Customer
Discussion List
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create/update tax profile: TAX Classification Code on customer site level through REST APISummary create/update tax profile: TAX Classification Code on customer site levelContent We have an interface to Oracle Cloud Applications that create and update our cus… -
Is there any Webservices available to Create the Profile class (Customer Profile) at Customer PartyHi Team, One of our Client has the requirement to maintain the profile Class at the Customer party level to maintain the Credit limit, Credit Rating and other fields whi…Venkata Mastan Reddy Pamu 31 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Need to translate certain fields on Customers and AR TransactionSummary: We have a requirement to translate the following fields related to Customers and AR Transaction. 1. Customer Party Name 2. Address Line 1,2,3, etc 3. City 4. Cu…Sai Sudha-Oracle 11 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Migrated AR report returning an error which has DFFsSummary: I have migrated 3 AR OTBI reports from one instance to another and earlier I was not able to find those DFFs in OTBI though it was configured but post running t…Rahul Kumar Gupta.-Oracle 1 view 0 comments 0 points Started by Rahul Kumar Gupta.-Oracle Reporting and Analytics for ERP -
From where does payment term defaults from while creating a sales order?Need to know from where does the payment term defaults from when creating a sales order when a customer has different payment terms at account and site level.Ashwin 11 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to restrict only can view customer by BU during SO creationIs there any way to restrict only can view and choose customer by BU during SO creation. Example: Customer ABC belong to MY BU | Customer XYZ belong to JKP BU Now, I am … -
Have Customer Accounts Business Unit EnabledContent We have customers defined at the global level to support a centralized sales team. Orders are raised by the central team for all Business Units. However when rai…User_2025-02-05-01-35-28-571 53 views 7 comments 1 point Most recent by Milton Jr. Receivables & Collections -
Customer Balances tracked by Business UnitSummary: If a Customer Party / Customer Account and its Bill To Site is transacting between 2 Business Units. Customer Account/Site is shared between 2 BUs having the sa… -
Can the customer site address can be defaulted by choosing the post code?Hi there Recently the clients from SG asked a question that whether the customer address in AR module can be defaulted when they type in the post code only? Cuz they sai…Alex.s.li-Oracle 11 views 4 comments 0 points Most recent by Alex.s.li-Oracle Receivables & Collections
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Lockbox: Combined Weighted Threshold setup is not functioning as Expected in ReceivablesSummary: Based on the Customer Weightage, Business is matching the Receipts vs Transactions in receivables In Lockbox Process, Under Manage AutoMatch Rule set. User trie…Baskara Sateesh-Oracle 11 views 3 comments 0 points Most recent by Baskara Sateesh-Oracle Receivables & Collections
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Site LanguageWhat for the "Site Language" field is used?
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Colombia Regional Localization DFF on CustomersWe need below Colombia regional dff, we enabled localization but there was no regional dff for colombia. -
Is there a limit for number of Customer Relationships?Summary: Content (please ensure you mask any confidential information): Say, there is a sponsor who is sponsoring 1000s of students. Can all these students be linked wit…
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Unable to upload attachments via Import Management Task in Customer Data Management OrganizationSummary: We would like to add attachments at Organization (Party Level) by uploading csv file via Import Management task. When we are uploading attachments manually by n…
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How to charge addictional fee of 4% on Amex credit card transactions.Summary: We are implementing credit card payments using FIServ for one of our clients. There is a requirement to charge a 4% additional fee on Amex cards. Can anyone hel…
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How to send output's for Import AutoInvoice(Execution Report) over email to usersSummary: we have a requirement to send output's for Import AutoInvoice(Execution Report) over email to users. Content (required): we have a requirement to send output's …User_FVJ8C 102 views 5 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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AR Custom Readonly Role: Unable to add the “Manage Customers and Manage Adjustments” tasksSummary: AR Custom Readonly Role: Unable to add the “Manage Customers and Manage Adjustments” tasks Content (please ensure you mask any confidential information): AR Cus…
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We need to issue advance tax invoice to the customerWe have a case that we need to can take 10% of the contract in advance from the customer and we will need to issue an advance tax invoice then when we deliver the goods …Ahmed Labib 098 12 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to change the Customer Site Language drop down optionsThere is a requirement to reduce the number of languages available in the Customer Site Language drop down to a couple company specific languages. Is there a way to modi…
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Update person customer in spreadsheet in order to charge HCM Employee as normal Customer (Person)Summary: Update person customer in spreadsheet in order to charge HCM Employee as normal Customer (Person) Content (required): Hi all, please help us in solving this dou…Riccardo Dip-Oracle 31 views 3 comments 2 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Applying receipts to unrelated transactionsHi All, There is a setup in System Options in receivables (Allow payment of unrelated transactions) that allows the user to apply receipts to transactions of unrelated c…
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How to setup an auto match with Contract Number as a reference ?Summary: How to setup an auto match with Contract Number as a reference ? Content (please ensure you mask any confidential information): Hello : I have one auto match ru…
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Access requirements for Customer Data Management > PartiesSummary: Hi, In order to make a change to the "Primary Address" for a customer at Party level, I believe I need access to 'Customer Data Management'. I've done what I be…Jason_Ireson 11 views 9 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Audit Trail for Tax Profile on Customer MasterSummary: Hello, We are looking to audit TAX profile related fields on Customer master, Under which area of Audit Trail these fields can be seen or enabled ? Content (ple…
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Can Oracle Advanced Collection support more than 4 templates for dunning?Summary: Oracle provides 4 standard BIP templates for Dunning in collection i.e. soft, Moderate, Hard and Final. We can customize these as per clients requirement. But f…
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Credit Card Token number storage in ARHi Team Hope you are doing well, We are implementing the credit card functionality in accounts receivables, Below are few questions required clarification Is there any A…Rehana Tadimerri 23 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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I can't create a refundHello, I am navigating into "manage credit memo applications" in AR, but unfortunately when I search for the transaction number and click on issue fund, the following er…Victor Chrabieh 31 views 7 comments 1 point Most recent by Karun Jain-Oracle Receivables & Collections -
Is it possible to update customer detail through APISummary: Hi All, We are trying update Customer related details ( Customer account and address details) through API. Kindly help us understand if it is possible to achiev…
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Update Customer Contact using FBDISummary: Need Sample File using CustomerImportTemplate.xlsm Content (please ensure you mask any confidential information): I followed document: How Customer Contact Info…GDELEON 163 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to disable a Customer site level profileHi, I would like to know if there any way to disable a Profile at Customer Site Level. Regards, Sofia AlvarezArgishti Zakharyan 11 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections