Category 283
Discussion List
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Disable OFSC Notifications for particular action, Is it possible?Need to Disable the notification when the user adds the new note in the plugin? Is it possible to disable the notifications for the particular plugin related Action. -
Function 'IF'Summary: Hello, When I create an activity of type "Bodega", the Address field has to autocomplete with the Address. Is this possible using the IF function in Default Val…
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Why a repeat calendar erase the actual one?As a Clerk, I want to be able to repeat a particular schedule for a field ressource. For exemple, a technician having a schedule for monday to thursday 7am to 5pm, but f… -
Is there any information on how quickly Message Scenarios should process?Summary: Speed of Message Scenario processing times Content (please ensure you mask any confidential information): We have a scenario where an Event integration to a bac…
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Disable Notification inside OFS (notification panel)Hello everyone! Is it possibile to switch off notifications inside OFS? Acting on the mobile settings (device settings > application > Field Service > notifications > do…
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Modify the 60-minute Timeout for a user's login session in OFSSummary: Hello, I would like to know if modifying the 60-minute Timeout for a user's login session in OFS is possible. We are looking for alternatives to the problem tha…
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using service area for work zonesSummary: if we are using service area for work zones. we are using zone key as wam_activity_serviceArea which would contain zone and would be mapped to WACS. for mapping… -
Is there a way to extract the amount of km each field employee traveled for each day?We need to extract this information because it is relevant for paying the field employees. Is there any way to get the exact kilometers traveled on the day?
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Restricción para que los recursos no puedan iniciar una Orden de TrabajoSummary: Buenos días. Quisiera saber si existe alguna forma de implementar una restricción para que los recursos no puedan iniciar una Orden de Trabajo si no se encuentr…
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Capturar el tiempo que dura un recurso en un estadoSummary: Buenos días ¿Es posible capturar el tiempo que un recurso dura en un estado específico si existe un Api o de otra manera se puede capturar, como por ejemplo: Al…
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Inventory fields not auto populated when we select from parts catalogSummary: Hi There, I've been checking on parts catalog in OFS. We all know that once we configure Oracle Fusion Service and Service Logistics connection and select parts…
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Use function in Set Property message scenarioSummary: We have a requirement to provide Technician the option to add a time_increment to the already existing total_wait_time value. Content (required): Can we use Mes…Ionel__Chiujdea 66 views 12 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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ORACLE FIELD SERVICE - CollaborationSummary: Hi, User unable to see helpdesk tab in collaboration chat in OFSC application. Is there any way to add the tab in configuration? same userType is able to access…
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How to capture the logs, monitoring the logs in OFS.Summary:Hi Team, Can you please help me how to capture the logs, monitoring the logs or is there any API to use to capture the logs and monitoring the logs in OFS. Conte…
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Issue with Failure Message Scenarios for Some Activity in OFSSummary:We have checked some Sample Orders, and its receptivity Activity ID, found that message scenarios functionality(Update activity Order) working fine for some orde…
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Notification to administrators for time offSummary: Good afternoon, When a resource finishes its last activity early and has at least 30 minutes to free. Usually the technicians do not inform that they have free …
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Oracle Fusion Page Integration with iframesSummary: Looking for UI element in redwood or traditional framework which allows embedding external pages via iFrames. How to embed external applications in to Oracle fu…
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Just would like to ask if there is any API can be used for Smart Location or technician tracking.Just would like to ask if there is any API can be used for Smart Location or technician tracking.
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Report of rescheduled activitiesSummary: Estimates, Is there any report where I can see all the activities that were rescheduled? That is, that the date has been changed. Thank you. Content (please ens…Ivan Serafini 23 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Restricting Drivers from Accessing Field Service Application While DrivingHi, Is there a way to restrict drivers from accessing the Field Service application while they are driving? This is a safety concern, and we want to ensure that the app …
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Automating Work Order Suspension Based on Exception ReasonsSummary: Hi, I have a requirement where the work order needs to be automatically suspended if the technician selects an acceptable exception reason for not servicing (e.…
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Complete activity in OFS without it being assigned to a technicianI would like to know if it is possible to complete an activity in OFS without it being assigned to a technician.
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GPS / Location Access and SecuritySummary: We want to allow technicians to see each other on the Manage page so they can collaborate and share/reassign activities where necessary, but by doing this they …
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Updating Work Order Location Based on Actual Resource LocationHi, We have a requirement to update the work order location (latitude and longitude) based on where the technician actually performed the work. In our case, the work ord…
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Updating many activities to 'en route' or 'started' statusSummary: Good morning, I need to perform some tests of mass mailings (200 approx) to verify the correct functioning of the message scenarios. To do this, I need that man…Ivan Serafini 41 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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service history pluginSummary: want to install service history plugin in OFS Content (please ensure you mask any confidential information): Forms and Plugins (oracle.com) the service History …
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Calculate route time of activitiesSummary: I would like to know how the route time of activities is calculated in OFS? Content (please ensure you mask any confidential information): Version (include the …Rocio Ferrer 15 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Placeholders I added in patterns-body is not getting replaced by the actual value in WMTSummary: I added placeholders in the body of the message for handling Where is my technician's negative feedback. That isn't being replaced with actual value when the di…
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Filter issue with qualificationSummary: When I try to apply filter condition based on qualification the beavior is not the same. Normaly, when i insert multiple values in a condition, the filter beavi…
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Filtering Date Changes from Message Scenario 'Activity Moved' eventHi Team, We need to display an indicator on an Activity if it is rescheduled to a different date. We considered using the 'Activity Move' event in the message scenario t…