Benefits Service Center
Discussion List
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Pending Action not showing New Hire dependentHello Community, I have a new hire who is trying to enroll his dependents, one of the dependents, Child1 is not showing up in a pending action to request documentation. … -
Unable to add a child or trigger depends drops after Open enrollmentSummary: When adding a new born Child after open enrollment, Employee plus family option not visible. Open Life Event Processed Date = 1/1/24 Add a child LE processed da… -
Adding the Communication Information (Phone Number) in Benefits Self Service and Benefits Service CeSummary Directions on how to use Sandbox to add a contact's phone number and email and other communication information in Benefits Self Service and Benefits Service Cent… -
Hire Potential Life event not detected for new hires loaded from HDLHi We are seeing issue where Hire potential life event is not getting detected when a new Hire is loaded via HDL (bulk/ single EE). However, when we Hire an EE manually …
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How do I batch back out unrestricted recalculation life event?Summary: How do I batch back out unrestricted recalculation life event? I can manually remove but the volume is too high to do manually and seeking a batch process solut… -
We need a new field in primary care physician tile under Me->BenefitsSummary: We need a new Field in Primary care Physician tile under Me->Benefits. One of our customer need to add a new field under Primary care physician with a free text…vemuri Krishna Vinyasa-Oracle 34 views 4 comments 0 points Most recent by vemuri Krishna Vinyasa-Oracle Benefits
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Total Life Event used Year to Date ReportHello All, I am trying to determine a YTD report of all the Life Event that was used , is there a report out there? any help would be appreciated ! Version 23D Thanks, G…
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Dependents not seen in People to CoverSummary: Benefit admin walked an employee through adding contacts, and then designating them as dependents for elections about a month ago. Today, the employee reached o…
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LE event to show transfer and benefit eligible dateSummary: What LE would take place when a employee changes position under the same assignment and goes from a non benefit eligible role to a benefit eligible role? Conten… -
To fetch employees who have made elections as part of open enrolmentLife event of open enrolment is assigned to all employees. Do we have any flag or identifier in UI in order to know whether employee has made elections or not started en…
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Recommendations to manage interfering life events during Benefit Open EnrollmentsSummary: If Life Events like Marriage, Child Birth occur during Benefit Open Enrollment Window, the this backs out the existing life event. This causes conflict in syste…
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Benefits: Created New Open Period but when enrolling it goes to processed and closedSummary: Hello, We have created a new open period as per the below screenshot. Enrollment start date is 4/12/23 and ends on 15/12/23. However, when assigning the new ope…
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Open Enrollment reportsSummary: We have Open Enrollment in Progress. Our business is asking for some kinds of metrics like How many employees enrolled per week. How many employees have not yet…
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Open Enrollment FSA Rate UpdateHello All, Help please! We in the Open Enrollment window and need to update the FSA rate for all employees to 3200 for 2024, what is the best way we can do this without …
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How to restore new Hire life event voided by mistakeSummary: One of our New Hire life event was Backed out by mistake, how can we restore the New Hire event. All his Benefits selections are not showing up anymore. Content…
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Enrollment Window started outside of open enrollment period dates in errorWhen running the Evaluate Scheduled Event Participation process in DEV environment during the trial testing of open enrollment, employees processed as expected. However,… -
Benefits: Show dependent plan only when a contact is addedSummary: Hello, we have the following requirement: If employee does not have any contact --> only employee plan shows If employee has a contact e.g spouse --> then when …
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Only allow to enroll into Spouse Supplemental Life, If Employee is enrolled in Supplemental LifeWe have 3 plan types (Employee Supplemental Life, Spouse Supplemental Life, Child Supplemental Life) Requirement is Employee should only be able to enroll into Spouse or…
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Can we add Accept and Decline buttons in Enrollment Authorization section in enrollment confirmationOracle Cloud Benefits / Fusion Oracle Fusion Cloud Applications 23D (11.13.23.10.0) Currently Accept and Decline buttons appear when employees start making the enrollmen… -
Place informational icons on people to cover pageSummary: Hi Team, How to add the informational icon and pop up message like in below screenshot on People to Cover page. Could you please provide the steps to achieve it…
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Provide Benefit billing statement RTFSummary: Need Benefit billing statement RTF Content (required): RTF of Benefit billing Version (include the version you are using, if applicable): Code Snippet (add any …
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If a salaried new hire has benefits starting on 12/01/2023, will they move to 2024Summary: if a salaried new hire has benefits starting on 12/01/2023, will these elections be captured and carried over to 2024 Content (please ensure you mask any confid…
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How to customize the delivered ACA eligibility process extract?Summary: Our client wants to customize the delivered ACA eligibility process and wants to add or remove a few columns. Ex: SSN, Supervisor, Department, etc. This has a J…
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Benefit enrollment PRINT Option not workingSummary: Print Button to download benefit enrollment summary is not working. Expectation is it must direct to a PDF with Benefit Summary. We have attempted : Fusion Bene…
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Unable to End-Date Previous DependentSummary Remove the contact as a dependent or a beneficiary from all benefit plans before end dating. Contact your benefits administrator for assistance. (PER-1531463)Con… -
Pending Action TileHello All, I deleted the below image in the Pending action structure, how can I add it back? help! please Thanks
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Restrict Enrollment into multiple benefits programsWe have a requirement that an employee is eligible for three different health programs (X,Y,Z) and he can chose to enroll in one of the programs. If the employee does no…
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The date of birth is later than the start date of the person recordSummary: Hello, In the relationship list for a contact, we have added an option named 'Expected Child'. So when an employee creates a contact of this type, he does not s…
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HSA calculated incorrectly for an employeeSummary: HSA is getting calculated incorrectly Content (required): While testing Open Enrollment event we have identified that the HSA is calculating incorrectly for one…
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Restricting employees to submit a higher option during open enrollmentSummary: Possibility of restricting employees to submit for a higher option Content (please ensure you mask any confidential information): Hi Team, We have 11 options fo…