Benefits Other
Discussion List
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Can we update coverage end date and Override through date fields via HDL (Participant Enrollment)Summary: I do not see any field in the HDL template for updating coverage end date and Override through date via HDL. Content (please ensure you mask any confidential in… -
Benefits: Created New Open Period but when enrolling it goes to processed and closedSummary: Hello, We have created a new open period as per the below screenshot. Enrollment start date is 4/12/23 and ends on 15/12/23. However, when assigning the new ope…
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Rate Start date Formula is giving error from front end but not from the evaluation processSummary: Rate start date FF is giving following error from Benefit self service area , But evaluation life event process is getting processed with out error." "Rate Star…
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Display Person Number under Employee's Name on Benefits Summary PageSummary: Is there a way to customize the Benefits Summary Page to add the Person Number under the Employee's Name? Content (required): In earlier versions we used to see… -
DependentEnrollment failing: Please ensure that the participant is enrolled into the Plan.Summary: Hello! I am loading the following file: METADATA|DependentEnrollment|PersonNumber|EffectiveDate|BenefitRelationship|LifeEvent|LifeEventOccuredDate MERGE|Depende…
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Open Enrollment reportsSummary: We have Open Enrollment in Progress. Our business is asking for some kinds of metrics like How many employees enrolled per week. How many employees have not yet…
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Open Enrollment FSA Rate UpdateHello All, Help please! We in the Open Enrollment window and need to update the FSA rate for all employees to 3200 for 2024, what is the best way we can do this without … -
Security Access to Edit/update Benefit module onlyHello All, I am trying to figure out if its possible to grant specific security access to our Benefits Team to make changes within the benefits modules for Open Enrollme…
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Enrollment Window started outside of open enrollment period dates in errorWhen running the Evaluate Scheduled Event Participation process in DEV environment during the trial testing of open enrollment, employees processed as expected. However,… -
open enrollmentSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Benefits: Show dependent plan only when a contact is addedSummary: Hello, we have the following requirement: If employee does not have any contact --> only employee plan shows If employee has a contact e.g spouse --> then when …
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Benefit Plan showing under Program Hierarchy as Inactive, even though the Benefit Plan is ActiveSummary: I have created a new Benefit Plan with eff date of 11/1/22 and added the same to Program level with eff date of 11/1/22. Later with the 11/1/22 session effectiv… -
Process Document for Benefit PlansSummary: Im looking for a template that can be used by Benefit Administrators as a guide on how a specific plan should work. Or are there any process maps sample that we…
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Only allow to enroll into Spouse Supplemental Life, If Employee is enrolled in Supplemental LifeWe have 3 plan types (Employee Supplemental Life, Spouse Supplemental Life, Child Supplemental Life) Requirement is Employee should only be able to enroll into Spouse or…
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Allocate and Reconcile Payments Process didn't adjust the billing chargesSummary: Hi, I have run the process -"Allocate and Reconcile Payments" after uploading the payment using "uploadPayments.xls" spread sheet loader for an employee. This p…
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Has anyone solved the emergency contact/dependent/beneficiary dilemma?Summary One Contact UI for multiple usesContent Has anyone implemented a solution to hide or require specific sections/fields for Emergency Contact vs. Dependent vs. Ben…
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Provide Benefit billing statement RTFSummary: Need Benefit billing statement RTF Content (required): RTF of Benefit billing Version (include the version you are using, if applicable): Code Snippet (add any …
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How to customize the delivered ACA eligibility process extract?Summary: Our client wants to customize the delivered ACA eligibility process and wants to add or remove a few columns. Ex: SSN, Supervisor, Department, etc. This has a J…
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Handling Global Transfers - Configure Default Benefits RelationshipsSummary Handling Global Transfers - Configure Default Benefits RelationshipsContent Hi, I want to know whether the default benefit relationship is to be set at Legal Ent… -
Original coverage start dates issue via HDLSummary: Original coverage start dates passed on the HDL is getting overridden to the Conversion date. Content (please ensure you mask any confidential information): We …
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Unable to End-Date Previous DependentSummary Remove the contact as a dependent or a beneficiary from all benefit plans before end dating. Contact your benefits administrator for assistance. (PER-1531463)Con… -
Pending Action TileHello All, I deleted the below image in the Pending action structure, how can I add it back? help! please Thanks
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Eligibility Profile with Formula Not workingSummary: Eligibilty Profile with Fast Formula is not working. Content (please ensure you mask any confidential information): I have written a Participant and Rate Eligib…
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Filter additional text on Before You Enroll page to USSummary: We would like to only display additional text on Before you Enroll page to only US employees. Content (please ensure you mask any confidential information): We … -
Spouse Insurance Coverage MaximumSummary: Need to configure plans so that Spouse Voluntary life cannot exceed 50% of Employee Voluntary Life coverage amount. Content (please ensure you mask any confiden…
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The date of birth is later than the start date of the person recordSummary: Hello, In the relationship list for a contact, we have added an option named 'Expected Child'. So when an employee creates a contact of this type, he does not s…
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Coverage start date and previous Coverage end date during OpenSummary: Hi , We have a requirement like this. Employee have their prior enrollments in Medical, Dental, and Vision from prior new hire or last years open Life Event. Wh…
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HSA calculated incorrectly for an employeeSummary: HSA is getting calculated incorrectly Content (required): While testing Open Enrollment event we have identified that the HSA is calculating incorrectly for one…
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Is it possible to create two overlapping enrollment windows for a particular Benefits Program?Summary: Hi Team, We have encountered a scenario where we need to create two overlapping enrollment windows for a particular Benefits program. We need some guidance on t…
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How to clean out pending action items for inactive employees?Summary: I need to clean out the inactive employees who are in the 'People with Pending Actions' items but do not has any action items on them. I have tried various batc…