Benefits Service Center
Discussion List
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Open Enrollment FSA Rate UpdateHello All, Help please! We in the Open Enrollment window and need to update the FSA rate for all employees to 3200 for 2024, what is the best way we can do this without … -
How to restore new Hire life event voided by mistakeSummary: One of our New Hire life event was Backed out by mistake, how can we restore the New Hire event. All his Benefits selections are not showing up anymore. Content… -
Enrollment Window started outside of open enrollment period dates in errorWhen running the Evaluate Scheduled Event Participation process in DEV environment during the trial testing of open enrollment, employees processed as expected. However,… -
Benefits: Show dependent plan only when a contact is addedSummary: Hello, we have the following requirement: If employee does not have any contact --> only employee plan shows If employee has a contact e.g spouse --> then when …
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Only allow to enroll into Spouse Supplemental Life, If Employee is enrolled in Supplemental LifeWe have 3 plan types (Employee Supplemental Life, Spouse Supplemental Life, Child Supplemental Life) Requirement is Employee should only be able to enroll into Spouse or…
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Can we add Accept and Decline buttons in Enrollment Authorization section in enrollment confirmationOracle Cloud Benefits / Fusion Oracle Fusion Cloud Applications 23D (11.13.23.10.0) Currently Accept and Decline buttons appear when employees start making the enrollmen… -
Place informational icons on people to cover pageSummary: Hi Team, How to add the informational icon and pop up message like in below screenshot on People to Cover page. Could you please provide the steps to achieve it…
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Provide Benefit billing statement RTFSummary: Need Benefit billing statement RTF Content (required): RTF of Benefit billing Version (include the version you are using, if applicable): Code Snippet (add any …
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If a salaried new hire has benefits starting on 12/01/2023, will they move to 2024Summary: if a salaried new hire has benefits starting on 12/01/2023, will these elections be captured and carried over to 2024 Content (please ensure you mask any confid…
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How to customize the delivered ACA eligibility process extract?Summary: Our client wants to customize the delivered ACA eligibility process and wants to add or remove a few columns. Ex: SSN, Supervisor, Department, etc. This has a J…
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Benefit enrollment PRINT Option not workingSummary: Print Button to download benefit enrollment summary is not working. Expectation is it must direct to a PDF with Benefit Summary. We have attempted : Fusion Bene… -
Unable to End-Date Previous DependentSummary Remove the contact as a dependent or a beneficiary from all benefit plans before end dating. Contact your benefits administrator for assistance. (PER-1531463)Con… -
Pending Action TileHello All, I deleted the below image in the Pending action structure, how can I add it back? help! please Thanks
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Restrict Enrollment into multiple benefits programsWe have a requirement that an employee is eligible for three different health programs (X,Y,Z) and he can chose to enroll in one of the programs. If the employee does no…
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The date of birth is later than the start date of the person recordSummary: Hello, In the relationship list for a contact, we have added an option named 'Expected Child'. So when an employee creates a contact of this type, he does not s…
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HSA calculated incorrectly for an employeeSummary: HSA is getting calculated incorrectly Content (required): While testing Open Enrollment event we have identified that the HSA is calculating incorrectly for one…
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Restricting employees to submit a higher option during open enrollmentSummary: Possibility of restricting employees to submit for a higher option Content (please ensure you mask any confidential information): Hi Team, We have 11 options fo…
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How to clean out pending action items for inactive employees?Summary: I need to clean out the inactive employees who are in the 'People with Pending Actions' items but do not has any action items on them. I have tried various batc…
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Plan that was set to inactive for upcoming year is still showing in Benefit summary .How do we end dSummary Old Plan in Benefit program was inactivated with session effective date 01/01/2021 ,but it still appears in Benefit summary pageContent Hello All, We have a new … -
Why are action items an additional step for users after enrolling in benefits? Are they necessary?I have not been able to understand why action items are a necessary step for users in benefits. It would be much easier for the user if they were required to upload the …
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Need help on Voluntary AD&D PlansSummary: In Life Insurance, when employee select select Voluntary Employee Life Plan what ever coverage they are selecting in VEE, same need to select in Voluntary Emplo…
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Is it possible to add side menu under Benefit Administration > EnrollmentSummary: Is it possible to add side menu under Benefit Administration > Enrollment Content (please ensure you mask any confidential information): Hi, I'm looking to add …
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Adding new contacts/dependents not allowing Family OptionSummary: We have the eligibility that If Employee has no dependents , Employee will see only 1 option "Employee Only" .If Employee has Spouse (Employee will have Employe…
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How to Paused a Life EventIs it at all possible to pause a life event that’s in a “Enrollment window started” status long enough for another life event to be triggered and evaluated to a “Proces…
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Remove End Date on Benefit OptionSummary: Benefit Options were end-dated. Need to remove the end-date OR be able to add back the applicable plan as of the next day. Content (please ensure you mask any c… -
Pet InsuranceSummary Has anyone added a benefit of "Pet Insurance" and offered it to your employees for their petsContent Has anyone added a benefit(s) of pet insurance and offered i…
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Need to update sender mail id for Benefit open enrollment alertsProblem : We have configured Benefit open enrollment alerts in TEST instance. We need to update sender mail id for Benefit open enrollment alerts. Current sender mail ID…
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How to add a Count down clock for Open EnrollmentHello All, How do I add an Open Enrollment count down clock?
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Open Enrollment Hours Remaining Countdown IncorrectSummary: Open Enrollment Hours Remaining Countdown Incorrect The open enrollment countdown was correct when it was counting down the remaining days to make elections but… -
How to mass refresh benefit relationship for inactive employees(current ex employees)?Summary: We have a requirement that the inactive employees( current ex - employees) also will be having some benefits plan enrollment, as there is a mass loading of inac…