profile Class. Can anyone guide me, on how to achieve it? Content (please ensure you mask any confi…