Deductions Management
Discussion List
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How to setup sequence of Customer ProgramsSummary: How to setup sequence of Customer Programs Content (please ensure you mask any confidential information): We are enabled several Customer Programs Types. Howeve…Abhishek Sinha 22 views 9 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management -
How to create a Chargeback in Channel RevenueSummary: How to create a Chargeback Invoice Content (please ensure you mask any confidential information): What are the steps required to be followed to generate a charg…
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How to Manual Write-off in Claim for Promotional Settlement?Summary: The attached graphic shows the Settlement method of Manual Write-off supported for Promotional Claim settlement for Channel Revenue, however, we are not seeing …
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ETA of Rule based settlement for CHRM ClaimsSummary: Is there rule based settlement on the roadmap for CHRM claims ? Content (please ensure you mask any confidential information): Version (include the version you …Mathew Thomas93 2 views 1 comment 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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What is the recomended approach for updating the customer trade profile for high volumeSummary: It is required to configure the customer trade profile in channel revenue management for the following Default claim owner for all customers for a particular Bu…Mathew Thomas93 13 views 3 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Claim approval rules for Canadian Business unit based on USDSummary: How to configure a claim and customer program approvals in Channel Revenue for Canadian Business Unit where the functional currency is CAD to have the approval …Mathew Thomas93 41 views 11 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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What is the maximum number of claims that can be exported from dashboardSummary: I am trying to export the claims dashboard and is able to pull only 10000 claims, there are more than 10k claims which are open and need to be exported. Is the …Mathew Thomas93 21 views 6 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Is custom settlement method applicable for deductions ?Summary: Custome settlement method as per the implementation guide is mentioned for manual claims. Can anyone confirm if there is an option to leverage it for settlement…Mathew Thomas93 12 views 2 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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How to generate AR Invoice against ClaimsSummary: How to generate AR Invoice against Claims Content (please ensure you mask any confidential information): We are trying to understand how to create AR Invoices a…Abhishek Sinha 51 views 10 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Ability to Use Memo line while mass settling claims from front end in Deductions and SettlementSummary: I am able to use memo line when I create an Credit Memo - On Account Settlement method of 1 claim but when trying to settle multiple claims at once, I am only g…Justinfolan 11 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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"Not able to select Business Unit while running Load Transactions"Summary: We are implementing Customer Promotion channel Program. We are able to create and activate Customer Channel Program (Promotions) and ship orders for the custome…Subrat 15 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Process Receipts Thru Lockbox to create claims only for non-invoice-related payments?Summary: Is it possible to create claims ONLY for non-invoice related payments through lockbox? The customer does not want a claim for every invoice that is short paid, …
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Data model for claim approvals BPM NotificationSummary: What is the Data Model for Channel Revenue Management Claims/Deductions BPM Approvals Notification ? Content (please ensure you mask any confidential informatio…Mathew Thomas93 11 views 2 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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What is difference in functionality in ChRM Springboard AppsSummary: What is difference in functionality in ChRM Sprinboard Apps - "Deduction and Settlement" &"Customer Channel Management" Content (please ensure you mask any conf…
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Deductions settlement error with bill to contact id errorDeduction are created with bill to account and site details while settling the deduction getting error as below. Is there issue with bill to site or bill to site having …Chaitra Aravind Katti 31 views 6 comments 0 points Most recent by Chaitra Aravind Katti Channel Revenue Management
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Unable to add items in customer programSummary: Hi, I am unable to add or query the items under product tab for Customer Program. If I am selecting item type as 'All Items' and trying to submit the program, I…
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Any documentation available for non-promotional claim accounting?Summary: For non-promotional, Where do we map the GL account associated to the claim investigation activity? Content (please ensure you mask any confidential information…J. McCracken 11 views 1 comment 0 points Most recent by Rakesh Viswambharan Channel Revenue Management
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Settle Invoice related claim with accrual from volume rebateWhen creating a claim from receipt using the "Create Channel Revenue claim option", we are unable to select the promotional radio button to apply an earned accrual from …
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Customer Program creation doesn't throw any error on duplicate program creationSummary: Customer Program creation doesn't throw any error on duplicate program creation Content (please ensure you mask any confidential information): We have a require…Abhishek Sinha 21 views 7 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Can we implement Channel Revenue Management Cloud without requiring to implement OM or inventory?Problem Summary --------------------------------------------------- Can we implement Channel Revenue Management in Oracle cloud without requiring to implement OM or inve…
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How to update Item Rates in Customer ProgramSummary: We have a requirement to update Item Rates in an existing Active Customer Program Content (please ensure you mask any confidential information): When we open an…Abhishek Sinha 11 views 8 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Difference between Deductions and Settlement and Customer Channel ManagementSummary: Hi, Quick an easy question. I am struggling to understand what is the difference between Deductions and Settlement and Customer Channel management. They are hav… -
How can i restrict a user from updating the Override Transaction date field in deductionsSummary: How can i remove or freeze certain fields in the claims/deductions redwood UI page ? Content (please ensure you mask any confidential information Hi @Ranjith-Or…Mathew Thomas93 11 views 4 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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When settling deduction claim with Over Payment , the open transaction drop down is emptyHi, I have created a non-invoice related claim on Oracle AR Receipt (Receipt is for USD 3,385.07; Invoice is for 4,385.07 USD; hence claim is created for -1000 USD throu…Krishna S Tatta 31 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to Identify the Sales Order/Invoices which are associated with the Earned AccrualsSummary: How to Identify the Sales Order/Invoices which are associated with the Earned Accruals Content (please ensure you mask any confidential information): We have a …Abhishek Sinha 12 views 2 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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What are the seeded reports available in Channel Revenue ManagementSummary: We are trying to identify the seeded reports available for Channel Revenue Management Content (please ensure you mask any confidential information): We are tryi…
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Checkbook/Program tab doesn't show accurate accrual details for Customer ProgramsSummary: Checkbook/Program tab doesn't show accurate accrual details for Customer Programs Content (please ensure you mask any confidential information): We have importe…Abhishek Sinha 32 views 7 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to setup frequency of accrual for Lumpsum Amount based Customer ProgramSummary: How to setup frequency of accrual for Lumpsum Amount based Customer Program Content (please ensure you mask any confidential information): We have a business re…Abhishek Sinha 13 views 2 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management
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How to apply Customer Program against Sales Orders Invoicing for Rebate AccrualSummary: How to apply Customer Program against Sales Orders Invoicing for Rebate Accrual Content (please ensure you mask any confidential information): We have activated…Abhishek Sinha 31 views 5 comments 0 points Most recent by Burcu Aslan-Oracle Channel Revenue Management
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Customer Program are not visible under Program Tab for ChRMSummary: Customer Program are not visible under Program Tab for ChRM. Content (please ensure you mask any confidential information): We have created several programs and…Abhishek Sinha 11 views 2 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management