Category 283
Discussion List
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Its important to solve this debrief error as couldn't find any solution from the docSummary: how to solve this error "type": "TYPE_ACTION_PARAM", "code": "CODE_ACTION_INVENTORY_TYPE_INVALID", "entity": "inventory", "entityId": null, "actionId": 0, "para… -
How to Trigger “Where Is My Technician” Notification When Technician Clicks En Route?I want to trigger the Where Is My Technician (WMT) notification exactly when the technician taps En Route in the Oracle Field Service mobile application. Since there is …
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Unable to view Organization column in Lead Time Insights Supply Planning CloudSummary: The Organization column is not visible in Lead Time Insights, and there is no option available to add it. This column is required to review supplier information…Sabharinath N V 31 views 0 comments 0 points Started by Sabharinath N V Supply Chain Planning and Collaboration
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Is there a place to check Resource History including Resource calendar changes in OFSC?Hello, I was wondering if there was any way to check the changes history for any ressources in the dispatch console. More specifically in my case, I want to see the chan…
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Can we send an email to customer before 2 days of activity assignment -OFSSummary: We want to send a reminder email to customer before 2 days of technician visit to their place. Means if activity is scheduled for a technician on 27 Nov, custom…
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How do other OFS implementations handle 'On-Call' Shifts that cross midnight?Summary: We're curious how other Users of OFS have setup their 24/7 operations. The way we work is functional, but understanding other implementations might help refine … -
SR creation in Fusion Service from Fusion Field ServiceSummary: We are currently creating Fusion Service Requests from Fusion Field Service using a generic integration user through the hosted plugin. Is there any configurati…
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Direct Link to other Android AppSummary: We have developed a plugin to direct a user to an external Android app using the OOTB functionality - the same that is used to direct a user to the Google Maps …
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Support for Routing Plan to Limit Pending Activities per TechnicianSummary: Hello Team / Experts, We are working to implement routing plan that assign the activities but the routing configuration is allowed in a way that limits assignme…
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Unable to Update Resource Calendar from Non-Working Day to Working Day via APIHello @Dima Buldakov Issue:We mistakenly updated Martin Luther King holiday to 20th Jan 2026 instead of 19th Jan 2026 for approximately 3,000 resources. Through the appl…
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Enable Microphone in iframeSummary: We have developed a plugin that has a requirement to accept voice entries. The standard OOTB functionality works fine in iOS or Android but not via a browser. T…
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Set property - WarehouseSummary: Good morning! I have a question regarding inventory management through Warehouses. The structure is as follows: NORTH Bucket -> has created a North Warehouse Te…
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Can we store file properties data in OCI Object StorageSummary: Hi Team, We understand that we have Properties with Type -Attachments which can be linked to Object Storage Application created in OFSC. This attachment propert…Nishant Mahajan 1989 41 views 5 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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Are PVOs available to extract for Oracle Fusion Field ServiceHi Team, Just wanted to check if we have PVOs available to extract data from Oracle Fusion Field Service. Thanks, Akshaya
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Ability to capture current locations GPS CoordinatesSummary: Hi Team, We have a requirement to capture user's current location's GPS Co-Ordinates and put them into two different fields -Latitude and Longitude and send the…
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How to Handle and Started Activities When Technicians were unable to End themSummary: Hi Oracle Community, In Oracle Field Service (OFS), how should we handle scenarios where a technician starts an activity but forgets to end it, either due to hu… -
Need Guidance: Configuring IST Time Zone for Daily Extract in Oracle Field ServiceSummary: We are trying to configure the IST (India Standard Time – UTC +05:30) time zone for the Daily Extract in Oracle Field Service (OFS). Currently, the Daily Extrac…
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Set Property for internal repeated or mass activitiesSummary: Set Property for internal repeated or mass activities Content (please ensure you mask any confidential information): Currently we can Add a Set Property in Add …
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Is there a native way to generate a PDF with all the activity fields?We need to generate a downloadable PDF of all activities, including all the normal fields plus photos and signatures. What is the best way to do this? -
Activities deletion after 90 days-QuerySummary: Hi Team, A query- If we create a non-scheduled or scheduled activity today, no-one works on it and activity stays in Pending status. Will this also get removed …
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Can we route (or filter) activities in Oracle Field Service based on the Required Inventory (parts)We want to implement a routing rule in Oracle Field Service where: The routing plan first checks if an activity contains any required inventory items (added under the “A…
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Journey notifications in case of multiple assignmentsSummary: There are two active assignment for an Employee. Journey task Performer is Line Manager. Journey notifications are going to Primary Assignment Line Manager but …
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Asset Details plugin in Oracle Field Service not displaying Planned Work Orders and Asset HistorySummary: Hi everyone, We are facing an issue with the standard Asset Details plugin in Oracle Field Service. The plugin is not displaying the Planned Work Orders and His… -
Can We assign Multiple Roles to Single User in FFS ?Summary: We have a requirement where one user handles both the roles of Manager and Technician. How can we achieve this in FFS to assign the Manager+Technician Role to a… -
Supported geometry types in OFSC map layersSummary: In Oracle Field Service Cloud (OFSC), when setting up a map layer, are we restricted to using only point-type layers, or are other geometry types supported? -
Can we open OFSC plugin pages using direct URL in another application ESRISummary: Hi Team, Scenario: We have setup integration between OFSC and ESRI Field Maps. We have created a plugin (Let's Say A) which takes user to ESRI Field Maps where …Nishant Mahajan 1989 51 views 10 comments 0 points Most recent by Nishant Mahajan 1989 Field Service
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A reminder set to trigger 18 minutes before the technician’s ETA isn’t sending the notification.Summary: A reminder scenario is set up to trigger 18 minutes before the technician’s ETA to send a collaboration notification. The notification is not being triggered ev…
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Difference between Oracle Field Service and Oracle Fusion Field ServiceSummary: Hi Team, Do we have any document explaining the difference between functionalities in "Oracle Field Service" and "Oracle Fusion Field Service" or if someone can…
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Auto-Rescheduling of Linked Activities in OFS (Finish-to-Start Relationship)Summary: Looking for a way to automatically reschedule all linked activities when one of the linked activities (Finish-to-Start type) is manually rescheduled by a techni… -
Offline Plugin guidance apart from OFSC official documentation.Summary: Hello Folks, I am working with OFSC from couple of months and I encountered one challenge to work with OFSC plugin which will be working as Offline using plugin…