Category 276
Discussion List
-
summing up all the columns in a cross tab reportSummary: I want to add the result of all the columns in the pivoted table to a new one, say Total. How do I do that? Content (please ensure you mask any confidential inf…Boby B Jacob 46 views 5 comments 0 points Most recent by James Branston Reporting & Analytics for B2C Service -
How to hide headings in Dashboard filtersSummary: I have created a dashboard with 3 reports. While I run the dashboard, I can see few common filters and one filter from 1 report which is not common separetly. S…Meera Saseendran T 76 views 4 comments 0 points Most recent by Ashutosh_86 Reporting & Analytics for B2C Service -
what is this 3 lines symbol in report buiSummary: Hi, I could see a 3 lines symbol in the report header for a column, which I didnt see before. Please help me to understand what is this used for? Content (pleas…Meera Saseendran T 36 views 3 comments 0 points Most recent by Meera Saseendran T Reporting & Analytics for B2C Service
-
How to filter category dynamically in search filter when a product filter value changesSummary: Product and Category filter in analytics to behave exactly as they behave in workspace Content (please ensure you mask any confidential information): Hello All,…Rakesh Das 57 views 2 comments 0 points Most recent by Rakesh Das Reporting & Analytics for B2C Service
-
Searching Thread for KeywordsSummary: Hello, I have a report that searches the thread of each incident (using incidents.search_thread with the "LIKE" operator) to search for specific keywords. This …Lee Tympanick 39 views 2 comments 0 points Most recent by Ashutosh_86 Reporting & Analytics for B2C Service
-
Average Handle Time for individual agentContent I'm trying to create a report that will show me each individual agent's AHT for chat. I started with a canned report that was intended for showing the AHT for a …User_2025-01-28-05-44-49-224 57 views 3 comments 0 points Most recent by Ashutosh_86 Reporting & Analytics for B2C Service -
how to fetch latest response from threadHi, I need to create a report with latest response send to customer. There are private notes and repsonses. But I need only latest response in report. How to fetch that?…Meera Saseendran T 47 views 4 comments 0 points Most recent by Anuj Behl Reporting & Analytics for B2C Service
-
Hey team I want to create an OTBI reportwhich could pull up the additional info column details from payroll relationship. I have a screenshot showing three fields, and I need to populate their values along wit…Syed Ahmed 2024 27 views 1 comment 0 points Most recent by Tushar G Reporting & Analytics for B2C Service -
Oracle BIP Report Email Delivery to Outlook Distribution ListSummary: We are attempting to use Outlook Distribution listings in report delivery associated with BIP report schedules, but they will not deliver. The jobs complete suc…Jared Custer 89 views 2 comments 0 points Most recent by Jared Custer Reporting & Analytics for Fusion Service -
How to schedule a report to email the report output to the receipientSummary: We need a guidance, as there is a requirement and process needs to be identified that is it possible to generate an standard report output and email the same ou…Muhammad Saleem Zafarullah 149 views 2 comments 0 points Most recent by Nika Gerson Lohman Reporting & Analytics for B2C Service -
REPORT_ERROR_VIEWS_ENGINE errorHello All, I am trying to POST the report results through analyticsReportResults REST APIi. But unfortunately i am facing the "REPORT_ERROR_VIEWS_ENGINE " error .But whe…Kiranprasanna Dhanasekaran 67 views 4 comments 0 points Most recent by Tushar G Reporting & Analytics for B2C Service -
How can we report on Users Last Login Date and Time?Summary: We often has scenarios where workers are terminated in the system after their actual finish date. This means that there is a window where users can access our s…Rebecca Hawker 185 views 1 comment 0 points Most recent by Angel Jimenez-Support-Oracle Reporting and Analytics for HCM -
Analytics Oracle Cloud error HRESULT: 0x800AC472Summary: HRESULT: 0x800AC472 At analytics report export into excel Content (please ensure you mask any confidential information): Has anyone ecountered this error? I tri…
-
Task thread reportHi All, Need to create Task thread(note) report, but i am unable to create custom report its always show incident thread. Filter : Task ID: colum : Task thread Any sugge…Satheesh_sathiz 35 views 1 comment 0 points Most recent by Michelle Akin-Support-Oracle Reporting & Analytics for B2C Service
-
How can I add the current date to the file name on a scheduled reportSummary: I have a user who has a scheduled report which he receives as an excel file that gets forwarded to a Sharepoint directory automatically every day. The issue he …VivTed 188 views 3 comments 0 points Most recent by Shashidhar AM Reporting & Analytics for B2C Service
-
Addins and WorkspacesI need to run a report which shows what all workspaces are having a particular addin.How to find out what all addins are used in a workspace? Regards, MeeraMeera Saseendran T 75 views 1 comment 0 points Most recent by Michelle Akin-Support-Oracle Reporting & Analytics for B2C Service
-
I need to write a custom script in a reportI have a column which will shows some numbers. For example column A 45643746 464734329 Column will be like this. I need to show another column which will be result of co…Meera Saseendran T 33 views 1 comment 0 points Most recent by Anuj Behl Reporting & Analytics for B2C Service
-
ROQL get incident file attachments count for each incidentHi All I Need this below screenshot colums in ROQL query. select subject,ReferenceNumber,fileAttachments. * from Incident i tried the above query but no luck unable to g…Satheesh_sathiz 49 views 1 comment 0 points Most recent by Satheesh_sathiz Reporting & Analytics for B2C Service
-
Knowledge Base Report - answers.updated field no longer workingVersion 23D I have an issue with a KB report where the answers.updated field is not being updated on some KB's and won't show up on the report. Here's the audit log of o…Joe P. 47 views 1 comment 0 points Most recent by Michelle Akin-Support-Oracle Reporting & Analytics for B2C Service -
i need to show only the incident' which having incidents.closed==transactions.createdSummary: What is the condition for show only the incident' which having incidents.closed==transactions.created. Content (please ensure you mask any confidential informat…Meera Saseendran T 36 views 3 comments 0 points Most recent by Meera Saseendran T Reporting & Analytics for B2C Service
-
how to capture case closure done through multi editI need to create a report to capture the details of incidents which are closed via multi edit. How to track this transaction?Meera Saseendran T 35 views 2 comments 0 points Most recent by Meera Saseendran T Reporting & Analytics for B2C Service
-
How to export a Multi Grid FRS report into an Excel where each of the grid is in different sheet?Summary: Had a requirement of having to export a multi grid FRS report into different sheets of the same excel workbook in the same order that the grids are placed in th…Amithhari 68 views 4 comments 0 points Most recent by Baidehi Nanda–Support-Oracle Reporting & Analytics for B2C Service
-
Identify the Data Table and Column for Rule: Case.Email HeaderSummary/Content I am trying to create a report for cases that are coming from a specific email. Beside using the Rule Name (rule_log.rule_name), is there another table c…
-
How to track number of users visiting on any learning item (any offering) ?Summary: Hi experts, is there any way in HCM SAAS product -> Learning module , where for any offering item (any course/activity) , we can track the users who are just vi…
-
report that shows any Due date changes happened after october 1st 2024I need to create a report that shows any Due date changes happened after october 1st 2024. How to track due date changes?Please help. Thanks MeeraMeera Saseendran T 66 views 1 comment 0 points Most recent by Angel Jimenez-Support-Oracle Reporting & Analytics for B2C Service
-
rightnow report dynamic drop downSummary: How to dynamically filter out drop-down values within a Report I have a custom object named StoreUsers with 3 columns: ID, AccountID, Name. I have setup a paren…Elias Papaioannou 104 views 5 comments 0 points Most recent by Nika Gerson Lohman Reporting & Analytics for B2C Service
-
Service usage metrics reports Alert / AutomatedWe are looking for alerts/automation for service usage metrics daily/ monthly for different interfaces. The section in which we are interested in setting alerts are Stor…Rahul Ram 108 views 4 comments 0 points Most recent by Nithin Nassar-Oracle Reporting & Analytics for B2C Service -
Data not showing accurately in the reportHi Team, We have a custom report to see the Agents productivity in the oracle B2C. We are using the incidents, Agents and Incident performance table in the data and usin…Kiranprasanna Dhanasekaran 56 views 2 comments 0 points Most recent by Kiranprasanna Dhanasekaran Reporting & Analytics for B2C Service
-
how to let report only show one record which contains same incident ref?Summary: I have a report with a filter incident.status = solved, so the report will shows solved incident and agent name who solve it, but sometimes incidents reopened a…Laifu 48 views 2 comments 0 points Most recent by Cătălin Hurjui-Support-Oracle Reporting & Analytics for B2C Service