Customer
Discussion List
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How to edit "Site Language" parameter name from the Manage CustomersSummary: How to rename "Site Language" parameter from the Manage Customers UI (Site Level). Content: Version : 23DJesús Vega-Oracle 12 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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How to add attachment in customer bank account via API?Summary: We have requirement from client to add cancelled check as attachment in customer bank account. Kindly provide the relevant API to do the same. Content (please e…Maitree Dwivedi-Oracle 21 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to add Countries in Mass Upload on the "Manage Remit to Addresses" Task?Summary: We would like to add multiple countries on this task "Manage Remit to Addresses", is there an FBDI or Import Mapp or a web service to do so? Content (please ens…
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No Access to modify the screen when importing transactions in Billing - ReceivablesHello, in Receivables Billing, the user can't access to edit the information when he imports transactions. He can't modify anything. please advise.Victor Chrabieh 11 views 1 comment 1 point Most recent by Daniel S.-Oracle Receivables & Collections
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Is it possible to limit the access of the account receivables specialist role to specific customer/sSummary: We have a business requirement to limit the access of the Account Receivables Specialist role to a specific set of customers only, for example, those customers …Juliet Soriao 21 views 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Update site profile with FBDI for account sites created from UISummary: We have bill-to account sites and site profiles created from Manage Customer UI. Now we want update some attributes on these these site profiles. Does FBDI supp…
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Customer Import Load Details in Callback ServiceSummary: Customer implementing automate customer import process using OIC and FBDI. The requirement is to send the status of the import process including customer load r…Rajesh Reddy Pinninti 12 views 2 comments 0 points Most recent by Adam Liu Receivables & Collections
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CREDIT_BALANCE_STATEMENTS must be null when STATEMENTS is null.Hello, We are getting below error while uploading Customer Bank Accounts through FBDI. CREDIT_BALANCE_STATEMENTS must be null when STATEMENTS is null. Please advise.
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How to update customer profile DFF using SOAPSummary: We have created a customer profile dff and we are trying to update the dff when we are creating the customer profile through web service, can someone please dir…
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In receivables module, is it possible to have different 'From' Email ID's when invoice is generated?Summary: In Receivables module, under the task "Manage Receivables system option", for the field "Transaction Delivery Using Email" currently we are able to provide only…Mansi Vora 65 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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After a profile is end-dated, it can still be changed and saved.Summary: After a profile is end-dated, it can still be changed and saved. Changes should not be made to end-dated profiles for audit purposes. Can we turn this functiona…vasanthi vani kondadhasua 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Duplicate location in hz_locations tableSummary: We are creating accounts from CX Sales to ERP Cloud. One creation of the Sites we have a call to merge location in OIC which sends payload to ERP adapters but t…Ranjith Kumar S T 31 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Revenue Recognition through Post-Billing Customer AcceptanceSummary: How can the revenue be organized only after recording customer acceptance in fusion Content (required): Hi Experts, There is a requirement to stop the revenue f…
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Is it possible to split revenue recognition with fixed calendar date and user-entered percentage ?Summary: Split revenue recognition based on fixed calendar date with different percentage Content (please ensure you mask any confidential information): Hello, On Oracle…Thibault Dufnerr 1 view 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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account address set is not showing common only showing EnterpriseSummary: Customer has defined the BU and default set is Common. While creating customer, they can not select common as account address set, only Enterprise is visible, w…Sam Samaddar 205 views 2 comments 0 points Most recent by Adwait Rajmane 1 Receivables & Collections
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Is there a way a Customer can be deactivated using FBDI?Summary: Is there a way a Customer can be deactivated using FBDI? Content (required): Please suggest how to deactivate a customer using FBDI or is there any separate tem…
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What does Fulfillment date, order date and shipment dates mean in the credit expiration calculationSummary: This is the Oracle document on 'How the Credit Authorization Expiration Date is Derived' How You Set Up a Customer Profile for Credit Checks (oracle.com) If the…
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REST/SOAP API to fetch DFF values from Receivables Invoice (specifically Credit Memo and Debit Memo)Summary: REST/SOAP API to fetch DFF values from Receivables Invoice (specifically Credit Memo and Debit Memo) Content (please ensure you mask any confidential informatio…Abdullah Munaz 280 views 4 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Why we are not able update the Start Date(From Assignment Date) while creating the customer bank a/cSummary: Why we are not able update the Start Date (From Assignment Date) while creating the customer bank account if entered incorrectly Content (required): In Manage C…
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How to Update the Attribute CONTACT_PERSON_ID Using Either 19 Sheet or 4 Sheet FBDI template?Summary: Could you please let us know how we can update the attribute CONTACT_PERSON_ID using either 19 sheet or 4 sheet FBDI template? I am unable to find which sheet i…shivakumar.gurram 31 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Transmit invoices with portal upload as preferred delivery methodSummary: I have setup customer site profile preferred delivery method to "portal upload". We have some client invoices that need to be uploaded into a client portal in a…Raj Mohanraju FRNT 163 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Terminate customer account using FBDIHi Team, Can someone share sample working FBDI to terminate customer account? this will be a great help. Regards, KalpeshKalpesh Salunke-Oracle 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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REST API or SOAP Service to get customer ar invoiceSummary: Is there are oracle REST API to fetch AR Invoice details in Oracle cloud. Content (please ensure you mask any confidential information): Is there are oracle RES…
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Customer AuditWe are inprocess of implementing Supplier and customer Audit in Fusion . We did the same in TEST instance and working as below 1. Enable Audit for Required fileds for Cu…
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One time customer creation issueSummary: Unable to find an option in AR for one time customer, where the customer account need not to maintain but to directly book the transaction and receive the payme…
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How to mass update the Tax Regime Code in customers?Summary: I am trying to massively update a list of customers in order to include a country level tax registration number (not tax regime tax registration number) as it i…
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Customer Profile FBDISummary: Customer Profile FBDI max size Content (required): I have 495,000 lines of records for uploading Customer Profile to enter in the Customer Profile FBDI sheet. I…
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Required Information on Customer Import Purge in FusionWe are developing a product focusing on Data Migration, we are automating Data Import in Oracle Fusion where are also adding Purging of data once import is completed. In…George Simon 1094 41 views 2 comments 0 points Most recent by George Simon 1094 Receivables & Collections
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Is it possible to update overall credit limit on site profile with Web Service?Summary: Hi, I'd like to update credit limit on site profile as below with API/Web Service. Is it possible? Thanks, Adam Content (required): Version (include the version…
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How to restrict customer site inactivation when there are open sales orders for that siteSummary: Restricting Customer site inactivation/deletion when there are open sales orders Content (required): How to have system pop up a message when the user is trying…