Category 283
Discussion List
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Enable Password Reset from Display ScreenHi, I'm encountering an issue when trying to enable the password reset feature for users from Display screen. An error message appears, "The screen is misconfigured. "Em… -
CX Customer Connect on Field Service: 2/6 @ 3PM ET!Please join us on Thursday, February 6th @ 2PM CT/3PM ET for a live interactive session with our CX SE Solution Experts to ask questions & gain more insight on how you c… -
Alert for Technicians Assigned to Main Activity in Oracle Field ServiceSummary: Subject: Alert for Technicians Assigned to Main Activity in Oracle Field Service Overview: In our project process, Oracle Maintenance Work Order's (WO) operatio…Prashant Pandya 33 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Oracle Maintenance Accelerator Property Setup integration errorError processing message in Invoke upsertMeterProperty Details: ns2:title/ns2:errorCode/ns2:typehttp://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.5Not… -
Optimization routing not assigning activitiesSummary: When there are no activities in routing bucket the optimization routing is triggered but skips. Content (please ensure you mask any confidential information): S… -
How do we regain access if we make a mistake in the OFS login policy and lock ourselves out?Summary: I am currently testing out the IP based login access in the login policy configuration. It looks good so far but my supervisor and I were wondering what would h…
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Handling Multi-Segment Activities in Oracle Field Service Cloud and Maintenance CloudSummary: Product: Oracle Field Service Cloud Title: Handling Multi-Segment Activities and Resource Transactions in Oracle Field Service Cloud and Maintenance Cloud Use C…
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OFS Activity images to upload mobile and maximun sizeSummary: At Oracle Field Service, How many images can be uploaded throught a mobile device camera in an activity and what is the maximum size in pixels? Content (please …
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What syntax do I use to add a form element in an email message?Summary: We want to display (in an email message) the date selected in a form using the date picker field type. Content (please ensure you mask any confidential informat… -
'less than or equal to' custom property validation check on new formsSummary: We are creating new custom activity properties for new forms for our technicians to complete when filling out new customer dockets. We need to be able to add a … -
Activity history not visible for standard actions.Hello All, I am facing issue while accessing activity history. I am not able to see standard actions like "Started, updated, suspended, completed" in history tab. Althou…
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Enable Set Plan in ForecastSummary: Hello Team, As a part of configuring Forecasting, We checked the options to enabling Forecast in Business Rules and Display options, but still the button seems …
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Events REST API to obtain User informationHello! I would like to know if there is an Events REST API to obtain information on: User login/logout User registration, deregistration, modification Role registration,…Rocio Ferrer 23 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Access a technician's "Activate Route" contextHello! I would like to know if it is possible to access the context (screen) of a technician's "Activate route". We need to know who started the technicians' route (whet…Rocio Ferrer 22 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Collaboration Configuration HistorySummary: We have had a few instances of users switching off Collaboration groups. However when running Configuration History via Dashboard we cannot see any reporting on…Neil Atkinson 41 views 3 comments 1 point Most recent by Fernando Parreira-Support-Oracle Field Service
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FCCS: Can the Explore Repository be set to display in the system Home page?Summary: EPM Cloud Financial Consolidation and Close: ASWFCCS Can the Explore Repository be set to display in the system Home page? Do not query in the navigation, direc…Axiya 13 views 2 comments 0 points Most recent by Ashutosh Bhatikar-Oracle Financial Consolidation and Close
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Routing with organizations from a parent bucket to two or more child bucketsSummary: We seek to do routing with organizations from a parent bucket to two or more child buckets, each with a different contracting company, competing with each other…Daniel Lacherra 22 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Reason for the errors (Service Unavailable - Zero size object) and (Session contains no certificate)Can someone give examples of explanations/causes for the following errors when calling the activities endpoint in Oracle Field Service. The occurrence is rare but would …Michael A Tang 147 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Rescheduled Activities are present and showing in the Booked Activities in the QUOTA ConfigurationSummary: Hi Team, We have checked the issue reported by business team for Bin Omran Bucket and investigated, found that as per the slot from 8 AM TO 11 AM, total activit…
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Unable to find Asset Number Property in Asset Detail pluginI am unable to find the Asset Number property in Asset Details Plugin How can i show Install Base Asset Number in Activity?
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Message Scenario NotificationSummary: What is the meaning of the "New" status when a Message Scenario is executed ? Does it mean that the message leaves correctly from OFS and it is the middleware t…
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How to enable Multiple Attachments using fusion attachments?Summary: Hello, Can anyone share the steps or docs to implement multiple attachments feature using fusion attachments option in field service? How to implement this feat…Venkat Malepati 126 views 7 comments 1 point Most recent by Renato Kermentz-Support-Oracle Field Service -
¿Qué afectación causaría la eliminación de Cifrados TLS Obsoletos en los sistemas de producción?Summary: Buen día, Me gustaría conocer qué tipo de afectaciones podrían generarse en los sistemas de producción si se eliminan los cifrados TLS Obsoletos. Esta notificac…
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Unable to create SSO user from API due to password requirementSummary: We are utilizing the HCM-OFS accelerator integration. The resource is successfully created, but when it tries to create a user with a User Type login policy set…
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Is there a way to total up the worked hours of a TechnicianSummary: We are looking at triggering certain message scenarios based on things like a resource's total working time. Essentially we want to trigger a property to be set…
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Routing savings Dollar ValuesSummary: Remove the savings dollar values or fix them to Zero (0) Content (please ensure you mask any confidential information): The routing summary screen displays doll…Hardik Gupta 20 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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communicated windowsSummary: Clearing the Communicated Window properties Content (please ensure you mask any confidential information): When an activity isn't completed the original day tha…Jamie Watson 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
What is the amount of hosted plugiSummary: We are looking for some answers to the following questions please: What is the maximum number of hosted plugins allowed in a given instance? What is the file si…
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Reassign activities between resources to optimize the routes after activities are assignedSummary: Hi Cloud Community! We want to reassign activities to make each resource route optimized when a routing plan runs. For example, if currently there are 3 Resourc… -
Retrigger Field service transactions failed on OICSummary: I would like to inquire about a solution for retriggering events that fail when the OIC environment is down. Currently, if OIC is unavailable, transactions are …