Debrief
Discussion List
-
How to stop Subscription/warranty contracts getting applied automatically on service charges.Summary: We have requirement that if field service technician finds out that there is physical damage or user created damage and it should not be covered in any contract… -
Currency in Charges tab under Manage Charges and Estimates PageSummary: Do we have an API to Update the Currency in the Charges tab under Manage Charges and Estimates Page Content (please ensure you mask any confidential information…
-
Unable to see Subscription Number in Depot Repair Workbench.Summary Unable to see Subscription Number in Depot Repair Workbench.Content Hi, In Subscription Management module we have defined Subscription for an Asset Number and we… -
Bill Only Sales Order From Debrief in Draft StatusSummary: Currently when we post Debrief charges, the Bill Only Sales Order is created in Submitted Status. Is there any configuration that controls this status? We want …
-
Attribute WorkCenterId in WorkOrderOperationEO is required. Work center for operation 10 is not actiSummary Unable to post charges for a work order in Service LogisticsContent I'm using Service Logistics and I'm trying to post charges for a generic work order created i…Riccardo.Quaglia-Oracle 105 views 6 comments 0 points Most recent by John Olszewski-Oracle Service Logistics -
Depot Repair Work Bench - A rule/validation before posting of the debrief chargesHi, Wanted to check if there is a provision to bring in a rule/validation before posting of the charges. This is to cross check if all the required values are updated on…
-
What are the tables to tie back the depot repair debrief to the maintenance work orderSummary: We are looking to create a custom data model to provide additional details for depot repair debriefs. We are pulling data from the RCL_DEBRIEF_HEADERS table, an…John Schmottlach 22 views 2 comments 0 points Most recent by John Olszewski-Oracle Service Logistics -
How to send WO Debrief Flexfield values to Sales Order attributes post charging is submittedSummary: Content (please ensure you mask any confidential information): We are facing an issue in order to send flexfields values available at work order debrief, to att…
-
You must enter positive number - Error on manage charges page while entering charge lines for LaborYou must enter positive number - Error on manage charges page while entering charge lines for Labor
-
Business Event when we save charges on Work order for service contractHi Team, I am looking for the Business event name to trigger the OIC integration on save button on charges of work order. Please find the below screen for the same. Than…
-
Depot Repair Workbench - Can we integrate pricing for estimates from third party applicationHi, I just wanted to check if we can pull in the pricing for estimates from third party application. (I.e. out side the Oracle pricing) Note: I have referred the below d…
-
Site Dedicated Stocking Location FunctionalitySummary: Using "Manage Stocking Location, We setup a Stocking Location Sub Inventory with Type as "Site Dedicated" and then added a Customer Site as the Address. We then…
-
The value RCL_0000039139 provided for the Work Order attribute is invalidSummary: While posting the charges for parts, we are getting this error in Service Logistics. The value RCL_0000039139 provided for the Work Order attribute is invalid A… -
Hi Experts, Need PVO for Service Request Part details and attributes associated to that PVO.Summary: We working on OM extension to default the freight terms,service activity code from service request part details to order management. Content (required): We foun…
-
Required table and column mappings for the below mentioned entities from the UISummary: Required table and column mappings for the below mentioned entities from the UI UI Navigation : Service Request > Part Detail > Line Required column : Order Num…
-
How to delete a Charge Line created against Maintenance Work OrdersSummary: How to delete Charge Line created against Maintenance Work Order. Content (required): We have a requirement to eliminate the some of the Charges Line generated …
-
Error while trying to insert Labor Debrief Line REST API via POSTMANSummary: I am following the REST API explained in https://docs.oracle.com/en/cloud/saas/supply-chain-and-manufacturing/23b/fasrp/op-debriefs-debriefheaderid-child-lines-…
-
How to Transfer Service Request Data to Generic Work OrderSummary: We would like to transfer the Problem Description from the Service Request to Generic Work Order Content (required): As a part of Business process, there are fe…
-
Approval for Posting Charges Debrief ChargesSummary: We have requirement to submit the Labor, Parts and Expense debrief to be submitted for approval, when posting them to a sale order for billing. Content (require…
-
Data Migration of Debrief details from Legacy system into Service LogisticsSummary: We have a requirement to migrate data from Legacy system in Oracle Fusion stack. There will be migration of entities like B2B Service request, then associated W…
-
How to override the Estimate Price in Service LogisticsSummary: We would like to override the Price in the Service Logistics under Manage Charges and Estimates UI. Content (required): We have a requirement to override the Es…
-
After Posting Charges few of the fields are coming as blank in Sales OrderSummary: Hi, After we post the charges from Service Logistics, Sales Order gets created. Within the Sales Order when we look at the fields like Ship to Customer, Ship To…
-
Can we import Debriefs via FBDI?Summary: We see that we can create Debriefs/Debrief lines via REST. But for bulk data, can these be imported via FBDI ? Content (required): Version (include the version …Satya Balakrishnan-Oracle 12 views 3 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics
-
Service Activity Type Usage - Customer Support and Parts ExchangeSummary: We are trying to use Service Logistics for our Business Content (required): Below is the snippet from Oracle Documentation but need more clarity where these bus…
-
Print estimates from Manage Depot Repair WorkbenchSummary Can we Print estimates from Manage Depot Repair WorkbenchContent HI Team, Can we Print estimates from Manage Depot Repair Workbench. Business needs to send the e… -
How to add Diagnostics for RepairSummary: We want to add Diagnostics details while doing Estimates/Repairs to capture the Actual Repair Activities which is planned for Repairs Content (required): Enterp…
-
Usage of Cost Organization LOV on Manage Estimates & Charges UISummary: As a part of Work Order processing, we have processed the Work Order. Now, we want to submit the Charges and bill the customer, but the Cost Organization LOV is…Abhishek Sinha 51 views 3 comments 0 points Most recent by Arunkumar Kaliappan-Oracle Service Logistics
-
How to Create Estimates in Manage Charges and Estimates without any Parent TransactionSummary: We have a requirement to generate Estimates before creating any Service Work Order to answer the enquiries about the expected price of repair made by customer o…
-
Can anyone help me in finding the SaaS tables mappings for Depot Repair Workbench screen dataSummary: I have received requirement to build BIP/OTBI report on Depot Repair Workbench estimates screen. Could anyone help me in find the either table mappings or otbi …
-
Link Depot Repair RMA to Repair OrderSummary: Link Depot Repair RMA to Repair Order Content (required): Hi Team - We have created Depot Repair RMA via Service Request REST APIs. RMA Order is visible in Depo…