Disputes
Discussion List
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Dispute WF is it is rejected it gets closed but we need to send the WF back to collectorSummary: Hi Team, Upon raising the dispute by collector it goes to APPROVER1 for approval, if the APPROVER1 rejects the dispute, it simply closes. Instead it should go b…Lavanyaa Damodaran 31 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections -
Credit Memo Approval Rule - Dispute AmountHello Could you please advise in Credit Memo Approval Rule that what is the difference between CreditMemoHeader.amountInDispute and CreditMemoHeader.requestDisputeAmount…Kamonwan Srasrisom 32 views 2 comments 0 points Most recent by Kamonwan Srasrisom Receivables & Collections
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How to exclude/remove a delinquent transaction from delinquencySummary: Hi, We have a business scenario where expected disputes and known transactions need to remove from delinquency and we dont want to consider this transaction for…
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Create Receipts in SpreadsheetSummary Create Receipts in SpreadsheetContent Hello : I have already review the following note : How to use the Create Receipts in Spreadsheet task in Oracle Fusion Rece…gabriel kinovisques-163562 329 views 6 comments 2 points Most recent by Kirtee Jeetah-Naran Receivables & Collections
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Oracle EBS - iReceivablesSummary: Customer is planning to implement Oracle iReceivables (R12.2.11) and like to implement all features of iReceivables including Disputes and aging . Do customer a…Srinivasa A-Oracle 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Dispute On Invoice - Can We Turn Off the Automatic Creation of Credit Memo in Oracle Cloud Fusion?Summary: Our actually query is when we create a dispute on an Invoice, it submits an approval notification for credit memo creation. Can we turn this off in Oracle Cloud…sanjayp 101 views 1 comment 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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How we can stop Dispute to generate automatic Credit Memo in receivablesSummary: we have a requirement from X country that upon creation of Dispute the system should not generate Credit memo. We are using the seeded functionality and it appl…sanjayp 211 views 5 comments 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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Is workflow setup mandatory for dispute processing in collections?Summary: Is workflow setup mandatory for dispute processing in collections? Content (required): Is workflow setup mandatory for dispute processing in collections? Versio… -
Is there a way that the credit memo show the comments that the user do when he create dispute?Summary: The customer need that the comments which he do when he create a dispute can be seen by himself Content (required): Version (include the version you are using, …Romina Grimaldi 21 views 1 comment 0 points Most recent by Sowmya Bonala-Oracle Receivables & Collections
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Is it possible to write a percent when I select in section dispute: specific invoice line?Summary: The customer want to be able to write a percent by invoice line when he create a dispute. Version (include the version you are using, if applicable): Code Snipp…Romina Grimaldi 31 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Dispute credit workflow for multiple currencySummary: Hello Team, We have Dipsute workflow approval limit in single currency and all other currency to follow the same limit, multiple by exchange rate. Eg Above 500 …Nidhi Choudhary-69413 41 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How to Customize Dispute Approval Workflow NotificationSummary: Need to display more data / attributes on dispute approval workflow notification. Content (required): Need to know the data model and template that is being use…
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How to Dispute Multiple Invoices in Fusion Advanced Collections ?Goal: How to Dispute Multiple Invoices in Fusion Advanced Collections ?Rasheed - Fusion Support Engineer-Oracle 51 views 1 comment 1 point Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How To Implement The Credit Memo Dispute Flow ?Goal: How To Implement The Credit Memo Dispute Flow ?Rasheed - Fusion Support Engineer-Oracle 61 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to Cancel a Dispute in Fusion Advanced Collection?Goal: How to Cancel a Dispute in Fusion Advanced Collection?Rasheed - Fusion Support Engineer-Oracle 51 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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unable to apply a payment to receiptSummary: Unable to unapply a line from receipts UI Content (required): we had an invoice of $80K and we created 2 Chargebacks of about $3000.We received payment of about…User_2025-07-18-06-50-46-162 51 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Not possible to apply Chargeback credit memo to ChargebackSummary: The business flow for managing the customer deduction we are implementing is the following: 1) Create invoice (e.g.: Invoice 123 Tot Amount = 1000 Eur) 2) Recei…Luca Pizzasegola-Oracle 52 views 1 comment 0 points Most recent by Mylarassu Receivables & Collections
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can we create a dispute against a customer party or account level instead of invoice?Summary: can we create a dispute against a customer party or account level instead of invoice? Content (required): Need to create a dispute at customer party or account …
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RECORD CUSTOMER WISE PROVISIONS (BAD DEBTS) in ORACLE FUSIONSummary RECORD CUSTOMER WISE PROVISIONS (BAD DEBTS) in ORACLE FUSIONContent My business user wants to maintain the Customer wise Bad debts in Oracle receivables Applicat…User_2025-02-05-09-23-20-020 136 views 3 comments 2 points Most recent by Brian T. Wolfe-Oracle Receivables & Collections -
Default Revenue account for Credit Memo lines not defaulting correctlyContent Hi Would like to kindly seek help as when we are creating a credit memo, the default revenue account combination is not exactly defaulting as some of its segment…User_2025-02-11-12-30-38-982 43 views 2 comments 0 points Most recent by User_2025-02-05-00-10-05-674 Receivables & Collections
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Collection notes not showing after save the noteSummary Collection notes not showing after save the noteContent Hi Team, After the creation of the collection note I can see, but now able to query once I click on done.…Uma Maheswara rao Ulisi 112 views 4 comments 2 points Most recent by Uma Maheswara rao Ulisi Receivables & Collections
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Customer Disputes conversion into Oracle cloud from Legacy as on cutover dateSummary Customer Disputes and notes data conversion into Oracle cloud from Legacy as on cutover dateContent The client has disputes & Customer notes in collections on-pr…Uma Maheswara rao Ulisi 67 views 2 comments 1 point Most recent by Uma Maheswara rao Ulisi Receivables & Collections
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Creating Disputes - is Auto-Approval possible?Summary Is it possible to have Dispute request approved based on users limits.Content Hi, Currently in our setup Disputes are routed using our approval workflow, is it p…MikeGriffin 69 views 2 comments 0 points Most recent by Angela Xian-Oracle Receivables & Collections -
Disputes - Notifications / Credit NoteSummary Is it possible to flag a transaction as "disputed" without generating the notification, and the credit note if the dispute is acceptedContent The user wants to f…
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Custom Queries in Cloud Advanced CollectionsSummary Custom Queries in Cloud Advanced CollectionsContent Hi, We are migrating from EBS R12 to Cloud. In EBS advanced collections we have the ability to write custom Q…Satyanarayanan Sundararajan 63 views 1 comment 0 points Most recent by Saurav Sunny Receivables & Collections
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Late Charges should not be calculated if customer has over all credit balanceSummary Late Charges should not be calculated if customer has over all credit balanceContent Hi One of our clients has a requirement that late charges should not be calc…Kashif Hussain-Oracle 24 views 2 comments 3 points Most recent by Kashif Hussain-Oracle Receivables & Collections -
Strategy Management does not change strategySummary Strategy Management does not change strategy on customers where dunning has erroredContent Dunning errored with no delinquent transactions selected when there we… -
Bill Management Configuration StepsSummary Bill Management Configuration Steps. How to enable the dispute functionality for both internal and external users? and How to enable and process the credit card …Surya Muralidharan-185000 103 views 1 comment 2 points Most recent by Naveen Gowda Receivables & Collections