Category 283
Discussion List
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Populating number of days left based on a future dateSummary: Hi Team, We have a property where we store a date. Let's say date in in future i.e. 31st December. Based on this date we want to populate number of days left i.… -
Restricting user from creating assist activity using drag-dropSummary: Hi Team, We have a business requirement to have a user who will only have View Only access. So, we created a user type (View Only) and restricted most of its ac…
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Information on native Service Logistics connectionSummary: Customer uses the integration between Oracle Fusion Field Service and Service Logistics. Recently, we have started seeing below message from 25D (or 25C). Could…
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Ad hoc filters in the Dispatch Console behave differently starting from release 25DSummary: Starting from the OFS 25D release, ad hoc filters behave differently. For example, in an ad hoc filter containing two different fields, if one of the fields was…
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Oracle Fusion Field Service Geocoding – Coordinates Not Found for Valid US AddressesSummary: Hi All, I’m facing an issue with Oracle Fusion Field Service Geocoding and wanted to check if anyone else has encountered something similar. I’m passing valid U…
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Resource Hierarchy missing from Resource TreeSummary: Hi Team, We were able to see resource hierarchy in resource hint and suddenly it disappeared. We could not find any setting to enable disable it. Is there some …
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How to disable Assignment Assistant after 25DHi, after the release of OFS 25D the user noticed that when they move one non scheduled activity to one worker by drag and drop it appears the tab below. Reading the doc…
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Property's name of geolocation pin in dispatch console's mapThere was an error rendering this rich post.
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Can you delete Inventory from OFSC without knowing a resource/external ID?Summary: Searching for options of inventory cleaning and in support of audits, to be able to delete OFSC inventory if you do not know what all resources have the invento… -
Edit Launch Condition not refreshing UI after inventory installationSummary: Hello, We have an Edit Launch Condition configured based on inventory installation to control the visibility of a section on the Activity Details screen. After …
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ACTION REASON FIELDS DOESN'T SHOW IN THE ACTION SCREENHI, We added DFF to the Action Reason screen called: "Real Salary Increase Flag" (PER_ACT_REASON_USG_DFF Add DFF to action reason (edited) AND to PER_ACT_REASONS_DFF (e…
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Issue While Saving/Publishing Form in OFSCSummary: We are unable to save or publish updates when editing translations for an existing OFSC form (16 MB in size), and we cannot remove or add any properties or fiel…
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Routing Assigns Activities Next Day with Midnight Time to Current DaySummary: We have some activities that are being scheduled with future date and defaulted with midnight by C2M. Below are the highlighted samples with 12/16/2025 12:00 AM…
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Has anyone successfully used inventory properties in message scenarios to set an activity propertyWe need to validate that inventory items have been added to activities after creation and would like to use a filter highlight activities that have missing inventory doe…
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Need to show inventory list details of a resource through message scenario (email)Summary: Hi All, there is a requirement to send an email to the resource every morning with the information in his inventory. We have set up the launch condition as rout…
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Does Debrief Plugin work in offline mode?Summary: Customer has requirement to install Debrief plugin (link below) in Fusion Field Service. The technician performing this activity may be in remote warehouse area…
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How to default a calculated value in OFS property?I have 3 properties open in the work order page in the oracle field service. I want that the data in 3rd property is automatically defaulted by the sum of the data in ot…
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updating past dated activity via pluginSummary: Hello All, I’m using resource usage plugin and I’m trying to update the start time captured for an individual. The activity is 3 days in the past. While trying …
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Long duration activity questionSummary: Is it possible to create a long duration activity without OFS pushing a fixed lunch time activity? Content (please ensure you mask any confidential information)…
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Configure Retry mechanism for out bound REST API which is calling a third part application.Summary: Hi We want to configure Retry mechanism in case of technical fault for out bound REST API which is calling a third part application. We got this below link : ht…
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Assigning same routing profile to multiple buckets automaticallySummary: Hi Team We have a requirement to assign same routing profile to multiple buckets. Please suggest how can this be achieved automatically. Couldn't find API to as…
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How does Oracle CX Field Service calculate Named User licenses?Summary: Understanding how Named User licenses are calculated in Oracle CX Field Service Content (please ensure you mask any confidential information): We are trying to …
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We would like to know if there is a better way to force a reprocess of a day that is more practicalSummary: We have been using a way to this task according to an Oracle documentation shared, however althrough it does work, for a bigger amount of data (such as 50GB ex.…
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Integration between Oracle Projects and Oracle Fusion Field ServiceSummary: Content (please ensure you mask any confidential information): Hi Team, We are exploring the integration between Oracle Projects and Oracle Fusion Field Service…
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Why routing plan comparison gives 50% assurance for morning run 2Summary: I routing run report if we click on comparison and compare 2 reports then in parameter column there is one row for Assurance for morning run 2 it is 50% and for…Pratima Pisal 22 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Flex fields added in Fusion Parts Catalogs not showing in FFS while registering the Parts CatalogSummary: Flex fields added in Fusion Parts Catalogs not showing in FFS while registering the Parts Catalog. Please suggest any steps to get them added in Parts catalog i…
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How to create image attachment type of custom properties in oracle fusion field service?Summary: Hi Team, We are implementing Fusion Field Service, and there is a requirement to create a custom property of type Image Attachment. The intent is to allow users…
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Behavior attached to competency are not seen under skills and qualificationSummary: Behavior attached to competency are not seen under skills and qualification in ME tab. please find below the ss for reference. Content (please ensure you mask a… -
Routing APIs in OFSC for obtaining routing resultsHi, I am looking for OFSC APIs to get routing results like assigned, non-assigned activities with reasons. It can be achieved by downloading the routing summary within O…
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Real-Time Data Extraction from Fusion Field Service to ADWSummary: Hello Team, The ADW integration option has been removed from Fusion Field Service, and there is currently no supported native alternative for real-time data tra…