Disputes
Discussion List
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Cancel disputes when approval process is not requiredHello We are not using approval for dispute process. The submitter only receive the notification to notify that the dispute has been submitted as they don't need approve… -
How to resolve Dispute on the AR Transaction?Summary: Hi Team, We've created Dispute on a AR Transaction and want to resolve that dispute as dispute is clarified now. Please Suggest, How can we resolve a dispute? T…
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Can dispute be raised for paid invoice.Summary: If payment is done before due date and customer raised dispute ,where we can track that dispute. Content (please ensure you mask any confidential information): …Nandini V 1 view 2 comments 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Add editable field in the Approval Notification for Dispute RequestSummary: Can we add any field or make the Disputes Reason as editable for the approvers who receives the Dispute Approval Notification, when the Dispute Request is creat…
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How To Prevent Creation of PA Credit Memos in ARSummary: How to prevent users from crediting PA Invoices in Receivables? Issue: Users should initiate a credit memo for PA Invoices in PPM, not in AR. Content (please en…
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Routing Disputes Approvals to the Salespersons on the InvoiceIs it feasible to route the Disputes Approvals to the Salespersons mentioned on the AR Invoice. If yes, what is the solution? How can this be achieved?
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Can the Dispute number be manually entered? Which is task to setup the sequence for Dispute number?Summary: We have a client requirement to manually enter the Dispute Number so how is Dispute Number being generated? Which task defines the Dispute Number sequence ? Is …Nandita R-Oracle 1 view 1 comment 0 points Most recent by Gopal Reddy-Oracle Receivables & Collections
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Created Set jobs to transfer inv to AR - can dates be incremented from parent to child auto invoiceSummary: We are experiencing an issue with the Accounting Date in Accounts Receivable (AR) for project invoices in the 24B environment. The following details outline the…Andrew Gaac 21 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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dispute reason customisationSummary: Is it possible to customise the dispute reasons on receivables billing? Content (required): I want to be able to customise the list of dispute reasons, not the …Maria_Smith_78 21 views 2 comments 1 point Most recent by Richa Priya_KPMG Receivables & Collections
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Request Information in email, routes back to the same person for information who initiates itSummary: Hi Team, Upon creating dispute, we have the following in our workflow. But we encounter issue when we try to respond back over email notification for Request In…
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Credit Memo Workflow for Disputed Transactions in Sequential MannerHi Team, In our project, we've a requirement to create Credit Memo Approval Workflow in Sequential manner for the Disputed Amount of a AR Transaction. The request is onc…shashank.bhatnagar 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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credit memo accounting not generating credit line for receivables from Invoice.Summary: Credit memo accounting ending with error -"SUBLEDGER JOURNAL ENTRY DOESN'T BALANCE IN THE ENTERED CURRENCY FOR CREATE ACCOUNTING". Expected accounting of credit…
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Revenue can't be recognized or credited in closed and pending periods error.Summary: Credit memo lines are not stuck with Define all periods in which revenue is to be recognized or credited. Revenue can't be recognized or credited in closed and …Purna Chandar 135 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Dispute workflow configurationSummary: We are implementing Collections module, and we have some questions about the approval workflow of the Disputes. Once a collector submits a Dispute to a transact…
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Can the approval workflow be routed back to approver once collector rejects the disputeSummary: HI, We have the following requirement, could you please let us know how it can be achieved. Step 1: Collector submits dispute Step 2: Dispute routes to Approver…Lavanyaa Damodaran 11 views 4 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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SQL Select Query to Oracle SaaS TablesSummary Aside from OTBI, BIP or BI Analysis - is there another way to query-select SaaS Tables? Like an Oracle-provided Tool or 3rd Party ApplicationContent Hello, Aside… -
I need that the quantity of items of dispute is round number.Hello My clients want that when it creates credit note by dispute the quantity of items don´t show on the screen or the quantity would be round number. Is it possible? R…Romina Grimaldi 21 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Create Approval for Credit memo created through DisputeSummary: We need to have an approval in place for Credit memos created through Dispute Content (please ensure you mask any confidential information): Version (include th… -
Alteration of Dates in Disputes in Receivablesa) Disputes are created only with current date. Do we have the functionality to change the date of disputes as driven by the user b) We should have opportunity do end di…Aditya Koch 21 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Automatic Credit memo creation after AR dispute approval.We have a requirement wherein an automatic credit memo should get created when an AR dispute gets approved. So far we have created an approval rule which works for appro…Ankita Kumari 233 views 5 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Disputed Invoices not captured on Scoring Based DunningSummary: On Aged/Stage Dunning Configuration there is a checkbox for option to include disputed invoices. I would like to ask how to include disputed invoice if I follow…
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How to customize the data model to include disputed transactions for Strategy based dunning letters?How to customize the data model to include disputed transactions for Strategy based dunning letters? What data fields are required to be added for including the disputed…Kratika Sharma 31 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to include disputed transactions in score based dunning letters?I am using the seeded data model for Collections Dunning Letter template. But it does not display the disputed transactions in the list of delinquent transactions. How c…Kratika Sharma 31 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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SLA Rule for Credit Memos based on Accounting date of Invoice being CreditedSummary: Looking to override Receivables accounting on a CM relating to an Inv accounted in a prior Financial Year Content (required): We have a requirement to override …Chris Alexander 151 views 2 comments 1 point Most recent by Chris Alexander Receivables & Collections
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How to update the task description in "Credit Memo Request Approval"Summary: How to update the task description in "Credit Memo Request Approval" Content (please ensure you mask any confidential information): As part of business requirem…
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Dispute functionality using Default CollectorSummary: We would like to test and understand whether business users will be able to raise disputes even for customers that are having profile class with only DEFAULT CO…
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Advanced Collections - how come Disputed transactions still get scored following collection refreshSummary: Why are Disputed transactions still scored following collection refresh activities. Surely any disputed transaction should be omitted from scoring and strategy …craig mercer 41 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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When we create dispute in collections, will it take the same invoice date as dispute dateSummary: When we create dispute in collections, will it take the same invoice date as dispute date. When automatic credit memo gets generated will it be created using sa…vasanth.rao 21 views 2 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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For the disputes to work in Collections module, do we need to assign collectors mandatorilySummary: For the disputes to work in Collections module, do we need to assign collectors mandatorily Content (please ensure you mask any confidential information): For t…vasanth.rao 51 views 6 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Dispute Questions - What is the behavior of Transaction where dispute is being applied, BFB and AutoSummary: Let's say we have an AR invoice # 123 with a transaction date of Nov 3rd 2023, due date of Nov 15th 2023 Billing cutoff date is 3rd day of each month If we run …