Benefits Service Center
Discussion List
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Can we create a claim process in Oracle Benefits so that employees can claim directly ?Summary: Content (required): My client has a claim process in their current portal where the Employees can claim the medical expenses incurred and the process pays them … -
Dropping PlansSummary: Hi All Employees dropping 2 plans (Premier ppo and Value PPO), in the eligibility profile we excluded work location and employees added same work location and w… -
21A Feature - Enforced Dependent and Beneficiary DesignationSummary 21A Feature - Unable to enforce Beneficiary DesignationContent As part of 21A feature they have mentioned about enforcing Dependent and Beneficiary designation. …
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Unable to Add New Dependent in OE then Continue to Enrollments - Getting Error MessageSummary: Unable to Add New Dependent in Test OE then Continue to Enrollments - Getting Error Message Error = There was a problem running the participation evaluation pro…User_2025-02-06-12-16-57-917 41 views 14 comments 0 points Most recent by User_2025-02-06-12-16-57-917 Benefits -
Employee not able to 'evaluate' self-assigned life eventSummary Employee is able to self-assign a life event successfully but receives an error message when clicking on 'Continue'Content I have set up a marriage life event as… -
How to resolve- This plan or option doesnt allow selection of primary care physicians. (BEN-990238)Summary: Please suggest, how to resolve the error ' This plan or option doesnt allow selection of primary care physicians. (BEN-990238)' Content (required): Version (inc…
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New EE Supp Levels & Options Not Showing in Open EnrollmentSummary New EE Supp Levels & Options Not Showing in Open EnrollmentContent This OE we have two new EE supp coverages 7x & 8x. In the system I have created the standard r…User_2025-02-06-12-16-57-917 30 views 15 comments 0 points Most recent by User_2025-02-06-12-16-57-917 Benefits
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Notification not receiving while dependent and downloads their verificationSummary Notification not receiving while dependent and downloads their verificationContent Hi Team When an employee elects coverage for a dependent and downloads their v…
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Looking for help with first Open Enrollment on CloudContent We are getting ready for our first Open Enrollment on the Cloud, and looking for advice from anyone who has done this already: * Did you need professional assist…
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In Benefits Enrollment Summary, Evaluated Life Events - is there any way you can put a field for reaSummary The admins want to capture the Why for the life event when one life event's setup works for multiple qualifying eventsContent Our administrators would like to ca…
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Spouse not covered by OHIP is not eligible for Medical Plan - configurationContent Currently for Medical we have two options 1) Medical Single 2) Medical Family and it is configured to be automatically assigned as per the correct eligibility. T…
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Open Enrollment HelpContent We are new to Oracle and lost the one person we had that semi-learned how things work in Oracle has left the city. Would anyone be willing to set up some time to… -
Oracle Benefits Needing ValidationSummary Employee is transferred from one hospital to another hospital effective 8/1/21. Want Oracle benefits analyst to verify that the benefits stopped and restarted ap…
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21C New Feature- Waive option still shows whose covered in confirmation pageSummary 21C New Feature- Waive option still shows whose covered in confirmation pageContent Hi, As per 21C new feature notes, it was expected to see that 'Whose covered'…
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Facing an issue while evalute termination Lie eventContent Hi Team If we have added and any pending worker example add pending worker on 6/2/2021 and employee start date 6/3/2021(New PMH life event trigger, and we termin…
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2022 Open EnrollmentSummary Pro Tips for a successful Open Enrollment! Fill in the blanks below and be prepared!Content Do you need a partner an SI for assistance for Open Enrollment? Check… -
Option change with Divorce Life eventSummary Option change with Divorce Life eventContent Hello, We have a requirement for Divorce life event where we want the coverage start date (cases where option has be…
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Benefit Relationship status as it relates to RehiresSummary Upon rehiring an employee their "Inactive" benefit relationship period is wiped out and they show as "Active" from their original Hire Date.Content Hi, Benefit R… -
Unable to Evalute New benefits eligibleContent Hi Expert Employee **** - was a recent transfer from Example company “A” to “B” and should have an option to enroll in new benefits due to his Legal Entity Trans…
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For future dated Nonworkers not able to see in EnrollmentSummary Future dated hired Nonworkers not able to see in Enrollment PageContent Hello All, 1. I have hired an Non-worker with future dated (08/01/2021). 2. While searchi… -
How to Configure 'Rate Start Date' and 'Previous Rate End Date' based on Election date and Pay perioSummary How to Configure 'Rate Start Date' and 'Previous Rate End Date' based on Election date and Pay period dateContent Hi Experts, We have the requirement on Benefits…User_2025-02-11-03-28-18-892 26 views 6 comments 0 points Most recent by Monica Vijayashanker -Oracle Benefits
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Getting the error while the Evaluating salary change LEContent Hi Expert I am getting the error while evaluating LE(Salary change, happened on 6/27/2021), I have attached the screen short for your reference. Error-Formula PM…
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Rates are not showing up for Dental plan for few employees.Summary Rates are not showing up for Dental plan for few employees.Content Hi Team, For few of the employees Dental Plan Rates were not visible against the plan/options …
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Entered more than 100% beneficiary designation using trust as the beneficiarySummary entered more than 100% beneficiary designation Content Hi All, User facing an issue Employee, entered more than 100% beneficiary designation using trust as the b…
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Configure Default Benefit RelationshipSummary Enable Multiple Assignment Processing in Configure Default Benefit RelationshipContent I'm still learning Fusion Benefits In Oracle document I read that we can u… -
ACA - 1095C Form Line 15 (Employee Req Contribution Amt - All 12 Months)Not getting displayed-Summary ACA - 1095C Form Line 15 (Employee Req Contribution Amt - All 12 Months)Not getting displayed-Content Hi Team Customer went LIVE in July 2020 with benefits . las…
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Change Benefit election option is not coming in self service for eligible employeeSummary Change Benefit election option is not coming in self service for eligible employeeContent Hi, When navigate to Me->Benefits I can see the following screen that s…
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Coverage Amount Limit Fast Formula issueContent Hi All, We have a requirement while enrollment if an employee coverage amount changed from below 1lac to above 1lac then plan need to suspend status. To acieve t…
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Validate Eligibility Profile to an employeeContent Hi all, Is there an easy to find out why a person is not eligible for a person or something? The person has everything still not being enrolled in a plan. Thank … -
Not able to view other options in enrollment for new hireSummary Not able to view other options in enrollment for new hireContent Hi Team, For new hire, Default option is selected as waive and not able to view any other option…