Customer
Discussion List
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Recommended suggestion to create unique PUID for customer from external systemsAppreciate to let us know the best business practice when importing in AR Customers from an external master system to Sync data between the Sales cloud (CRM) and Externa…BOMMIDI.ASHOK.KUMAR-Oracle 725 views 2 comments 0 points Most recent by BOMMIDI.ASHOK.KUMAR-Oracle Receivables & Collections -
Is there an existing functionality to add attachments in Customer Site ProfileSummary: To provide more context, we are looking if there is any existing functionality or workaround wherein we can add an attachment in the bank accounts tagged under …Mira Dela Cruz 35 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Unable to create customer profile using FBDI TemplateSummary: Hi Team, We have created customer already in the system , But now when we are about to create customer profile using the same FBDI the Batch is getting complete…Soundariya Kumar 11 34 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Is it possible to configure Credit management for customers without implementing Order Management ?Summary: We have a requirement to perform credit checks for customers. However the invoices are created either via AutoInvoice program for 3rd party systems or manually …
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AR Invoice approval workflowSummary We are on path to migrating to Oracle AR Cloud. Current process for Invoicing customers involve manual process out of the system to get approval from Operations/…User_2025-07-18-02-04-24-686 1K views 6 comments 2 points Most recent by Francine Gemora Receivables & Collections
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Direct Debit AcknowledgementSummary: Setup required for Direct Debit Acknowledgement & Will Direct Debit Acknowledgement accepts .csv Format or ISO/SEPA Direct Debit Formats ? Content (please ensur…Rakesh Nataraj-266181 23 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Default payments terms while I'm creating an invoiceSummary: We need to default a payment terms, so when the user accesses to Account Receivables for making an invoice, and chooses a Transaction Type the default appears t…
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DEFAULT VALUE IN CUSTOMER ACCOUNT ADDRESS SETWe have requirement of automatically defaulting "Enterprise Set" at Account Address set while defining customer address, is it possible to do so, if yes kindly let us kn…
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Is it possible to default in Customer site, Ship-to and Bill-to informationHe have the requirement to default the scope bill to when the User creates a Customer site. Is it possible? and How can we do that?
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Receivable account field to be made mandatory in customer site based on customer typesSummary: Receivable account field should be made mandatory in customer site UI based on the customer type selected in customer account. Content (please ensure you mask a…Shivang Parmar 13 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Default account type to External while creating the customerSummary: Is there a possibility to default External value in the Account type dropdown while creating the customer? Content (please ensure you mask any confidential info…Shivang Parmar 12 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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accounting references to a new customer in US BU, some of the accounts are getting pre-populated.When I try to add accounting references to a new customer in US BU, some of the accounts are getting pre-populated This is not the Intention.Bogi Parimal Das 12 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Need to make Inactive large Number of CustomersNeed to make Inactive large Number of Customers Reviewing the Customer UPDATE FDBI and cannot see that you can do this using this Template? Can you verify?
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Is it possible to restrict an account from creating transactions if they have delinquent transactionSummary: We are currently configuring the collections module, and one of the needs of our client is the ability to restrict any further transactions(invoice, credit, deb…
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Ability to view all the transactions that are overdue against a customer across all LE’s.Summary: In a scenario where in a user is Collector for more than one entity is there a way for them to view all overdue transactions across multiple LE's in the collect… -
Import of AR invoices with Document number using FBDISummary: I was trying to Import AR invoices with Document number using FBDI, but its importing without document number. Anyone tried this? as its not working on Gapless/…Srujana Vemanamanda 53 views 3 comments 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Create Customer Statement error for emailSummary: Getting the below error while running the Create Customer statement process. The setup is correctly set up. The Create Customer Statements process can't find a …
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How to mandate the Registration Number field per customer site purpose?Summary: Client needs to mandate the Registration Number field per customer site purpose through page personalization, for example for bill to site only. How to achieve …SherryCai#*#888 11 views 2 comments 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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How to create DFF in the customer page using rest api/soap?We created a customer using the rest api and soap services. But now we need to add some DFF using those services. I can't find some guide on internet, can someone help m…
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Unable to Import Customer Account Relationship through FBDIDescription (Required): While creating Customer Account relationship through FBDI we are getting below errors. We are creating Account relationship for the existing cust…
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Issue Refund - No IBAN/Account warningIs there a possibility to have a refund from AR blocked when no bank account information is entered on the customer profile? When an AR refund is created in AP without a…Irene Kemkes-Goossen-Oracle 24 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections -
How to update Customer Site DFFs via UploadCustomersTemplate.xlsm FBDI?Summary: On the Customers tab of UploadCustomersTemplate.xlsm FBDI, I see that there are columns for populating Customer Account DFFs, but I don't see similar columns fo…User_2025-02-11-06-12-35-024 22 views 3 comments 1 point Most recent by Phaneendra Vadrevu Receivables & Collections -
Fusion Receivables Customer Import ErrorWe are looking for standard validations and list of standard errors on Customer FBDI Import objects like Party, Party Sites, Location, Account, Account Site, Account Sit…Narendra K M 31 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Unable to update PreferredDeliveryMethod as Null using SOAP ServiceHi Team, We are trying to update PreferredDeliveryMethod as Blank/Null using soap service. We are getting status as Succeeded but changes are not reflecting. If we try t…Tamilselvan Natarajan 34 views 5 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Is there functionality to re-authorize credit a card token?Summary: Requirement to re-authorize a credit card every 7 days through integration with CyberSource. Content (required): We will use an integration with CyberSource to …
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Know about adherence to POPIA for South Africa Fusion implementationSummary: As per South Africa Regulations - The Protection of Personal Information Act (POPIA), customer and supplier data stored in Oracle Fusion should be removed when …
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Require Customer daily Auto-debit limitSummary: Our client wants to have Customer daily auto-debit limit so that if direct debit is setup, they can restrict the payment from customers to a defined amount irre…Vrinda N-Oracle 12 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Can we change length of state field present under customer?Summary: We have a requirement to keep state as 2 character field, but since its free text field it is holding so many values, can it be restricted to 2 characters? Cont…anupriverma 11 views 4 comments 0 points Most recent by Venkat Patlola-Oracle Receivables & Collections