Benefits Service Center
Discussion List
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Get Error as 'enrolled in the plan or selected more than the limit of 1 options'Summary: Content (please ensure you mask any confidential information): Below error occurred when evaluating any life event. We have two plans called SHE Plan and OPD Pl… -
New Hire cannot see the ESS Medical OptionsHello Community, We have a new hire that cannot see his option for Medical Program Navigation: Me Tab - Benefits - Start Enrollment - Continue - (Options)- The Medical P… -
Feasibility to modify Benefit Pages without CustomizationSummary: Feasibility to mark fields under New Contact like gender and DOB as mandatory at Benefit Enrollment Level, Before You Enroll stage. Challenge is we cannot use S… -
Biographical Info section not showing up for the Contact under People To Cover in Benefit SummarySummary: For one of the contacts, I am not able to see Biographical info section while I was able to view this section for other contacts. Any thoughts why I am not able… -
Pending Actions - EOI & Affidavit formsSummary: Looking for advice on how other companies make the process smoother for employees to see and review any of their pending actions, such as marriage certificate, …Jason Bender - Estes Express Lines 31 views 5 comments 0 points Most recent by Durga Prasad Arsid-Oracle Benefits
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How do I create a Deep Link to the Enrollment Benefit Summary pageSummary: After I click on my person number in my analysis, I would like to be directed to the Enrollment Benefit Summary Page. After doing some research, it states Deep … -
What are the steps to add the 'Documents of Record - HR' tile under 'Ben Admin'?Summary: What are the steps or where is the documentation to add the 'Documents of Record - HR' tile under 'Benefits Administration' Version (include the version you are… -
Running Prepare Enrollment Batch in Workbook is removing enrollmentsSummary: Running Prepare Enrollment Batch in Workbook is removing enrollments that are not part of the load Content (please ensure you mask any confidential information)… -
Need help in identifying table which stores dependent line number informationSummary: We are loading benefits dependent information using DependentEnrollment.dat file. In DesignateDependent File Discriminator , we've line number attribute. we wan…
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Benefit Group for New HireSummary: How can we assign Benefit Group during New Hire entry We are planning to use Benefit Group as eligibility criteria. we can enter the Benefits group in Benefits …
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Feasibility to set priority of plans in Credit consumption under Benefit Flex Credit PlanSummary: Seeking inputs on feasibility to set priority in system to felicitate credit deduction in set order, eg. first consume flex credits for Medical Plan, followed b…
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Life Event should auto-trigger when Dependent Turning Age 26Summary: We have a requirement that the dependent coverage, due to overage (26), should end at the end of the month in which they are turning 26. Dependent Age out Life …
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Interpretation of Oracle Document Benefit Flex Credit Rate Creation Steps and NavigationSummary: In setup of Flex Credit Plan, as per Oracle Documents the steps to create a Rate is as below , however upon navigating in system we get stuck at this error desp…
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How can we make a Benefits Manager data role that is View All EXCEPT for self?Summary: I've attempted several times to make a custom Data Role from the delivered Benefits Manager Job Role. When creating the data role, I use View All... for all ite… -
Removing Benefit Tiles from Employee Self ServiceSummary: Seeking insights on best ways to remove non required tiles from Me> Benefits. Suggestions are welcome from Role and well as customization perspective Content (p…
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Read Only/View Only Job Roles - Benefits and PayrollSummary: Read Only/View Only Job Roles - Benefits and Payroll Content (please ensure you mask any confidential information): Hi All - I am looking for developing job rol…
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How to Hide Annual Rate in Benefit Self Service for specific program.Summary: I want to hide the annual amount for specific program on self service page, I have tried with "#{bindings.DisplayName.attributeValue != 'Benefits Program'}" el …
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How to restrict benefits access to certain AORs?Summary: We have two delivered benefits roles and two copied versions of those roles. The two delivered roles are Benefits Admin View all and Benefits Manager View all. …
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Coverage Start Date to be 1st of the next month after 30 days of employmentSummary: I have a business requirement for the New Hire LE to drive a Coverage Start Date of the 1st of the next month AFTER 30 days of employment have been completed. T…
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Benefits Self-Service Page: Missing TilesSummary: Hello, As per the below screenshot, all the tiles are missing. Please advice on how to resolve the issue. Thanks Content (please ensure you mask any confidentia…
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How to deselect an option while making elections automatically as soon as another Option is chosenSummary: Scenario: While making benefit elections, despite setting option level restriction, system is allowing to select multiple options on screen (validation shows ef…
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Feasibility to configure Hours Purchase Benefit Rate CalculationSummary: Suggestions are welcome on Benefit Rate Calculations that are derived from Number of Hours as inputted by worker while making elections: User to input number of…
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Feasibility of Rate Calculation (Multiplication and Subtraction Parallel Method)Summary: Rate must be calculated as (75 percentage of Salary Minus 5000 Pound Sterling)- Resultant must give Rate amount Rate Amount = {75% of Salary - 5000 Pounds} Cont…
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Evaluated Life Event HistorySummary: Is there a way to pull all historical Life Events on an employee? We specifically want to find evaluated Life events that are not closed. Content (please ensure… -
Pending Action not showing New Hire dependentHello Community, I have a new hire who is trying to enroll his dependents, one of the dependents, Child1 is not showing up in a pending action to request documentation. …
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Unable to add a child or trigger depends drops after Open enrollmentSummary: When adding a new born Child after open enrollment, Employee plus family option not visible. Open Life Event Processed Date = 1/1/24 Add a child LE processed da…
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Adding the Communication Information (Phone Number) in Benefits Self Service and Benefits Service CeSummary Directions on how to use Sandbox to add a contact's phone number and email and other communication information in Benefits Self Service and Benefits Service Cent… -
Hire Potential Life event not detected for new hires loaded from HDLHi We are seeing issue where Hire potential life event is not getting detected when a new Hire is loaded via HDL (bulk/ single EE). However, when we Hire an EE manually …
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How do I batch back out unrestricted recalculation life event?Summary: How do I batch back out unrestricted recalculation life event? I can manually remove but the volume is too high to do manually and seeking a batch process solut…
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We need a new field in primary care physician tile under Me->BenefitsSummary: We need a new Field in Primary care Physician tile under Me->Benefits. One of our customer need to add a new field under Primary care physician with a free text…vemuri Krishna Vinyasa-Oracle 31 views 4 comments 0 points Most recent by vemuri Krishna Vinyasa-Oracle Benefits