Customer
Discussion List
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How to load Customers without Customer Number, Account Number using FBDISummary: We have a requirement to load new customers into the application (Accounts Receivables) using the extracted data from source system (eBS) which do not have the …mbs_ 68 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Read Only Access for AR- Credit LimitSummary: Hi We have a requirement to provide view or read only access to specific user for AR - Credit Limit task. Created custom role by following below link and added …
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Do pending payments from a customer account for credit limit defined for customer?Hello Team, We would like to know if credit hold check would be applied on an a Sales Order in OM, if the below criteria is met - Customer has $1 Million credit limit, N…
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SQL Query to Retrieve based on Customer ShipTo Site NumberSummary: Hi, I need SQL Query to Retrieve below data from Ship to Site Number OrigSysShipPartyId OrigSysShipPartySiteId Original System Ship-to Customer Reference Origin…Mahmoud9308 623 views 3 comments 0 points Most recent by Karun_Jain-Oracle Receivables & Collections
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How to bifurcate we customers of 2 different teams in a Single Business unitSummary: Requirement to bifurcate customers of 2 teams in a single business unit. Content (please ensure you mask any confidential information): There are different cust…
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Is it possible to mark a standard field as required in creating Customer Oracle Cloud?Is it possible to mark a standard field as required in creating Customer Oracle Cloud?Briggith Alejandra Briceño Bermudez 1 view 2 comments 0 points Most recent by Karun_Jain-Oracle Receivables & Collections
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How to pass Business Unit for Customer Site while creating Customers using Customer FBDI UploadSummary: We are trying to load Customers using FBDI (CustomerImportTemplate.xlsm) Content (please ensure you mask any confidential information): We are not able to find …Abhishek Sinha 99 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How can I update Direct Debit On Customer Receivable using Web service Api?Summary: How can I update Direct Debit On Customer Receivable using Web Service Api? Content (required): Version (include the version you are using, if applicable): Code…Javier Hernandez 72 views 7 comments 0 points Most recent by Javier Hernandez Receivables & Collections
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How to Add a Field in Customer FBDI TemplateSummary: We have a requirement to Capture D&B Credit Ratings onm Customer master. Have enabled the D&B Credit Rating feild as suggested in the Oracle Note 'How to Add Du…Sameer Raleraskar 11 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to create a customer using rest api/soap services?We want to create a customer using rest api and soap. We did those steps: 1- Customer Profile using rest api a) The body: { "SourceSystem": null, "SourceSystemReferenceV…
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Send communication to client that after certain days the invoice will be dueSummary: Expectation is sent customer a communication before an invoice is due in oracle informing that in "x" number of days the invoice will be due, so they should pay…
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Customer profile not created automatically at registry id levelSummary: Customer account and site profile getting created through FBDI but at registry id or party level it is not reflecting the profile history. Which field should be…Purbita 156 views 13 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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In Oracle Fusion Collections, when we complete task, updated strategy tasks are getting assignedHi Team, I have a Strategy Method "Key Customer" (with tasks Phone Call 1, Phone Call 2, Phone Call 3, Phone Call 4) in my system already. I have a delinquent customer w…ch v l c s pavan kumar 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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how to update profile history at account and site level using FDBII have tried plenty of time to update profile history at account and site level but its throwing out error. Can someone help me with what all sheet and field we need to …
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How to "Correct Record" for a customer account "Profile History" record by SOAP APISummary: In Customer Account UI, I can "Correct Record" for a line of "Profile History". I would like to achieve the same operation by SOAP API ReceivablesCustomerProfil…boeingdream 161 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Customer Statement - Advise of unsuccessful emailed statementsSummary Customer Statement - Emailed - Advise of unsuccessful emailed statements requiredContent This surfaced after a training session with the client where in the ques…
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in AR Billing, the error is: "You must enter a valid sold-to customer contact"Hello, when creating a transaction, an error pops up: You must enter a valid sold-to customer contact. Therefore, I can't save the transaction or complete it. Please adv…Victor Chrabieh 367 views 7 comments 0 points Most recent by Victor Chrabieh Receivables & Collections
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Can Customer Name be changed in Receivables?Summary User would like Customer Name changed. What will be the consequence of this change?Content Invoices are uploaded everyday in Receivables. User has a requirement …User_2025-03-10-22-58-54-993 142 views 9 comments 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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We are merging two different customers and we want to know what is the impactWe are merging two different customers and we want to know what is the impact on the below mentioned points: Merged customer accounts and sites, Invoices, DM and CM pend…Aditya Koch 42 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How can we place validation for customer tax registration number?Summary: The system should not allow users to save customer tax registration details if the tax registration number is not of the specified length say 15 digits Content …Nalsoft Pvt Ltd 32 views 3 comments 0 points Most recent by Kishore S-Oracle Receivables & Collections
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How to locate to exact transaction number in AR reconciliation report for Receivable Variance amountSummary: Hi Team, During month end period close, client noticed Receivable Variances amount in Receivables to Ledger Reconciliation Summary. But as amount hyperlink is n…
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Fields which we cannot update by using customer FBDISummary: I am looking for the list of fields which we cannot update by using Customer FBDI. Content (required): I am looking for the list of fields which we cannot updat…
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How to Add contact(communication) at site levelSummary: we are trying to add contact information using FBDI at site level Can anyone help me with the information on What sheets and fields do we need to populate. Vers…Priti Mallah 31 views 1 comment 0 points Most recent by Venkat Patlola-Oracle Receivables & Collections
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How to delete a single contact among Multiple contacts from Account using an APISummary: Hi All, I am trying to delete a contact which is Under an Account Site. I need to delete only a single site even if there are multiple sites under the same acco…Tamilselvan Natarajan 13 views 3 comments 0 points Most recent by Kishore S-Oracle Receivables & Collections
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Does Customer FDBI support loading DFF segments of date type?Summary: Is this available on 23A? As per the following MOS doc, it's an enhancement. How To Load DFF Number And Date Field Attributes (Doc ID 2455674.1) Content (requir…