Benefits Service Center
Discussion List
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Self Service Life Event Creation Automatically Creating Unrestricted EventSummary: Hello, Anytime an employee reports a life event (child birth, marriage, etc), an unrestricted life event is also created. How can this be controlled? Content (r…
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Spouse life Interim plan is not getting createdNeed help with the Interim coverage we have a requirement as below. Employee should have options(50000,100000,150000,250000 and waive coverage) to select the coverage an…
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Unable to display benefit log messages through HWM_RULE_FF_WORK_LOG tableSummary: Unable to display benefit log messages through HWM_RULE_FF_WORK_LOG table Content (required): We enabled the profile option "ORA_HWM_RULES_LOG_LEVEL" as "Finest…
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Adding new plan to program that has two existing plans - error message on Option LimitationSummary: We have added a plan to one of our programs that already has two existing plans. All of our plans in this program (including the new plan) have Minimum Number o…
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Document approval and Received DateSummary Document of Records approval for all plans onceContent We have a requirement where Birth Certificate is needed for enrolling in Medical, dental and vision plans.…
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Need to attach benefit life event based on the User person type (Person Changes Causes Life Event)Summary: Need to attach benefit life event based on the User person type Content (required): We have a requirement to trigger the Termination life event based on the ass…
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Update Beneficiary without election changesSummary How to setup an event to update beneficiary without giving an electability for the different plans?Content We have a requirement to setup a life event which only…
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Peak Time Employee Able to Enroll in Medical PPO Health Savings AccountSummary: I have an employee who works less than 18 hours (Peak time regular) and is only eligible for dental coverage. When looking at her new hire/rehire life event tha…
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Enrollment Override Event is not closing with the processSummary: Hello, I have assigned the Override life event with Process and evaluated the LE Using process only. I tried to close the Life event using close enrollment proc…
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Benefit Billing Adjustment for OverPaymentSummary: We have a scenarios where Retiree can make overpayment lets say in the Month of January for couple of Months so that they are adjusted in their next billing cyc…
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Due to overage of a dependent the whole medical expn plan dropped including the employee and his sonSummary: Michael's Medical Expense Reimbursement enrollment (MERP) is missing from her benefits. He had an event on 3/31/22 where her overage dependent Catherine dropped…
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Enrollment Window Needs to Automatically Close for Ineligible EmployeesSummary: Can someone let me know how to make new hire life event automatically close for ineligible employees? This was working fine until I updated the eligibility prof…
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Curious about Benefits Module CapabilitiesHi community, I have not used Benefits Module before, so I know next to nothing about the module and the extent of the capabilities offered... curious if there are any g…
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Missing Evaluation and Reporting TileSummary: Hello, I have all of the benefit roles, implementer roles, etc I can see this tile in one environment but not the other. help! :) Content (required): Version (i…
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How to have unrestricted program eligibility re-evaluate automaticallySummary: How to have unrestricted program eligibility re-evaluate automatically in production Content (required): It was observed that though an employee had a data chan…
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Best practice in handling DOR for converted dependent enrollmentsSummary: Content (required): We re converting employee enrollments and many employees are already covering dependents. We would like to understand the best practice arou…User_2025-02-12-00-54-17-524 43 views 5 comments 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits
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HSA Deductions amount changed after Life eventContent Hi, One of our employee has pledged 1500 for HSA with 57.69 deduction for 26 PP. But when there a LE trigerred in May, the deduction amount changed to 78.95 in e…
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Retirement Anniversary DateSummary: Hi Experts, We have a requirement to check person eligibility for certain benefits based on the retirement anniversary month.. could someone help us on how this…
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How to ensure that confirmation statement shows Employer for an Employer Rate?Summary: We have some Employer Paid benefits that look fine in the enrollment screen but when you get to the confirmation statement, it shows Employee per pay period in …User_2025-02-04-07-31-36-111 22 views 7 comments 0 points Most recent by Nagaraj Hunur-Oracle Benefits
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Life Events Not Detecting After Completing HR Transactions Through Quick ActionsSummary How to make detect a life event for Benefits after a HR Transactions is completed through Quick Actions process flow?Content Hi, I completed a Promotion/Demotion…
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No interim for Employee + Family option when new dependent is addedSummary: When employee is already in Employee + Family option and adds a new child, the enrollment gets suspended with no interim Content (required): The interim rule at…User_2025-02-12-00-54-17-524 81 views 17 comments 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits
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How to identify the original coverage start date in the plan type ?Summary: Content (required): When each life event run, the coverage through date is updated to LE - 1 day even though there is no change in enrollments. The coverage sta…
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How to trigger life event when either the employee or any of the covered dependent's ageband changeSummary: How to trigger life event when either the employee or any of the covered dependent's age band changes ? Content (required): We have a requirement that rate shou…User_2025-02-12-00-54-17-524 23 views 1 comment 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits
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Functionality and behavior of dependent action item codesSummary: What is the functionality /behavior of the different dependent action item codes Content (required): Multiple dependent action item codes as shown are available…User_2025-02-12-00-54-17-524 2 views 2 comments 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits
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What does Earliest Disenroll Date mean in the Enrollment Override screen?Summary: What is the purpose of this field 'Earliest Disenroll Date' in the Enrollment Override screen? Content (required): What does Earliest Disenroll Date mean in the…
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Temporal batch process for multiple assignmentsSummary: Temporal batch process triggers 'Age Changed' life event for prmiary work relationship only Content (required): Hello, We have employees enrolled in medical pla…
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Benefits HDLSummary: Participant and Dependent Enrollment HDL Content (required): Hi, I'm trying to load participant enrollment data through HDL using ParticipantEnrollment.dat. But…
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How to modify text added at plan level at Benefit enrolment page.Summary: We are trying to modify the text available at Benefit enrolment page which is applicable to specific plan. Note : we have already tried at edit pages using sand…
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EE's Medical Enrollment End Dated After Processing Salary Change Life EventSummary: EE's Medical Enrollment End Dated After Processing Salary Change Life Event. The EE was enrolled in the 'Aetna HMO Medical Plan: Employee + Child(ren)' and a sa…User_2025-02-06-12-16-57-917 22 views 0 comments 0 points Started by User_2025-02-06-12-16-57-917 Benefits
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How are you running open enrollment for new hires after the event period closes?Summary: We running the open enrollment event for new hires after the period ends we are unable to make elections to open enrollment for them Content (required): Our OE …User_2025-02-05-20-24-10-848 32 views 10 comments 0 points Most recent by User_2025-02-05-20-24-10-848 Benefits