Benefits Other
Discussion List
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Error While evaluating Life event (Gain dependent, lose dependent, divorce etc.,)Summary: When processing a life event encountering below error. "There was a problem saving the elections because another enrollment exists in the same element that this… -
Unable to print complete enrollment summary as of dateSummary: As an administrator, I want to print an employee's enrollment summary as of a certain date. I can only do this by selecting the Enrollment Summary from the 3-do… -
Receiving ORA-01407: cannot update (???) to NULL when evaluating Termination life eventWe are trying to evaluate the Termination life event for an employee. When selecting the Evaluate Life Events option, nothing happens. Nothing processes nor do we receiv…
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Can HSA enrollments roll over each open enrollment?Summary: We have FSA plans that end each fiscal year and the employee has to re-enroll. We also have HSA plans that should roll over each open enrollment with their same…
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Error: The record couldn't be retrieved for processing. Contact your help desk.Hello, I’m encountering this error while evaluating the Detected Life Event on the same date, i.e., 10/13/25. Has anyone else experienced this issue? Please let me know.…
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Session Invite: Help Us Reimagine the Evaluation and Reporting UI in Oracle Cloud BenefitsSummary: Request to join us for a focused session where your feedback will directly guide how we simplify setup, reduce complexity, and deliver smarter tools for Benefit… -
Question on debugging Benefits Fast formula(I have seen a few posts on this and tried options listed there, this question is specific to a FF type) I am receiving the following error during open enrollment when a…
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Send Benefits Confirmation Statement via Email on SubmissionHi Experts, We have a business requirement where we want to send the Benefits Confirmation Statement or the summary of Benefits which the employee has elected with every…
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How to default Rate for one plan based on Enrollment in other planHello Team, We have Medical and Health Savings Account plan. HSA has 3 options, Employee Only (EE & ER Contribution) Employee + Dependents (EE & ER Contribution) Employe…
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OTBI report 'HCM General Survey Questionnaire Real Time' - No results foundSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Default to assign pending action fast formula type issueSummary: Created a 'Default to Assign Pending Action' Fast Formula type. This formula used in benefits module. Used to get the 'Interim' amount. But am getting issue wit…
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HDL to back out potential life eventsSummary: HDL to back out potential life events Content (required): Hi Team, Greetings! We have got a potential life event triggered for multiple employees for retroactiv… -
Error Message Received when Adding 2025 Open Enrollment EventSummary: Upon clicking "Save & Close" when adding an Open Enrollment Life Event, we keep receiving the following error message: This is happening to 16 individuals where… -
Supplemental Life Configuration Set Up to Suspend EnrollmentWe need some guidance on what our configurations should reflect to support this scenario for our Supplemental Life plan. Our requirements for Supplemental Life: New Empl… -
Has anyone used the Fast Formula function GET_MESG?Summary: Content (required): We tried using this in our Benefits Postelection Edit FF, but the end result is not what we expected. I'm attaching the message configuratio…
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Changing number of benefit deductionsSummary: Hello! We have a scenario for a group of teachers who are allowed to choose the number of deductions per year. Meaning, they can put all of their deductions in …
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Unable to disable Edit Icon in Person Benefit Balances under Benefits Administration using SecuritySummary: Unable to disable Edit Icon in Person Benefit Balances under Benefits Administration using Security Steps: Navigate to Benefits Administration > Benefits Servic…
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Is anyone using Hours Worked Temporal Life Events attached to a Payroll Balance?Summary: We are considering implementing a Hours Worked temporal life event with a Payroll Balance. Is there currently anyone who uses this setup? Does it work? The only… -
Benefit Plan Impacted Due to Seniority Date Reset After Global TransferWe are facing an issue in our client’s Oracle HCM Fusion environment related to Benefits and Seniority Date handling during Global Transfers. When an employee undergoes …
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Designate dependent is not shown during override eligibilityThis is a scenario where a participant (employee) was made eligible for a particular option that has designation requirements by using Eligibility Overrides and then I a…
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Has anyone experienced the attached issue?Summary: Attempting to process Open Enrollment on individual employee record . Error occurs when processing manually or via evaluate scheduled life event participation p…
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Life Events for Death of Dependents (Only Children+Spouse)- Using Related Person ChangesSummary: Hi Team, We are creating a new Life event Death of Dependent(Only Spouse and Children) We are trying to achieve this by using Related Person Changes -Data Chang…
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Benefit Alert: Open Enrollment Reminder AlertHello, On the Alert Composer page, there is an alert named 'Open Enrollment Reminder'. We have created a copy of it as per below screenshot. Then, we have modified the f…
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You selected too many plans for this plan type. You can select up to 1 plans. (BEN-990217)Summary: While enrolling the employee to the Open enrollment for next year. we are facing the below error. We have single plan for Dental & Vision but still we face this…
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What could be preventing this coverage start date formula from being invoked?Summary: Our Enrollment Coverage Start Date fast formula is not being invoked Content (please ensure you mask any confidential information): When tested independently of…
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Auto enrollment in one plan based on another plan enrollmentSummary: We have a requirement where we need to ensure that when employee selects HDHP plan and option Employee Only, then employee should be automatically enrolled into…
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unable to evaluate life event from activity center but gets evaluated from ProcessSummary: Hi All, We are not able to evaluate Life Events for a Program from Benefits Activity centre and getting below error. But, when we run the 'Evaluate Life Event P…
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Can the "include Terminated Workers" filter be added to the Benefits Activity Center?Some other Redwood pages have that filter shown in the bar at the top like this: Is there a way to default it in the bar for this page? Instead of having to open the "Fi… -
How to restrict access to employee contact's National identifier in people to cover areaSummary: How to restrict access to employee contact's National identifier in people to cover are a under benefits enrollment using roles. Please let us know the data sec…
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New benefit plan not showing for Open Enrollment but shows for other Ben Admin eventsSummary: We have created a new plan for users to opt into during open enrollment except we cannot get it to show up. The plan shows when go in through a Ben Admin event …