Deductions Management
Discussion List
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CHRM: unable to select write-off adjustment type while processing deduction claimI mapped write-off adjustment to claim type. but while processing claim, system not allowing me to select adjustment type receivable activity, only receivable activities… -
How to net a Deduction with Overpayment of Unrelated CustomersSummary: How to net a Deduction with Overpayment of Unrelated Customers Content (please ensure you mask any confidential information): Is there any option to process/app…Bhanu Prakash Sharma 2 views 0 comments 0 points Started by Bhanu Prakash Sharma Channel Revenue Management -
How to remove "My claims" options in the Deductions and Settlement pageSummary: How to remove "My claims" options in the Deductions and Settlement page Content (please ensure you mask any confidential information): Is there a way to customi…Bhanu Prakash Sharma 18 views 1 comment 0 points Most recent by Men-Ching Luk-Oracle Channel Revenue Management
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Application Reference in receipt for claim investigation is not updated with child deductionSummary: Non Invoice deduction created as claim investigation in receipt. The application reference for claim investigation is DED75001 for $84 DED75001 is settled in CH…Mathew Thomas93 20 views 2 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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CHRM Generic Questions related to DeductionsShankar-B-Oracle / Ranjith Sundaram-Oracle Can you please help me with the following queries related to deductions What is the Character Limit for Customer Reference in …Mathew Thomas93 28 views 5 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Claim date is taking system date not application dateSummary: Claim date is taking system date not application date Content (please ensure you mask any confidential information): When we create a claim at the AR receipt an…Bhanu Prakash Sharma 15 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to enable DFF at the settlement pageSummary: How to enable DFF at the settlement page Content (please ensure you mask any confidential information): Are there any DFFs available at Settlement Page? the req…Bhanu Prakash Sharma 16 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Can we implement Channel Revenue Management Cloud without requiring to implement OM or inventory?Problem Summary --------------------------------------------------- Can we implement Channel Revenue Management in Oracle cloud without requiring to implement OM or inve…
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Can we customize numbering sequence for Deductions?Summary: Can we customize numbering sequence for Deductions? Content (please ensure you mask any confidential information): Currently when a claim investigation is creat…Bhanu Prakash Sharma 16 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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What is the recomended approach for cross currency Non Invoice - deductions ?There was an error rendering this rich post.Mathew Thomas93 24 views 4 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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3 Journal Entries created totaling $20 during settlement. Only 1 line on the promo claim for $20Summary: Promotional claim is settled for $20. The subledger journal entries created are $6, $6, and $8 for the manual claim settlement from $20. Content (please ensure …
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Join BPM Approval History to Claims in Order ManagementHello. Does anyone have any idea on how to connect the BPM approval workflow to Claims? I am using these tables but I cannot seem to find a connection: CJM_CLAIMS_ALL, f… -
Unexpected Error During Claim Settlement: Error in calling arp_auto_accounting.do_autoaccounting.Summary: Can anyone provide guidance on the issue below. We are unable to generate a credit memo for Promotional or non-promotional claims. The SLA rules are setup with …
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Is it feasibile to define a DFF in the Claim Reason setup ?Summary: We are looking to link the claim type and claim reason and hence is it possible to define a DFF in the claim type setup Content (please ensure you mask any conf…
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What are the seeded reports available in Channel Revenue ManagementSummary: We are trying to identify the seeded reports available for Channel Revenue Management Content (please ensure you mask any confidential information): We are tryi…Abhishek Sinha 62 views 10 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to setup sequence of Customer ProgramsSummary: How to setup sequence of Customer Programs Content (please ensure you mask any confidential information): We are enabled several Customer Programs Types. Howeve…Abhishek Sinha 25 views 9 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to create a Chargeback in Channel RevenueSummary: How to create a Chargeback Invoice Content (please ensure you mask any confidential information): What are the steps required to be followed to generate a charg…
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How to Manual Write-off in Claim for Promotional Settlement?Summary: The attached graphic shows the Settlement method of Manual Write-off supported for Promotional Claim settlement for Channel Revenue, however, we are not seeing …
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ETA of Rule based settlement for CHRM ClaimsSummary: Is there rule based settlement on the roadmap for CHRM claims ? Content (please ensure you mask any confidential information): Version (include the version you …Mathew Thomas93 7 views 1 comment 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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What is the recomended approach for updating the customer trade profile for high volumeSummary: It is required to configure the customer trade profile in channel revenue management for the following Default claim owner for all customers for a particular Bu…Mathew Thomas93 15 views 3 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Claim approval rules for Canadian Business unit based on USDSummary: How to configure a claim and customer program approvals in Channel Revenue for Canadian Business Unit where the functional currency is CAD to have the approval …Mathew Thomas93 47 views 11 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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What is the maximum number of claims that can be exported from dashboardSummary: I am trying to export the claims dashboard and is able to pull only 10000 claims, there are more than 10k claims which are open and need to be exported. Is the …Mathew Thomas93 30 views 6 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Is custom settlement method applicable for deductions ?Summary: Custome settlement method as per the implementation guide is mentioned for manual claims. Can anyone confirm if there is an option to leverage it for settlement…Mathew Thomas93 15 views 2 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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How to generate AR Invoice against ClaimsSummary: How to generate AR Invoice against Claims Content (please ensure you mask any confidential information): We are trying to understand how to create AR Invoices a…Abhishek Sinha 58 views 10 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Ability to Use Memo line while mass settling claims from front end in Deductions and SettlementSummary: I am able to use memo line when I create an Credit Memo - On Account Settlement method of 1 claim but when trying to settle multiple claims at once, I am only g…Justinfolan 14 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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"Not able to select Business Unit while running Load Transactions"Summary: We are implementing Customer Promotion channel Program. We are able to create and activate Customer Channel Program (Promotions) and ship orders for the custome…Subrat 37 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Process Receipts Thru Lockbox to create claims only for non-invoice-related payments?Summary: Is it possible to create claims ONLY for non-invoice related payments through lockbox? The customer does not want a claim for every invoice that is short paid, …
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Data model for claim approvals BPM NotificationSummary: What is the Data Model for Channel Revenue Management Claims/Deductions BPM Approvals Notification ? Content (please ensure you mask any confidential informatio…Mathew Thomas93 15 views 2 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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What is difference in functionality in ChRM Springboard AppsSummary: What is difference in functionality in ChRM Sprinboard Apps - "Deduction and Settlement" &"Customer Channel Management" Content (please ensure you mask any conf…
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Deductions settlement error with bill to contact id errorDeduction are created with bill to account and site details while settling the deduction getting error as below. Is there issue with bill to site or bill to site having …Chaitra Aravind Katti 37 views 6 comments 0 points Most recent by Chaitra Aravind Katti Channel Revenue Management