Benefits Tips
Discussion List
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Proof of Good Health certification for the Voluntary Employee Insurance Plan under the Marriage LESummary: Hi Team, Hope you are all doing good. We have a scenario where Prior to the life event, employee had voluntary coverage for $250k (this has already been approve… -
Benefits not pulling through OTBI reportSummary: We are not passing Benefits values through Payroll. This is the set up And it is pulling values for the employee in the front end as well (Benefits Service Cent…
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Pending action item-Document mandatory error.Summary: In the Responsive User Interface (RUI), when a pending action item was generated, administrators had the ability to approve or deny the action item directly fro…
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Enroll in Benefits for Open Enrollment change elections screen to elect dependents isn't popping upSummary: I have set up Open Enrollment and testing. I have Medical, Dental and Vision set to Enrollment Rule - Current can keep or choose; new can choose and Default New…
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Open life event getting processed and closedSummary: Hi Team, We have an Open Enrollment scheduled from 10/20/2025 to 11/07/2025. However, while adding the event open, it throws an error stating "Processed and Clo…
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Fast formula to check new hire/rehire for pending workerWe have to write a Fast formula which would check if an employee is hired for the first time. The employees are hired through ORC, and always a pending worker first, so …
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Open Enrollment for 2026 using non-Redwood pagesSummary: We are planning to deploy Redwood Benefits pages after our Open Enrollment period in November, and looking for input. Content (please ensure you mask any confid… -
How to Add Guided Journey at benefit Enrolment pageSummary: We are in middle of Benefit implementation, one of our requirment is to configure guided journey at variouse level of benefit enrollment page. Me→Benefits Me→Be… -
Spouse coverage must be under or match the employee coverage (up to 500k)Summary: Hi Team, Hope you’re all doing well. I’m reviewing an issue in Production where the Voluntary Spouse Insurance Plan is allowing spouse coverage to be more than …
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Default Enrollment Fast Formula IssueSummary: Hi All, MY FF Is not working , Employee is getting defualted to same option its not selected to new option, anyone can help on this please Thank you. Fast Formu…
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Life event triggers everydaySummary: We have a person selection formula to trigger a life event. We do not have data changes setup; we will only trigger the life event using the scheduled process '…
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Update HSA Maximums no updating for Open EnrollmentSummary: I am working on Open Enrollment and am updating the new amounts for the new HSA amounts of $4,400 and $8,750. I have updated the Coverage amount for the Employe…
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Unable to find the type 'Derived age' when create life eventWe have a requirement to differentiate the 'Age Changed' Life event for different ages. So, we decided to create a similar 'Age Changed' Life event. When I try to create…
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Is it possible to add different annual contribution limit in the HSA calculatorIs it possible to add different annual contribution limit for age
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Default Benefit relationships page rehire or global transferWhen an employee is rehired or global transferred, Default Benefit relationships is showing older relationships although there is an LOV where you can select the most cu…
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25C OTBI Report on Enrollment QuestionnaireSummary: The new Redwood enrollment pages will provide an opportunity for an Employer to place a questionnaire to survey their employees at the end of the Redwood Self-S… -
Configuration setup for EOI(Evidence of Insurability) requirementSummary Configuration setup for EOI(Evidence of Insurability) requirement - 20DContent Optional Employee Supplemental Life Insurance Looking for configuration setup that…
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Life Events for Death of Dependents (Only Children+Spouse)- Using Related Person ChangesSummary: Hi Team, We are creating a new Life event Death of Dependent(Only Spouse and Children) We are trying to achieve this by using Related Person Changes -Data Chang…
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Benefits Plan name display option in Benefits Resource alert mailSummary: We have an existing custom Benefits alert emails that is send for benefits eligible new hires details life event enrollment window dates and links. Do we have o…
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Redwood pages navigation for 'Plan Configuration' and 'Evaluation and Reporting'Do we have Redwood pages for Plan Configuration and Evaluation and Reporting under Benefits Administration?
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How to make different look and feel of Benefits summary page based of different BUOn the Benefit summary screen, using Redwood , the Canada business unit is asking for some of the customization that is available for the US business unit, but it's not …
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Redwood Ben Self-Service Employee Resources - share ideas of using pageSummary: Hi, we are preparing to roll out Redwood for Benefits and want to utilize the Employee Resources page (quick actions) on the Benefits Self-Service page. Can oth…
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Can Text(dynamic message in the Enroll now section)before Start Enrollment button be customized?Can the text above start enrollment button be customized in employee self service?
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Trigger Loss of Eligibility LE on the actual Dependent Age Out DateHi Experts, We're using the "Revaluate Designee Eligibility" batch process, which triggers the Loss of Eligibility Life Event for the employee as of the date the depende…
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Override eligibility feature is not available in RedwoodSummary: Override eligibility feature is not present in redwood.Can we expect the functionality in future release ? Content (please ensure you mask any confidential info…
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Getting error when trying to disable beneficiary set upSummary: Hi Team, When tried to disable the beneficiary set up for existing Health saving account(HSA ) getting below error. You can't deselect the Allow self to be desi…
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Extra Input Fast formula to Add Recovery Period as InputHi, I'm trying to add an 'Extra Input' fast formula to use an additional input value called 'Recovery Periods', based on option names. However, I keep encountering a syn… -
Enabling veteran self identification status and to personalize a text under demographic sectionSummary: I'm trying to enable a Legislative Info - DFF under demographic section but unable to view in the section.Also I'm trying to insert a personalized text using gu…
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Benefits plan should appear on employee summary page but not in employee enrolments page.Hi Team, Our customer requesting that benefits plan should appear on employee summary page but not in employee enrolments self-service page). we have turn off option 'Vi…
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Benefits Alert - Email BCC optionSummary: Our system currently sends new hire benefits enrollment alerts to both the new employee's work email and the benefits administrator's email inbox. We'd like to …