Benefits Configuration
Discussion List
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How can we hide the Life Event enrollment banner countdown on Redwood ?Summary: We’re using Oracle Fusion HCM Benefits – Redwood Self-Service. During an Enrollment window, the landing page banner displays a message such as “Your enrollment … -
Need to hide 'No items to display' under 'Before you enroll' 'Get to know your benefits'Summary: How to hide 'No items to display' under 'Before you enroll' 'Get to know your benefits' Content (please ensure you mask any confidential information): Version (…
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HSA Element Entry IssueWhen we back out any life event, such as an HSA Event, Salary Change, or Admin Event, the newly created HSA element entries are removed from the system. However, the pre…
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Benefits Admin is not able to choose a dependent to enroll into a planSummary: When enrolling an employee to a plan as Benefits Admin, there is no option to choose a dependent even though Admin has access to all dependents/contacts Content…
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Termination Life event triggered against Global transferred Legal EntitySummary: We have below requirment for global transfer from Country A to Country B. Termination Life event to be processed in Country A as of last working day in Country … -
Post Enrollment Survey ResultsSummary: Where can we find the survey results once an employee completes the post enrollment survey in ESS? I do not see it in the Benefits Admin area and tried to creat…
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Is there any way to make one benefit plan enrollment options read only for employee self service ?Summary: We have a requirement to enroll employee into a plan and options based on enrollment rule but employee can't make any changes in that specific plan from self se… -
Future-Dated Group Life Coverage Not Recalculating After Salary ChangeSummary: I am facing an issue with the calculation of coverage amount for the group life insurance plan If the coverage start date is in the future for the existing enro…
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Benefits Vaction Sell- Issues with Plan ProcessingSummary: We are setting up a PTO Sell option during this year’s Open Enrollment cycle and have run into a few key configuration Issues regarding Absences and Benefits in…
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When there is auto enrollment enabled, life event does not give enrollment opportunitySummary: When both the plans in program are auto enrolled then life event will be processed and closed, it will not give opportunity to designate dependent and beneficia…
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Benefits Default Enrollment Process - Option defaulting to No coverage for only 2 optionsSummary: The Loss of Eligibility life event is driven by a FF that correctly evaluates dependent eligibility and then the option switches according to eligibility. When …
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Termination Life Event removes beneficiaries from Life Insurance planSummary: when i ran the Termination Life Event the Coverage end dates seems to be appearing correctly but it removes the beneficiary details from the previous Life Event…
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HSA rates are not calculating properly for new hiresHello everyone, We have a requirement to calculate HSA rates based on the remaining pay periods, ensuring that the calculation considers only 52 weeks and not 53 weeks. …
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Eligibility profile referring prior enrollment doesn't work during Global TransferSummary: We have employers in multiple countries and implementing benefits for Non USA employees in Oracle. We have a 3rd party administrator for USA employee benefits. …
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How to customize the alert of Summary of Elections - Benefits Open Enrollment Alert and New HiresThough we have only one event alert 'Summary of Elections at Open Enrollment' , I have customized the message for our 'Open' enrollment life event. But I am seeing seede…
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Benefits Relationship is blank after 25b updateSummary: Prior to the 25b update, all employees had the correct assigned Benefits Relationship. However post 25b update, it is now blank for all employees and we cannot …
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When client is moving out of Oracle Platform for Benefit module,what all activity we need to performSummary: Our client currently utilises the Benefits module within the Oracle platform. They now intend to transition to a third-party vendor, Benefix, for benefits admin…
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How to detect age change life event when employee turns 65 or 70Summary: We are looking for automatic coverage reduction for employees when they turn 65 and 70. We are using FF in standard coverage which covers the calculations part …
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How to Cancel/Delete Benefits Relationship through Process or HDLSummary: We would require support regarding cancelling or deleting Benefit Relationships for individual employees or for a bulk of employees. Currently, the Benefit Rela…
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Supplemental Spouse Life Insurance - New Enrollment Not Going Into Suspended Status during OESummary: I am working on a Supplemental Spouse Life Insurance plan and facing an issue with the Evidence of Insurability (EOI) suspension processing during Open Enrollme…
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configure enrollment confirmation alert by life event-26CSummary: Hello, we are not able to understand how " configure enrollment confirmation alert by life event" is supposed to work end to end. Oracle document does not conta…
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Summary of Elections at Open Enrollment - Benefits Open Enrollment Alert and New HiresSummary: Summary of Elections at Open Enrollment - Benefits Open Enrollment Alert and New Hires Content (required): We are using the 'Summary of Elections at Open Enroll… -
Benefits AI agent Document tool retrieval failing/InconsistentI've got both agents built from Oracle templates, both pointing to the same benefits document through the same document tool (lookup_benefits_policies). I've asked both …
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How to find out the unprocessed after running the employee event life even participationSummary: Content (please ensure you mask any confidential information): Hi there, We ran the event life even participation as a scheduled job. In the log file, there are…
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Interim is not working when employees switches planHello Team, When an employee moves from Plan A to Plan B, we want the system to suspend the new plan (Plan B) and set the old plan (Plan A) as the interim coverage for a…
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Rate Periodization Formula Behavior for Missed Payroll Deductions During Leave PeriodsHello Team, We have a requirement to stop payroll deductions when an employee goes on certain types of leave. Specifically, HSA/FSA deductions should stop during the lea…
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What is the best way a introduce new options in a plan if old options already in selectedSummary: We have a requirement to add new option names in a plan and end date the existing option codes from plan configuration. We make the Old option inactive from 01-…
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Post enrollment edit formula giving error in wrong Plan without any configruationSummary: We have requirement to create dependency between two plans where option selected in plan P70 depends upon option you already choose in P60. So we have attached …
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Send Benefits Confirmation Statement via Email on SubmissionHi Experts, We have a business requirement where we want to send the Benefits Confirmation Statement or the summary of Benefits which the employee has elected with every…
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Person Benefit Enrollment Report at the Benefits Activity CenterThe client offers benefits across multiple countries and has different benefit programs within a country. An employee can be eligible for multiple benefit programs at th…