Customer
Discussion List
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Is possible update Customer Account and Site?Summary: We need update an 100 customer accounts, we would like use a web service because we have a date with the information. Content (please ensure you mask any confid…
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what is the rest api for the Customer ACCOUNT?Summary: We need web service rest api to get and post customer accounts informations. Content (please ensure you mask any confidential information): we are tring to crea…
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if we create customer using ADFDI can we update customer site communication and profile using FBDIHi , I have this doubt if we create customer using ADFDI (import customer from spreadsheet) can we update customer site communication and profile using FBDI if not then …
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How to import customers using 'Upload Customers From Spreadsheet'?Summary: How to import customers using 'Upload Customers From Spreadsheet'?Veronica Stefan-Oracle 33 views 1 comment 1 point Most recent by Veronica Stefan-Oracle Receivables & Collections
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How to disable/restrict emails generated while registering contacts.Summary: How to disable/restrict the Welcome and Password reset emails generated when a contact is registered for Bill Management Content (please ensure you mask any con…
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How To Add Existing Contact To An Existing Customer Account Site in Bulk using REST or SOAP or FBDISummary: How To Add Existing Contact To An Existing Customer Account Site in Bulk using REST or SOAP or FBDI Content (please ensure you mask any confidential information…
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Is there any possibility to get the "short description" (customer account site) field editable?Summary: Content (please ensure you mask any confidential information): I loaded customers using the UploadCustomersTemplate having the fields "Short Description" and "A…Oliver Lemaire 52 views 5 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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must enter a valid combination of customer number, customer account number, and customer site numberSummary: When I try to create an entry of Reference Account for a "Bill To" site by SOAP API, I got error: "You must enter a valid combination of customer number, custom…
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how to create contact points at party level using fbdiSummary: We have created a Party, Party Site, Party Site Use, HZ Cust Account, HZ Cust Account Site, HZ Cust Account Site Use, Party Relationships and HZ Location using …Raoof Ahmed 240 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Manage Receivable customer profile classWe have not set up Generate bill and preferred delivery method in receivable customer profile class but instead of that we can see that fields in the Customer.
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Customer creation workflow - workaroundMy client needs customer creation to happen in the below steps. Can someone provide a workaround solution to this as I understand there's No out of the box customer crea…
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The customer account sites cannot be merged because there are open orders for this site.What Constitute an Open Order. There are Orders in Draft and Processing status but we were able to merge for one customer but not for another? How can you truly verify t…Oszel_Marc_Tuliva 129 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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While importing customer site details by uploading FBDI i am getting this errorYou must provide values for column CUST_ORIG_SYSTEM and column CUST_ORIG_SYSTEM_REFERENCE or for none of them.
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How to apply a receipt to invoices of a different customer account in another BUSummary: by using Lockbox and autocash rule, how to apply a receipt to invoices of a different customer account in another BU without referring to specific transactions …
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Customer Site DFF and How to relate and default a value based from the value of another fieldSummary: We have a requirement to add new fields (DFF) in Customer Site i.e. Store ID and Store Name. Please confirm if this is feasible. Then in Lease - Asset Tab - Add…
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pay any pay below in receipts.Experts - I found very documentation about Pay Any / Pay Below. Do you have some details ? https://docs.oracle.com/en/cloud/saas/financials/23c/fairp/customer-hierarchie…
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REST/SOAP services to create AR Customer account/party hierarchySummary: Hi Team, We are looking for any REST/SOAP services available in Receivables to create Customer account/party hierarchy? Thanks, Rahul Content (please ensure you…
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Sales Territory on Account SiteSummary: Hi All, Do we have the the sales territory feature in Fusion AR like in EBS? Thanks, Adam Content (please ensure you mask any confidential information): Sales T…
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Does any program update the customer account status?Summary: Does any program update the customer account status? Content (please ensure you mask any confidential information): Hi Team, Could you please clarify upon runni…Lavanyaa Damodaran 24 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Enabling Audit on DFF fields added at Customer Account and Account Site LevelSummary: We have a requirement to audit the DFF fields that are created under Manage Customer Account Descriptive Flexfields (HZ_CUST_ACCOUNTS) and Manage Customer Accou…
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Can we override customer site profile attribute defaulting from Profile Class attachedHi All, We have a Customer Site attached with Profile Class where all the Site Profile defaults are coming. "Send Dunning Letters" is not checked/enabled at Customer Pro…ch v l c s pavan kumar 12 views 1 comment 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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SQL query to extract Customer data in 'CustomerImportTemplate' FBDI formatSummary: Hi Team, I am looking for an SQL query to extract customer data in 'CustomerImportTemplate' FBDI format, if anyone has it, could you please share it? Content (p…PraveenSarikonda 779 views 2 comments 1 point Most recent by PraveenSarikonda Receivables & Collections
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Not able to find existing bank accounts in Customer SiteSummary: Business not able to find any of the existing bank accounts under payment Instrument tab for Customer site (Manage Customers). Content (please ensure you mask a…reshma.a 237 views 5 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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is there any REST Api to udpate Customer Account Site DFF?Need to update DFF segments on Customer Account Site DFF in oracle fusion using REST API.Rishabh33Maithani 502 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Customer load 19 sheet FBDI IssuesSummary: 1) After loading new customer using 19 sheet FBDI , load is completed but while navigating to Account - Profile History, screen gets frozen and not able to do a…Mayank_Agrawal 203 views 10 comments 0 points Most recent by Mayank_Agrawal Receivables & Collections
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Can we use DFF as filter in 'findCustomerAccount' operation of 'CustomerAccountSerivce' webserviceHi, We have a requirement to filter the CustomerAccount and contacts information only by using a DFF (configured at Account Contacts level).We are passing CustomerAccoun…
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What SetId value should be set in create customer account SOAP interface?Summary: I'm trying to create a customer via REST & SOAP APIs in Oracle Cloud ERP (referring to A Simple Guide to ERP Cloud Customer Creation through integration). And I…
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Credit checking based Past Due Invoices.Summary: Suppose customer has credit limit of $50000 and open Invoice amount as on date is $20k but customer is not paying the invoices. Is there any way to put new orde…
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How to update ORIG_SYSTEM_REFERENCE filed of HZ_CUST_ACCT_SITES_ALLSummary: customer site was interfaced with wrong ORIG_SYSTEM_REFERENCE value to EPR fusion from an external system. Now we encountered error when tried to interface cust…Mohamed Iqbal Jahangeer 84 views 8 comments 0 points Most recent by Mohamed Iqbal Jahangeer Receivables & Collections
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Update Site level customer profile via FBDISummary: Update Site level customer profile via FBDI Content (required): Hi, I am updating site level customer profile via FBDI. And I have download the CustomerImportTe…Yuejie Yan-Oracle 775 views 3 comments 0 points Most recent by KaranRaj-Oracle Receivables & Collections