Disputes
Discussion List
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How to configure Dispute based CM approval to route the Approvals to a Custom Approval GroupSummary: Would like to know the steps to configure BPM, so that Disputes Approval can be routed to an Approval Group. Content (please ensure you mask any confidential in… -
How to send Dunning letter from Oracle Fusion what are steps to followSummary: How to send Dunning letter from Oracle Fusion what are steps to follow Content (please ensure you mask any confidential information): Running the Send Dunning L…
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System has not created the Credit Memo from disputeSummary: We have come across a scenario where the AR invoice is for 51,150 AUD. Now, the user is submitting the dispute for 1.60 for specific line. So while submitting t…
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How do I exclude disputed amount from being considered in late charges calculations?I am running a late charges batch for a customer. However, while calculating late charge for a disputed invoice, the disputed amount is also being considered thereby inc…
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By default system is taking Transaction Source as Manual for disputed credit memo.We would like to use a custom transaction source for disputed credit memos instead of the manual source, but the system is creating the credit memos with the manual tran…
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Dispute Reason mapping with a respective GL code in Advanced Collection ModuleSummary: Below are the Oracle-suggested steps to map the dispute reason with the respective GL code. However, when we perform step 4, an error occurs. Oracle suggested s…Fredrick Ignatius 172 views 11 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Dispute Creation is not creating the Credit Memo AutomaticallySummary: We have a scenario where user is submitting a dispute but it is not creating any credit memo for the same. We are getting the error "Credit Memo API creation fa…
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AR Credit Memo approval for Foreign Currency Transactions from DisputeSummary: We have Ledger Currency of AUD. We have set up the approval limits based upon Amount. We have attached approval screenshot for reference. We have a scenario whe…MihirS 41 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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IEX:Data is not reflecting in AR_DISPUTE_HISTORYSummary: AR_DISPUTE_HISTORY is empty though I have data in AR_PAYMENT_SCHEDULES_ALL.AMOUNT_IN_DISPUTE Content (required): I am not able to see any data getting populated…Soumya Prakash Parhi 72 views 3 comments 0 points Most recent by Kapil Dev Mittal Receivables & Collections -
Accounting for Credit Memo Disputes in Oracle FusionClient uses SLA derived from the following fields, to generate accounting entries for Revenue for the AR Transactions Transaction Source Name, TRX_LINE_ATTR6, TRX_LINE_A…Satish KT 102 views 8 comments 0 points Most recent by Nimisha Sakalle-Oracle Receivables & Collections
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How to resolve error when using API: The value of the attribute DisputeReason isn't validEncountering errors when raising API for receivables dispute, The value of the attribute DisputeReason isn't valid Code used is as follows { "CustomerTransactionId": 300…
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API for Dispute UpdateSummary: Hi team, Can you please let us know if there is a API to update dispute status to Approve/Reject/Closed? I see that API is available to create a dispute. But I …Lavanyaa Damodaran 21 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Require the setup for notification for disputes to go to the initiator of the invoice.Summary: How to create Dispute Notification for invoice while creating a dispute? Content (please ensure you mask any confidential information): I want to understand wha…
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How many days notifications under 'Created by me' get displayed?Summary: Could you please let us know how many days notifications under 'Created by me' get displayed? We can see the one which go created a week ago at max. However, we…Lavanyaa Damodaran 17 views 0 comments 0 points Started by Lavanyaa Damodaran Reporting and Analytics for ERP
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Behavior of approval limits on for refundSummary Approval limits can be defined for: Credit request, Adjustment and Refund. Users with no limits can still createContent Approval limits can be defined for: Credi… -
Dispute approval based on Invoice requestorSummary: Hi in the current project we have a requirement to achieve dispute approvals based on Invoice requestor/creator. In AR transaction screen, we have enabled a dff…Rakesh Nataraj-266181 15 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Collection Strategies - Include Disputed InvoicesSummary: Customer have flexibility in current EBS to assign a Dispute-specific strategies to transactions or accounts. Requirement is to have similar functionality in Fu…
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FinArTrxnsCreditMemosApproval > IEX_ADMINIn this workflow, in the Collection Agent Workflow Routing Participants assignee, there are two seeded rules, both of which reference a userRole of "IEX_ADMIN". As far a…
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Not able to Review Credit Memo Request of Dispute and Close the DisputeSummary: Hi Team, We have configured Dispute approval in Advance Collection area by Manual method i.e. using the autoaction as HtOutcmeCreateManualCreditMemo. As a resul…RiyaJain 52 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Why does unapproved dispute transaction getting picked up in automatic receipt batch and BFB reportsSummary: Why does unapproved dispute transaction getting picked up in automatic receipt batch as well as BFB reports Content (please ensure you mask any confidential inf…vasanth.rao 22 views 2 comments 0 points Most recent by Irene Kemkes-Goossen-Oracle Receivables & Collections
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REST/SOAP to cancel and reject a disputeSummary: Hi Team, As per oracle REST API document, there is no cancel / reject a dispute via API, do we have any web-service or any other way to perform this activity vi…
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The approver details for AR CM approval is not visible > where do I check the approver details ?Summary: I need to check the Approver details for AR Credit Memo created after dispute. How can I check the approver details for AR Credit Memo? Content (please ensure y…Yesha Raval 2 views 1 comment 0 points Most recent by Vivek Mandowara-Oracle Receivables & Collections
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Dispute History not available in FusionSummary: Unable to find a report / summary in system to track the disputes created and current approval status of the disputes. how do we track the dispute history in fu…
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Dispute ApprovalSummary: Can we configure Dispute BPM rule based on COA segment Content (required): Version (include the version you are using, if applicable): Code Snippet (add any cod…Ash000 85 views 3 comments 1 point Most recent by Shyam Sundar Arunachalam Receivables & Collections
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Dispute Withdrawal from WorklistSummary: Hi team, In order to withdraw a dispute from approval, we need to navigate to BPM worklist> Administrative Tasks > Search for the dispute number> Actions> Withd…
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Approvals for Credit Memo DisputesSummary: Approvals for Credit Memo Disputes Content (please ensure you mask any confidential information): We need to define 2 Level Approval Groups, Approval rulesets f…Satish KT 52 views 5 comments 0 points Most recent by sreecharan.kotte-Oracle Receivables & Collections
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Multiple Dispute CreationSummary: We have a scenario where users are creating the dispute on receivables invoice, even though the first dispute is not approved, users are able to create the anot…MihirS 22 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Credit memo is not generating, when dispute is created in collections.After creating a dispute, credit memo is not generated.Fredrick Ignatius 22 views 1 comment 0 points Most recent by Vivek Mandowara-Oracle Receivables & Collections
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how to write-off multiple customer TransactionsSummary: how to write-off multiple customer Transactions Content (required): how to write-off multiple customer Transactions. Business would like to Write-off multiple c…Kumar 57 36 views 2 comments 1 point Most recent by Kalpesh Salunke-Oracle Receivables & Collections -
How to create a dispute with a credit memo but without auto applying to the original invoiceSummary: We need to create a dispute for an invoice with a credit memo (as usual), but not auto applying the credit memo to the original invoice. Content (please ensure …