Benefits Service Center
Discussion List
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How to clean out pending action items for inactive employees?Summary: I need to clean out the inactive employees who are in the 'People with Pending Actions' items but do not has any action items on them. I have tried various batc… -
Plan that was set to inactive for upcoming year is still showing in Benefit summary .How do we end dSummary Old Plan in Benefit program was inactivated with session effective date 01/01/2021 ,but it still appears in Benefit summary pageContent Hello All, We have a new … -
Why are action items an additional step for users after enrolling in benefits? Are they necessary?I have not been able to understand why action items are a necessary step for users in benefits. It would be much easier for the user if they were required to upload the …
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Need help on Voluntary AD&D PlansSummary: In Life Insurance, when employee select select Voluntary Employee Life Plan what ever coverage they are selecting in VEE, same need to select in Voluntary Emplo…
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Is it possible to add side menu under Benefit Administration > EnrollmentSummary: Is it possible to add side menu under Benefit Administration > Enrollment Content (please ensure you mask any confidential information): Hi, I'm looking to add …
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Adding new contacts/dependents not allowing Family OptionSummary: We have the eligibility that If Employee has no dependents , Employee will see only 1 option "Employee Only" .If Employee has Spouse (Employee will have Employe…
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How to Paused a Life EventIs it at all possible to pause a life event that’s in a “Enrollment window started” status long enough for another life event to be triggered and evaluated to a “Proces… -
Remove End Date on Benefit OptionSummary: Benefit Options were end-dated. Need to remove the end-date OR be able to add back the applicable plan as of the next day. Content (please ensure you mask any c… -
Pet InsuranceSummary Has anyone added a benefit of "Pet Insurance" and offered it to your employees for their petsContent Has anyone added a benefit(s) of pet insurance and offered i…
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Need to update sender mail id for Benefit open enrollment alertsProblem : We have configured Benefit open enrollment alerts in TEST instance. We need to update sender mail id for Benefit open enrollment alerts. Current sender mail ID…
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How to add a Count down clock for Open EnrollmentHello All, How do I add an Open Enrollment count down clock?
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Open Enrollment Hours Remaining Countdown IncorrectSummary: Open Enrollment Hours Remaining Countdown Incorrect The open enrollment countdown was correct when it was counting down the remaining days to make elections but… -
How to mass refresh benefit relationship for inactive employees(current ex employees)?Summary: We have a requirement that the inactive employees( current ex - employees) also will be having some benefits plan enrollment, as there is a mass loading of inac…
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Feasibility to make Contingent Workers eligible for Benefit Enrollments in OracleIn Oracle, Contingent workers are not eligible for Benefits. However in Malaysia as per norms contingent workers are entitled to benefits in organizations. Hence we need… -
Life Event Processing Enrollment DatesSummary: Only for Termination and New Hire Life Even I want to trigger the following condition. If an employee is terminated on the 1st of the month, their coverage (and…
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Terms and conditions check box in benefits planSummary: Hi Experts, we have a requirement to create a check box for terms and conditions while electing the HSA plan. Has anyone done this before? Thanks, Naveen Conten…
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Requirement to enforce Waiting Period Rule on selected plans with enrollment opportunitySummary: Following is the requirement where we are trying to use the delivered 'Satisfied Waiting Period' Temporal Life Event. Depending on the eligibility class, we hav…
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Anyone using the New Benefits Alerts?Summary Anyone using the New Benefits AlertsContent Hi, I was wondering if anyone is using or planning to use the new Benefits Alerts. We are thinking about it, but I ha…
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Unable to hide few fields from Contacts screen using personalization in BenefitsSummary: Unable to hide few fields from Contacts screen using personalization in Benefits Content (required): We have a requirement to hide below fields from Contacts cr…
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Incorrect HSA rates.Summary: HSA rates are not calculating as expected. If I select $5000, it's showing $416.6 pay period. Calculation is based on employee pay frequency. (this is correct).…
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Do you want to identify any data issues prior to running Benefits Open Enrollment?Summary: We can help! Camptra Technologies recently hosted a HCM Cloud Benefits Health Checks & Open Enrollment Audit Report webinar. You can review the webinar here:…Megan Ketter | Camptra Technologies 193 views 6 comments 6 points Most recent by Megan Ketter | Camptra Technologies Benefits -
Benefits: There was a problem processing this personSummary: Hello, We're facing the error when adding an unrestricted life event. Please advice. Thanks Content (required): Version (include the version you are using, if a…
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Any way to make the representative link in Me - Benefits -Need Help? Contact Us NOT a hyperlink?Summary: Is there a way to make the persons link in Need Help? Contact Us NOT a hyperlink? Customer doesn't want the employees to access HR's Public Info and if they do …
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How to handle successive life events if the pending action exists?The customer does not want to keep a due date for the certification and so there is lot of pending action items exiting for employees and they want to handle the success…
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Divorce Life Event showing DP Affidavit documentHello Anyone encountered this while testing 23C release for the Divorce life event. The system is suspending the record successfully, however one of the documents is loo…
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How to change Open life Event to Open EnrollmentHello, Is it possible to change the Open life event label to Open Enrollment? Version (23C):
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How to calculate retro premium based on salary change for long term disability plan?Summary: We have a requirement to provide retro-active salary increase as of Sept 1 2022 for about 700 Employees. Which is going back more than a year from now. With the…
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How to get Coverage amount entered on screen into Rate Calculation Fast FormulaSummary: We have a requirement where Final Rate = Coverage * Some_DBI. DBI BEN_PEN_BNFT_AMT returns zero on clicking OK. Although it calculates perfectly with the 'Submi…
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Has anyone been able to make the Redwood pages for Benefits work?Summary: I've been trying for some time now to enable, and get to work, the Redwood pages available to benefits. Pages NOT having to do with person data, such as Configu…