Benefits Service Center
Discussion List
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Evaluate and close the Life Event automaticallyHello, I would like to Set up all salary life events to be evaluated for all P/T and F/T employees and the same for termination life events for all employees that includ… -
Is it possible to have a benefit election begin and end on the same day?Summary: We have an employee who terminated 12/30/21 as a regular employee and became a retiree on 12/31/21. Open Enrollment benefits for all employees and retirees for … -
Program Display SequenceHello, We have multiple programs and after 23B the Display sequence of the programs has been changed in Benefits Service Center page. Seems too the program display has b… -
Benefits Service Center - List of people does not match countSummary: List of names in Person Search does not match quantity seen on Benefits Service Center page. I made adjustments to the ORA_BEN_RESP_SUMMARY lookup, thinking it …
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Benefits: Your Total Cost Each Pay Period is displaying zeroSummary: Hello we're facing an issue. The 'Your Total Cost Each Pay Period' at the top of the page is displaying as zero. (See screenshot) The amount chosen in the optio…
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How to trigger life Event when contract type is changedSummary: I have a requirement to trigger life event when person's contract type is changed. I used 'Person Change Causes Life Event' fast formula in data changes with/wi…
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Termination of Benefits - Multiple AssignmentsSummary: Our client has employees who have a FT assignment and a contingent assignment. FT assignment is benefit eligible. The employee wants to terminate FT employment … -
Benefits: How to hide 'Your Total Cost' for one program only?Summary: Hello, We have created many benefit programs. However for only one program, we want to hide 'Your Total Cost'. So for other program it should be visible. Can so…
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Be able to approve dependent documents from screen that you view documentsSummary: Customer would like to be able to preview documents from the approve document details page Content (required): Currently, reviewing documents that are added for…
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Benefits:Participation Error for New Hire Life EventSummary: Hello, we've been getting the following error for a New Hire Life Event. 'The participation process retrieved no compensation objects based on the selection cri…
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Benefits Life Event reprocessing going back more than 6 monthsSummary: Due to some data entry issue back in Feb, 2021 (early benefit deduction), the EE should be getting back a retro deduction. It only came to our attention recentl…
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Disable National ID as not Required while adding People to Cover after 23B updatesSummary: Whenever a new contact is added through "People to Cover" under Benefits, the National Identifier is marked as "Required". This was not the case before 23B. How… -
Benefits: Issue with Benefit RoleSummary: Hello we have created a copy of the role 'ORA_BEN_BENEFITS_SPECIALIST_JOB'. Actually, our objective is to remove role or privileges which gives access to salary…
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Benefits: Licensing & UsageSummary: We are specifically looking for any additional licensing that we must opt for and the usage of Benefits module Content (required): We have license for and are c… -
Benefits: When creating data role, there is no position security profileSummary: Hello we have created a copy of the role 'ORA_BEN_BENEFITS_SPECIALIST_JOB'. Now when creating its data role, there is no position security profile. Can someone …
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HDL to delete life eventsSummary: HDL to delete life events Content (required): Hi Team, Greetings! Please share if anyone has HDL approach for deleting life events for multiple employees. Thank… -
Benefits: Collapsing Life EventsSummary: Hello, We have a requirement which perhaps include the use of collapsing life events. Actually We have two programs. Program 1 - Company Car (People are enrolle…
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Need sample Fast formula code for the "Coverage Sequence Limit"Summary: Need sample Fast formula code for the "Coverage Sequence Limit" Content (required): Need sample Fast formula code for the "Coverage Sequence Limit" Version (inc…
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Can a rule be added to an item in a drop down list?Summary: Trying to determine if an item within a drop down list can be restricted so that only certain persons can see it? Content (required): We added Deceased Spouse/D…
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Unable to close action item when life event is in closed statusSummary: We are trying to close the action item via Manage Action item process but unable to close as getting warning in log file No Life event found in started status f…
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Benefits: Benefit Tile not appearing in self-serviceSummary: Hello, we're moving setup from Dev to Test environment and with the custom employee role; In Me Tab, we cannot see benefits tile. We have reviewed this document…
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Benefits: How to remove annual amount for a specific program only?Summary: Hello, Our client wants to remove annual amount of a rate displayed on the enrollment page for a specific program only. We have created many programs but only f…
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Mass correct Original Enrollment DateSummary: we need to correct the Original Enrollment date for group of employees. Is there a way to bulk correct for employees with life events already closed and not dis…
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How to Terminate Dependents when employee is Terminated?Summary: Hi Experts, we have an issue with contacts being active after the employee is terminated, can I know how this can be tackled? basically, we are having issues wi…
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Ideas for uploading documentation for Divorce, Loss of CoverageContent Any ideas on how to have the employees upload certification for Divorce and Loss of Coverage life events considering the severe (frustration speaking :( ) limita…
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Not able to process additional life events with an open Action Item that suspends enrollmentSummary: Infoblox has Voluntary Life - Employee and Voluntary Life - Spouse/Partner plans that require EOI for any increase in coverage amount. We have configured Benefi…
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Benefits: Cannot delete an Unrestricted Life Event that is in 'Added' StatusSummary: Hello, As a benefit specialist, we're unable to delete an unrestricted life event that's in Added Status. Refer to below screenshot. Can Someone advice on how t…
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Can we use Benefits Alert for life events except Open Enrolment?Summary: Business want employees to received Alert when there is pending actions for life events (not only open enrolment). Content (required): For life events like "Add…
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Benefits: The date of birth is later than the start date of the person recordSummary: Hello, We have added 'Expected Child' as a contact relationship in the list. This relationship allows a person to create a contact (Expected Child) and not spec…
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Benefits: With new unrestricted life event, existing options are uncheckedSummary: Hello, We're facing an issue with our unrestricted program. The issue is that the benefit specialist enrolls the employee in the unrestricted program with optio…